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“Modern hotel” 4 of 5 stars
Review of Hyatt Regency Columbus

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Hyatt Regency Columbus
3.5 of 5 Hotel   |   350 North High Street, Columbus, OH 43215   |  
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Ranked #43 of 142 Hotels in Columbus
GreenLeadersSilver level
Cedar Falls, Iowa
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Modern hotel”
4 of 5 stars Reviewed September 8, 2013

I recently stayed at the Hyatt downtown during a business trip. The hotel room was very modern with all the nicest amenities. I had a great city view from my room. My room was on the 13th floor and was very quiet. The bathroom had lots of counter space for my personal items which I appreciate. The location is very close to some great restaurants downtown. The hotel staff were very friendly and quick to help with anything needed. I ordered breakfast through room service and the 30 minute or less delivery time was met and the food was good. I will definitely stay again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review, September 9, 2013
Thank you for your positive review of Hyatt Regency Columbus! I am glad you enjoyed your in room meal and your view of our beautiful city. I hope to have you with us again so that we can extend another great experience!
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503 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
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English first
Chicago, IL
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 6, 2013

We stayed here while visiting for a friend's wedding.

Obviously very close (attached) to the convention center. Amenities were fine. Did not try the bar or restaurant.

Service was also fine.

Room was well appointed as most hyatt regeny's are and modern appearing.

The bathroom was disappointingly small.

my main concern, which plagues many hyatt regency's is that there is insufficient elevators for the size of the hotel. It is not infrequent that you are waiting 5 minutes or so for an elevator that has room to ride in.

Would I stay again? Would not be my first choice, but if I got a very good rate, maybe.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review, September 9, 2013
Thank you for your review of Hyatt Regency Columbus! I apologize for the delays you suffered due to our elevators. I am glad you enjoyed the hotel's amenities while you were with us. I hope to have you as our guest again should you find yourself in the area.
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Upper Marlboro, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 6, 2013

The location is very convenient, hotel staff very courteous, helpful and friendly. Valet parking was ok would suggest more parking arrangements. Dining, shopping and sight seeing are in great proximity to the hotel. Overall I enjoyed my stay.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review, September 9, 2013
Thank you for your five star review of Hyatt Regency Columbus! I am glad you enjoyed your time with us, and hope to have you with us again the next time you are in the downtown Columbus area!
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Ohio
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 4, 2013

We had booked a different hotel in Columbus while in town to see Cirque Du Soleil and booked this hotel through Hotwire after arriving at our original destination only to find it was not an acceptable stay. By the time we arrived here we were stressed and short on time. George at the front desk was professional and courteous and gave us a room with a very nice city view.

We had a show to catch and had lost almost two hours canceling our original booking at a different hotel so we had no time to go out for dinner as planned. We called room service and explained our rush and to our surprise our food arrived. The Cobb salads and lobster sliders were delicious.

The room was comfortable and the location was good for almost anything you might want to do downtown. Our only complaint was the way the valet and self parking were handled.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review, September 9, 2013
Thank you so much for your review of Hyatt Regency Columbus! I am glad we able to accommodate you on such short notice. Happy also to hear that your in room dining order was timely and delicious. Hope you enjoyed the show and that we have another chance to have you with us again the next time you are in the area.
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York Haven
Top Contributor
68 reviews 68 reviews
47 hotel reviews
Reviews in 36 cities Reviews in 36 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 1, 2013

This hotel was filled when we checked in but check in was quick and wonderful front desk staff. Valet parking and hotel staff was very accommodating. The rooms were spacious and bed very comfortable. If you want a great place to stay in Columbus this is it!

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review, September 3, 2013
Thank you for your wonderful five star review of Hyatt Regency Columbus! I'm glad you enjoyed your interactions with our staff, and hope to have you as our valued guest again the next time you are in town.
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Madison, Wisconsin
Top Contributor
123 reviews 123 reviews
48 hotel reviews
Reviews in 53 cities Reviews in 53 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 30, 2013

This hotel was okay. The rooms were a decent size, and there was a small additional area outside the bathroom with a counter and mirror. The coffee maker and supplier were there, but it is a nice additional area for toiletries, especially for women. The closet was a bit awkward with 2 small sliding doors. The small doors meant that access to the closet was cramped and a bit inconvenient. There was a refrigerator, and in usual Hyatt fashion it is larger than the small fridges in most hotels, and that is very nice. Unfortunately it never got very cold, even after I called the front desk. The heating and air blocks you from cooling or heating the room past a certain point - one of my pet peeves with hotels!! So I could never get the room cool enough to be completely comfortable. The one thing that really was disappointing with that the carpets felt damp, and the room smelled musty - likely from the carpets. I was there when it was hot and humid, but that is not excuse. I was there for a large meeting, and some had the same experience and some didn't. I don't have allergies, but after 2 days in the room I felt like I did. It cleared up immediately after a day at home, so it was definitely the room/carpet/mustiness.
The location is great - it is connected to the convention center, and there are lots of choices for meals and drinks on High Street.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review, September 3, 2013
Thank you for your review of Hyatt Regency Columbus! I apologize for the mustiness you encountered in your guestroom, and for the inability to adjust the heating/cooling system to your satisfaction. It is good to hear that you enjoyed the extra mirrored area we incorporated into our rooms during our last renovation. I am also glad you liked our proximity to local attractions. I hope to have you as our guest again the next time you are in for a conference.
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 29, 2013 via mobile

Beds very uncomfortable housekeeping sucked they did not offer microwave but we were told we could use one on 2nd floor find out its locked up and staff warmed up our food wasn't even warm so had to order room service which was not good food and because we didn't leave our room until afternoon housekeeping never cleaned it.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review, August 30, 2013
Thank you for taking the time to review Hyatt Regency Columbus! I apologize for the unavailability of an in-room microwave, and that we were not able to fulfill your request to your satisfaction. I hope to have another chance to give you a wonderful stay the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Columbus

Address: 350 North High Street, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Columbus
#32 Business Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Columbus 3.5*
Number of rooms: 631
Official Description (provided by the hotel):
633 guest rooms, including 16 suites, and Hyatt business plan rooms... connected to the Greater Columbus Convention Center.. 63,000 sq ft meeting space, including 15,500 sq ft ballroom and 32 meeting rooms. ... more   less 
Reservation Options:
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Also Known As:
Hyatt Regency Columbus Hotel Columbus
Columbus Hyatt Regency
Hyatt Columbus
Hyatt Regency Columbus Ohio

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