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Hyatt Regency Columbus: Traveler Reviews

3.5 of 5
350 North High Street, Columbus, OH 43215
Hotel amenities
Hyatt Regency Columbus
Ranked #42 of 141 hotels in Columbus
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295 reviews from our community

Traveler rating
    85
    94
    54
    37
    25
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Families
36
 
Couples
49
 
Solo
16
 
Business
125
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Cincinnati, Ohio
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
“Great location for downtown”
4 of 5 stars Reviewed January 28, 2013

Great location, it appears to be a remodel of an older hotel but done pretty well. My bathroom was very small and the room was the most oddly shaped hotel room I've ever stayed in. The front desk staff was friendly and you get a complimentary WSJ.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Tampapair about Hyatt Regency Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review
January 31, 2013
Thank you for the nice review of Hyatt Regency Columbus! I am guessing from your comments that you stayed in one of our corner kings. Those rooms are frequently requested (despite the unique shape) for the lovely view it affords of downtown Columbus. I am glad you enjoyed your stay with us and hope to have you as our guest again the next time you find yourself in the area.
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Ohio
1 review
2 helpful votes 2 helpful votes
“just... confusing and expensive”
2 of 5 stars Reviewed January 26, 2013

We were there for a concert. First, we wanted to use a bell cart but they wouldn't let us have one. We had to use one of their bellmen. Parking was expensive. Internet was expensive. This place may be good for business travelers who have everything paid for by their company but not for the average leisure traveler. Too much money for a whole lotta nothing. With all that being said, the service people were nice and accommodating within their limitations.

  • Stayed December 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Christine R about Hyatt Regency Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review
January 31, 2013
Thank you for reviewing Hyatt Regency Columbus! I apologize for the situation you encountered with our bell carts. We offer bell service as an added convenience to our guests. I am glad you enjoyed the service you received with our staff while you were our guest. I do hope to have you with us again on your next visit to the downtown Columbus area.
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“Great service, but room for improvement”
3 of 5 stars Reviewed January 24, 2013 via mobile

I was there for a conference for 3 days. The staff was overall great. Could tell they were remodeling or had recently. Towels were scratchy, and should be replaced. Housekeeping wasn't perfect, I expected overall better for a Hyatt Regency. There were wrappers on the floor and I didn't like they moved my bathroom stuff around. The beds were uncomfortable and very thin blankets, it was very cold and the thermostat was difficult to operate. We were served meals and overall the food was great. Big bar on 2 was expensive but nice. Only major complaint was the last morning there was NO hot water! Our group had about 800 people and I don't know if it ran out or what, but it was definitely cold water :(. I think they are in process of being top notch, but the small things make them like your average holiday inn. Fix those and it would be to Hyatt Regency standards.

Stayed January 2013, traveled on business
Was this review helpful? Yes 1
Ask Jen R about Hyatt Regency Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review
January 28, 2013
Thank you for taking the time to review Hyatt Regency Columbus! Let me first apologize for the Housekeeping issues you related. It is not appropriate for guest belongings to be moved and I thank you for bringing it to my attention.
Secondly, I also want to apologize for the inconvenience of the lack of hot water. We are in the process of analyzing the situation. I invite you to contact me if you would like to further discuss aspects of your stay.
I am glad that you were happy with the meals you had in our restaurant. Our Executive Chef, Steve Johnson, takes great pride in utilizing local food stuffs.
You are correct that we are in the process of undergoing a public area renovation. I hope once that is complete you will return and give us another chance to give you a fantastic Hyatt stay.
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Charlotte, NC
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
“Comfortable, Updated & Pleasant, A+ Location For Columbus Visit”
4 of 5 stars Reviewed January 24, 2013

Let me begin by saying the uptown Hyatt in Columbus, OH is an older Hotel by a coupld decades, but it is newly renovated and looks and feels great. It is attached to the convention center and it is located right at the northern end of uptown Columbus. This junction puts it in the perfect spot for a Columbus visit. You can walk most of downtown to the capitol building, you are just a few blocks from Short North a great arts, music and restaurant district that stretches between downtown and Ohio State's district. You are also just 2 blocks from the stadium/arena district and two blocks from my favorite spot....** The North Market *** of which I'll have to give another reivew, but this is a great urban market of great international eats, variety market shops and charm. You are also a short drive or cab ride through uptown to the brewery district and German Town the only areas that are not walkable from the Hyatt. But, back to the Hyatt: the amenities are the only negative. The pool is buried in the basement and is small and very dated along with the small fitness center. But other than that, the rooms are wonderful, spacious and well decorated. Staff very friendly and it's a clean hotel that sees a lot of activity. The locatoin and connection to the convention center where there is a small mall with eats and treats makes this an A++ location to stay and I will say you should not be disapointed. Have a great visit!

Room Tip: Request a high room with a view. The hotel has a view of Short North toward OSU, of the arena distr...
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DBTrips-NC about Hyatt Regency Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review
January 25, 2013
Thank you for such a complimentary review of Hyatt Regency Columbus! We love our location in the middle of everything Columbus has to offer. I wanted to let you know that we do some of our purchasing for the Market Stand Cafe and Big Bar on 2 menus from the North Market. It's great to have such a delicious source of local foods just around the corner! I hope to host you the next time you visit the Columbus area!
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ohio
Top Contributor
75 reviews 75 reviews
13 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
“see the lights....”
5 of 5 stars Reviewed January 23, 2013

booked the panoramic king room....have stayed at this hotel before, and had gotten a similar room at that time...really enjoyed the view.. room comes to a point overlooking high st., so you can look both north and south and enjoy the christmas lights, and other activities in the surrounding area... got a very good rate...109 + tx for the room, bkfst in am was included...very good...ordered off the menu...parking at a partner lot was 13 for overnight, w/ in-out privileges... only drawback was some construction going on, but did not interupt stay...had a nice high floor...16th, so had a great view from room...

Room Tip: if you know when you are going, be sure to check web site...might have better prices, and you can se...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by sloppyjoepal for Columbus
Ask sloppyjoepal about Hyatt Regency Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim_Dant, General Manager at Hyatt Regency Columbus, responded to this review
January 25, 2013
Thank you for the wonderful five star review of Hyatt Regency Columbus! I am so glad you enjoyed your corner room overlooking our bustling city! It's great to hear that your breakfast was good. Our Executive Chef, Steve Johnson, puts a lot of emphasis on local organic eats, and it shows. We are almost done with our public area renovation, and it is turning out beautifully. I hope you will return to be our guest the next time you are in the area!
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Additional Information about Hyatt Regency Columbus

Also Known As:
Hyatt Regency Columbus Hotel
Hyatt Regency Columbus Hotel Columbus
Columbus Hyatt Regency
Hyatt Columbus
Columbus Hyatt
Hyatt Regency Columbus Ohio
Address: 350 North High Street, Columbus, OH 43215
Region: United States > Ohio > Columbus
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Business Hotels in Columbus
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
633 guest rooms, including 16 suites, and Hyatt business plan rooms... connected to the Greater Columbus Convention Center.. 63,000 sq ft meeting space, including 15,500 sq ft ballroom and 32 meeting rooms. ... more   less 
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