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“Eat the Crabcakes” 4 of 5 stars
Review of Columbus Airport Marriott

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Columbus Airport Marriott
3.5 of 5 Hotel   |   1375 North Cassady Avenue, Columbus, OH 43219 (Formerly Radisson)   |  
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Ranked #37 of 142 Hotels in Columbus
Pittsburgh, Pennsylvania, United States
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
“Eat the Crabcakes”
4 of 5 stars Reviewed February 17, 2014

In town one night for a meeting the next day. Hotel is a typical Marriott, clean and well maintained. The staff is very friendly and very eager to make sure your stay is pleasant. The room is nicely furnished, with a comfortable bed. The temperature controls could have been better as I could not get the room to a comfortable temperature. We ate dinner in the restaurant and I must say the crab cakes were excellent. Being in Ohio I was not sure what to expect when you order crab cakes but they were very good.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa G, General Manager at Columbus Airport Marriott, responded to this review, February 18, 2014
Our Crabcakes are favorites among our guests! We are glad that you enjoyed them and appreciate you sharing your comments. Come back soon for some more!
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159 reviews from our community

Traveler rating
    70
    49
    25
    7
    8
See reviews for
31
16
13
80
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Ellettsville, Indiana
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 17, 2014

The staff was friendly, the Housekeepers were friendly. We arrived early and they got us in.
it seems as if the location was perfect for anywhere you may go in Columbus. It was a 10 minute drive for 2 very good resturants. Cap city and Skillet.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa G, General Manager at Columbus Airport Marriott, responded to this review, February 18, 2014
Thank you for acknowleding our freindly staff. They strive to make each guest's stay memorable. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 15, 2014

Good hotel, yes very big, nice lobby area. What I think makes this hotel a winner is the friendly staff. The staff at the Riverside Cafe where helpful and professional. The room service staff was also very helpful. You know when you stay at hotel and everything is just good, that is what I can say.

The room is average, TV has pay per view, room service was good. For us it is a little far from our sons college, but when you have a 635AM flight and it is snowing, this is perfect. Airport Shuttle starts at 430 AM.

Room Tip: Average Rooms so I think they are all the same, except some suites they have
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa G, General Manager at Columbus Airport Marriott, responded to this review, February 16, 2014
Thank you for acknowledging our team members and the service that they provided during your stay. We appreciate you sharing your experience with others regarding the Columbus Airport Marriott. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii, United States
1 review
5 of 5 stars Reviewed January 27, 2014

Very nice property and very friendly staff! We stayed here after learning our flight had been cancelled and rebooked for the morning. The staff was professional and super friendly. I think every Marriott Employee said "Hello" to me during my stay. Their Breakfast was one of the best we've seen offered. Snow threatened to hit the area in the morning, so we utilized their free Airport Shuttle service making transportation one less thing for us to worry about in the morning. It was the great Customer Service that really put this place over the top for us. They wre fantastic and very professional. Overall we enjoyed our stay and would highly recommed this property!

Room Tip: Our room didn't have a Fridge or Microwave
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa G, General Manager at Columbus Airport Marriott, responded to this review, January 28, 2014
Thank you! We greatly appreciate your comments regarding your stay with us. We enjoy serving our guests and making a difference with each one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ohio
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 26, 2014 via mobile

Nice large hotel. Prices are as bit high but other than that this hotel is very clean. Good breakfast at restaurant. Bed is very comfortable! Staff extremely friendly. Check in was a breeze. The only drawback is for the price there is no fridge or microwave in the room. Hopefully those appliances will be added in the room since the hotel is doing some remodeling.

  • Stayed January 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa G, General Manager at Columbus Airport Marriott, responded to this review, January 27, 2014
Thank you for taking the time to share your feedback regarding your experience.We are delighted that your stay with the Columbus Airport Marriott was enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waldo, Ohio
Top Contributor
54 reviews 54 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 24, 2014

This is a great hotel for activities that tie in with an airport activity...a "stay-the-night-before-you-fly" in particular. We always stay here when we have an early flight the next day. We have found the front desk to be very prompt and helpful, cordial. Rooms were always fresh, stocked to our preference (re pillows/towels). If you have an elite status, which you can get by staying frequently or with Marriott's premium Visa Signature Card, you have access to the concierge lounge. Unfortunately not open on weekends, so a complementary breakfast is included. Our flights are early enough that we leave the hotel on the complimentary shuttle before breakfast opens. C'est la vie. But it's the condition of the facility, the friendliness of staff and easy in and out that keeps us going back. We also leave the car in the parking lot during our trip. Dining room has great food, but service can be slow.

Room Tip: Corner room, away from elevator.
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa G, General Manager at Columbus Airport Marriott, responded to this review, January 25, 2014
Great comments! We have so many guests that stay with us prior to catching a flight out of Port Columbus. Thank you for sharing your experience and preferences with others. We look forward to seeing you again soon.
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Atlanta, Georgia
1 review
4 of 5 stars Reviewed January 20, 2014

I recently stayed here for a business trip. The front desk staff is friendly and professional. The concierge in the lounge is terrific. She went out of her way to make sure my evening was pleasant and was pretty knowledgeable about the sports scene in Columbus. In spite of being busy Ciera made me feel like I was her only guest.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa G, General Manager at Columbus Airport Marriott, responded to this review, January 21, 2014
Thank you for acknowledging our team for their exemplary service they provided. We greatly appreciate your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Columbus Airport Marriott

Address: 1375 North Cassady Avenue, Columbus, OH 43219 (Formerly Radisson)
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#15 Romantic Hotel in Columbus
#29 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Columbus Airport Marriott 3.5*
Number of rooms: 227
Official Description (provided by the hotel):
Stay in the center of it all at the Columbus Airport Marriott, the closest full-service Marriott to downtown Columbus and the airport. With corporate convenience and vacation comfort, Columbus Airport Marriott offers amenities for all guests. ... more   less 
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Also Known As:
Columbus Airport Marriott Hotel Columbus
Marriott Columbus
Columbus Marriott
Columbus Airport Marriott Ohio

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