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“Caitlin is awesome” 4 of 5 stars
Review of Red Roof PLUS+ Columbus-The Ohio State University

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Red Roof PLUS+ Columbus-The Ohio State University
2.0 of 5 Hotel   |   441 Ackerman Road, Columbus, OH 43202   |  
Hotel amenities
Ranked #26 of 140 hotels in Columbus
1 review
“Caitlin is awesome”
4 of 5 stars Reviewed October 10, 2012 via mobile

my friends and I were stranded near the stadium and walked to Red Roof Inn we weren't even guests. When we asked Caitlin for help she immediately tried to help us get a taxi to Worthington, even though we weren't Red Roof Inn customers. She went above and beyond and I really hope her manager reads this so they know what an amazing employee they have.

  • Stayed October 2012
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoof121, Manager at Red Roof PLUS+ Columbus-The Ohio State University, responded to this review, October 17, 2012
I want to thank you for taking the time out of your day to let me know how great Caitlin is. I will make sure to let her know that you were pleased with her. Hopefully we will see you as a customer next time you are in the area.
Thanks
Stephanie
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129 people have reviewed this hotel

Traveler rating
    57
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Saint Louis
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 2, 2012

I have stayed here three times on business--once about 15 years ago and twice in the past year. I had a minor inconvenience on one trip and management made it right for me. Pam stands out in my memory as very courteous and helpful. On one trip I needed a bit of extra time for checkout and that was granted.

It is economical and close enough to downtown to make it worth the drive to get the savings as compared to the down town hotels.

One thing to be alert to is the Saturday OSU football games. Plan your day or you will spend extra time driving around and getting back to the hotel.

Room Tip: The wi-fi worked on a less than ideal basis in my room (135) but right outside on the picnic table t...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoof121, Manager at Red Roof PLUS+ Columbus-The Ohio State University, responded to this review, October 10, 2012
I wanted to thank you for taking the time out to let us know how your stay was. Pam is truly an asset to my team and I appreciate you letting me know how well she did. I just wanted to let you know we have recently updated the WIFI in the last few days, so this should help with your next visit. Hopefully we will see you next visit.
Thanks
Stephanie
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Ossining, New York
1 review
5 of 5 stars Reviewed September 25, 2012

I stayed here on business all the time and have had nothing but good experiences. The staff is friendly and knowledgeable. Upon check-in, the front deask staff (Pam in particular) took care of me quickly and professionally. I would stay here again and request Pam to personally check me in in the future.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoof121, General Manager at Red Roof PLUS+ Columbus-The Ohio State University, responded to this review, September 27, 2012
I’m so pleased that Pam did such a great job assisting you when you arrived. I will make sure to let her know that you would personally prefer her to check you in. Thank you for taking the time out to let me and my staff know that we are doing a good job. Can’t wait to see you the next time you are in the area.
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Cleveland, Ohio
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 20, 2012

Location:

-Great for families & friends visiting OSU
-Next to an Applebee’s, McDonalds, convenience stores and gas stations.
-5 minutes from Lennox Shopping Center (Target, Barnes and Noble, restaurants)
-10-minute drive or $10-13 cab ride to Short North; 15-20 minute drive or $15-$18 cab ride downtown (upon check-in, ask for the card of the taxi service the hotel recommends)

Rooms:

- Clean, comfortable rooms, but very basic accommodations.
- Motel-style, with hotel room doors facing the outside
- Room came with 1-cup coffee-maker; other items, like iron and hair dryer available on request only

My take:

When in Columbus, I prefer to stay at hotels located on East Nationwide in the Arena District, right between Downtown and the Short North. However, as it was OSU’s Move-In weekend, most hotels near the action were booked, so I landed here. I don’t regret it, but I missed being able to walk to nice bars and restaurants. However, this hotel isn’t that far away from all of that, and if you are there to see an OSU student, it’s probably perfect for you.

Room Tip: Ask for something near the stairs or elevator.
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  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoof121, General Manager at Red Roof PLUS+ Columbus-The Ohio State University, responded to this review, August 30, 2012
I'm pleased to read that you had a good at the OSU Red Roof Inn. I want to let you know that we are currently working on getting hair dryers and ironing boards in our rooms to enhance the amenities here. Hopefully we will see you next time you are in the area.
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Cleveland, Ohio
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 3, 2012

I stayed here on business July 23-26 2012. The hotel was ran by a nice lady who worked quickly to get me situated even though I came before check-in time. The rooms were pretty clean and always well stocked with the essentials. Very cheap, great value. You're right next to OSU. You can walk to a couple good bars and restaurants from the hotel. (and I don't mean the Applebee's and McDonald's. :) ) Despite its motel design with outdoor facing rooms, I was never bothered by noise. Great A/C. Could use more TV channels.

Room Tip: My room was south facing and quiet. The north side faces a drive-thru, so it might not be.
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoof121, Manager at Red Roof PLUS+ Columbus-The Ohio State University, responded to this review, August 19, 2012
Thank you for taking the time to let us know how your stay was. I’m very pleased that we were able to accommodate you, with an early check in. We look forward to seeing you next time you are in the area.

Thanks
Stephanie
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Wheeling, West Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2012

I want to personally thank the staff at Red Roof Inn(OSU), courteous, efficient, and very friendly & helpful...one particular desk clerk, first name Pam was a sweetheart, she gave us personal attention and made our stay one of the best we have had...look forward to going back, and especially seeing Pam again!!! Thank you!!! A Proud Buckeye

Room Tip: loved the King supreme!!!
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoof121, General Manager at Red Roof PLUS+ Columbus-The Ohio State University, responded to this review, August 19, 2012
Thank you for taking the time out of your day to let my staff and myself know how we are doing. I will be letting Pam know that she really made a difference in your stay at the OSU Red Roof Inn. We look forward to seeing your next visit to the area.
Thanks
Stephanie Jones
General Manager
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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 18, 2012

We called around and chose this hotel because it was close to the university and had a reasonable price. The staff was helpful and so nice. Our room was spacious, big enough to accommodate four people. The beds were comfy as were the sheets. We enjoyed our stay.

Stayed June 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoof121, General Manager at Red Roof PLUS+ Columbus-The Ohio State University, responded to this review, August 19, 2012
I’m so glad you enjoyed your stay at the OSU Red Roof Inn. It makes me very pleased to know that my staff was helpful to you well you were staying at the location. We hope you stop back if you are ever in the area again.
Thanks
Steph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Red Roof PLUS+ Columbus-The Ohio State University

Address: 441 Ackerman Road, Columbus, OH 43202
Location: United States > Ohio > Columbus
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#6 Best Value Hotel in Columbus
#24 Business Hotel in Columbus
#30 Family Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ Columbus-The Ohio State University 2*
Reservation Options:
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Also Known As:
Red Roof Inn Columbus Ohio State University Hotel Columbus
Columbus Red Roof Inn
Red Roof PLUS+ Columbus-The Ohio State University

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