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Red Roof Inn Columbus-The Ohio State University: Traveler Reviews

2.0 of 5
441 Ackerman Road, Columbus, OH 43202
Hotel amenities
Red Roof Inn Columbus-The Ohio State University
Ranked #24 of 141 hotels in Columbus
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86 reviews from our community

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Traveler rating
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Top Contributor
63 reviews 63 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
46 helpful votes 46 helpful votes
“Pleasant Stay Surprisingly”
4 of 5 stars Reviewed December 12, 2012 via mobile

Back in October we had a horrible experience at a different red roof inn and told ourselves we would never stay at another red roof. Well here we are! We just needed a place to lay our head after a long drive. Check in was easy, quick , and staff was friendly! Awesome rate which is what we wanted! Room was surprisingly clean! Smelled fresh also! A little dated but not horribly dated. Still tube TVs....The Bed was so so. Pillows are a bit cheap I'd say . My nights sleep was quiet. The heat/ ac ran like a champ! All around the hotel served its purpose. I felt safe and enjoyed the area and local food choices! I would be back if needed! Rate was on point!!!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask tiffnshay421 about Red Roof Inn Columbus-The Ohio State University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoof121, General Manager at Red Roof Inn Columbus-The Ohio State University, responded to this review
December 13, 2012
I want to Thank You for taking the time out to let us know how your stay was. I’m glad that we were able to provide you with a positive experience at the Red Roof Inn OSU location. I wanted to let you know that all our rooms now have flat screen TV’s in them. I’m working on replacing out all the pillows as well. Thank you for your feedback and we look forward to seeing you your next visit to the area.
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Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
“Amazing Staff, Great Location”
5 of 5 stars Reviewed December 11, 2012

The hotel was great, it was in a great location right near the OSU hospital. The reason for being in the area was the best but the Staff was very friendly and welcoming. They were very understanding due to the situation of my son being in the hospital. The rooms was very clean and the housekeeping staff took great care of us. Food place close by, as well as some shopping. This is are hotel when we come up to go to the hospital.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Readytogo1970 about Red Roof Inn Columbus-The Ohio State University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoof121, General Manager at Red Roof Inn Columbus-The Ohio State University, responded to this review
December 13, 2012
I want to Thank You for taking the time to let us know how we are doing at the Red Roof Inn-OSU. I’m sorry to hear about your son and I hope he is doing well. We look forward to seeing you the next time you’re in the area, hopefully it will be for something fun and not just the hospital.
Thanks
Stephanie
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Warren, Ohio
1 review
1 helpful vote 1 helpful vote
“Great customer service with Caitlin! Thank You!”
5 of 5 stars Reviewed November 14, 2012

I have stayed numerous times at this property during OSU football season and it is my favorite hotel near campus. Each time everyone has been pleasant and very helpful. Recently, I had to make some changes to my reservation and Caitlin was more than helpful, pleasant, and informational. She put my planning worries to ease! She is just one more reason I will keep making Red Roof Inn-OSU my number one choice. :)

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jennifer S about Red Roof Inn Columbus-The Ohio State University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoof121, Manager at Red Roof Inn Columbus-The Ohio State University, responded to this review
November 28, 2012
Thank you so much for taking the time out to let us know how your stay was at Red Roof Inn OSU. Caitlin is an asset to my team and to the company. I will let her know that she helped you out well you were here. Thank you again for the feedback and hopefully we will see you next time you are in the area.

Thanks
Steph
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Round Lake, Illinois
1 review
1 helpful vote 1 helpful vote
“Exceptional Service from Pam!!!!”
4 of 5 stars Reviewed November 13, 2012

I had a client of mine staying at this hotel and everytime I spoke to Pam, she was very helpful and kind. It is a pleasure to have someone like Pam working for you!!!! She would always go up and above when I needed her help. In this industry, it is always a pleasure to work with someone who cares about what they are doing.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Susan h about Red Roof Inn Columbus-The Ohio State University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoof121, General Manager at Red Roof Inn Columbus-The Ohio State University, responded to this review
November 14, 2012
Thank you for taking the time out to let us know how we are doing at the Red Roof Inn OSU. Pam is a very big asset to my team and to the company. I...
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Xenia, Ohio, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Business Trip”
3 of 5 stars Reviewed October 31, 2012

I was staying here for a business training and stayed on October 28,2012 in room 214.The location of the hotel to where I needed to be was wonderful and the surrounding area was great as well. My only concern was in regards to the room I stayed in. The room itself looked clean and kept up but on the sides of the mattresses there were large stains that looked like dried blood or something red so that wasnt very appealing to sleep on even though there were covers on it. Also on the wall by the mirror there was something that looked like blood or juice that looked as if it was thrown there. The attendants were very welcoming and their service was awesome. Im not one to complain actually just the opposite but I believe that the mattresses should be dealt with especially with the bed bug concerns.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by Judy P for Columbus
Ask Judy P about Red Roof Inn Columbus-The Ohio State University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoof121, General Manager at Red Roof Inn Columbus-The Ohio State University, responded to this review
November 4, 2012
I want to thank you taking the time out of your day to let us know about your stay at the Red Roof Inn Columbus OSU. I do want to apologize for any inconvenience that you experienced due the cleanliness of the room. I have written down the concerns and appreciate you giving the room number so that I can have my maintenance person take care of the issues. I will also make sure to bring this up with my Housekeeping staff to make sure they are more attentive to details in the room. That is not a normal practice with my staff and I do hope you give us a second chance next time you are in the area so we can leave with you a better impression. Thank you again for your time your feedback is important to me and my staff so that I can make improvements on my property.
Thanks Again,
Steph
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Additional Information about Red Roof Inn Columbus-The Ohio State University

Also Known As:
Red Roof Inn Columbus Ohio State University Hotel
Red Roof Inn Columbus Ohio State University Hotel Columbus
Red Roof Inn Columbus
Columbus Red Roof Inn
Red Roof Inn Columbus-The Ohio State University
Address: 441 Ackerman Road, Columbus, OH 43202
Region: United States > Ohio > Columbus
Amenities:
Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
#5 Best Value Hotels in Columbus
#19 Business Hotels in Columbus
#22 Family Hotels in Columbus
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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