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“A real surprise for a convention hotel” 4 of 5 stars
Review of Crowne Plaza Columbus Downtown

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Crowne Plaza Columbus Downtown
3.5 of 5 Hotel   |   33 East Nationwide Blvd., Columbus, OH 43215   |  
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Ranked #41 of 140 Hotels in Columbus
Califon
Top Contributor
53 reviews 53 reviews
7 hotel reviews
Reviews in 34 cities Reviews in 34 cities
24 helpful votes 24 helpful votes
“A real surprise for a convention hotel”
4 of 5 stars Reviewed July 12, 2014

Rooms here were large and very clean. Housekeeping was thorough and my hat is off to the Housekeeping supervisor, Maria who went above and beyond to make our stay pleasant after working very long hours in the convention center. Every employee we encountered was pleasant and exhibited a strong service mentality. That is what we should expect in a hotel, but maybe it is shocking to me because I am from NJ.

Room Tip: If you are on the front of the building, you face the convention center. At night there is no need t...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review, July 14, 2014
Dear vinoginoCalifon_NJ,

Thank you for staying at the Crowne Plaza for your recent trip to Columbus, Ohio. I am so happy to hear that you enjoyed your stay and the great service. Thank you for mentioning Maria, she is a great worker and we are lucky to have her.

Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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282 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Top Contributor
92 reviews 92 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 6, 2014

In town for USA Fencing Nationals, I booked here for the second year in a row. The desk staff is very helpful and friendly. Rooms are large and very clean. Housekeeping even added extra coffee for the in-room coffee maker, at my request.
The hotel is across the street from the Convention Center and next to a stop on the free C-bus that runs from the North Arts District to German Village

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review, July 9, 2014
Dear Fencin,

Thank you for staying at the Crowne Plaza for the USA Fencing Nationals! I am happy to hear that you enjoyed your stay and liked the Cbus Circulator! We hope to see you again next year.

Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pottstown
Top Contributor
66 reviews 66 reviews
4 hotel reviews
Reviews in 37 cities Reviews in 37 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 5, 2014 via mobile

We were in town for a convention and had no complaints about our accommodations. The room was clean, comfortable and had everything one needs including a refrigerator . We did not need the pricey valet service but did not know this until the end of our trip. They parked our car in the public parking lot and charged us double. We were able to walk to everything. The convention center was across the street. Restaurants were also next door or a short walk. Staff was not overly friendly but they were helpful when needed. We were given wrong information about the C bus running on the 4th of July . Oh ! the C bus is awesome and is another reason you would not need to move your car once it was parked.
Yes, I am a bit bugged about the valet service. Oh kudos to one person. I left something in the car and he walked me to the car and back so I could get it.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review, July 9, 2014
Dear Arlene M,

Thank you for staying at the Crowne Plaza for the recent convention in Columbus. I am happy to hear that you enjoyed your stay and liked the Cbus Circulator! Thank you for in the information in this review.

Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 2, 2014

Stay at the Crown Plaza for a fencing tournament at the convention centre. It was a good stay! The convention centre was right across the street and was about a 10 min. walk to the hall we fenced in.
Showers were great, front desk were helpful & shuttle was a great bonus in getting groceries!

Stayed July 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review, July 9, 2014
Dear Sallesguin,

Thank you for staying at the Crowne Plaza for your recent trip to Columbus. I am happy to hear that you enjoyed your stay. We hope to see you again next year!

Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth Meeting, Pennsylvania
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 24, 2014

I’m in Columbus at least once a year for a convention and business and have stayed at the Crowne Plaza before. It’s across the street from the convention center so you’re just a short stroll away from the exhibit hall as well as all the bars and restaurants on High street and the arena district. It’s tough to beat its location and the price is typically a bit more reasonable that the Hyatt that’s attached to the convention center.
It’s a very well run, professional hotel, the staff was very accommodating. I needed to call a few times to make some last minute changes/requests for the room and they people I spoke to at the hotel were really helpful. The staff at check-in was supper efficient and had me on my way to my room in just a few moments. We were there for a few days so I had the chance to interact with them again as well as the staff from the club lounge and they were always very accommodating.
The room and all the common areas were in great condition and well maintained and we found everything clean and tidy. The fixtures and furnishings in the rooms had a contemporary feel and everything seemed to be in great shape. The only detraction was that the halls and some of the common areas, especially the carpets felt a bit dated. It looks like it’s been a while since their last refresh and I don’t remember any major changes in all the years I’ve been going there.
I think the fact that it is primarily a convention hotel comes into play here. It’s probably got very consistent bookings and doesn’t need to rely on frequent updates. Don’t get me wrong, everything was really in great shape and we will almost certainly be back here again next year. If you’re in town for a convention or a sporting event this is probably the place for you.

Room Tip: I've slept on a number of floors and have never had any issues with noise from the traffic.
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  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review, July 9, 2014
Dear DanHanLan,

Thank you for staying at the Crowne Plaza for your recent trip to Columbus. I am happy to hear that the hotel is well run and the staff is accommodating. Thank you for the information in this review.

Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 17, 2014

Nice, convenient downtown location. Very close to the Nationwide Arena and Huntington Park, home of the MiBL team, the Columbus Clippers. A lot of restaurants are nearby. Valet parking is available. While there is no restaurant on the premises, there is a restaurant next door.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review, June 20, 2014
Dear Jadams1016,

Thank you for staying at the Crowne Plaza for your recent trip to Columbus. We hope to see you again soon.

Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 8, 2014

We used the Crowne Plaza hotel for our wedding block - our venue was The Bluestone. We had a lot of hotels to choose from for our wedding block, and we originally picked Crowne Plaza because they were the only hotel in that area to offer a private shuttle service. We wanted our guests to be able to take a shuttle from the hotel to the wedding, and back to the hotel (without having long wait times, or other stops along the way). We were able to rent a shuttle for our guests for the length of our wedding, which worked perfectly. Safety first!

In addition to that service, we worked closely with Chad Eberly. He helped us ensure our welcome bags were given to guests on their check-in. Plus, he kept me updated on how many rooms were booked in our block, so I could remind guests to book/meet the deadline. He also worked with me to find a room that would work for me and my bridesmaids Friday night, and be special enough for my husband and I the next night. He actually put us in The Lofts, which are connected to the Crowne. The exposed brick, vaulted ceiling, industrial-style bathroom... everything was amazing, and completely "our taste." We loved it.

Chad was great to work with, kept us updated on how valeting, room block, shuttle service times, etc. would work. I highly recommend this hotel!

PS: Max and Erma's in the hotel was a great place to invite all the guests to come for brunch the morning after!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review, June 20, 2014
Dear Courtney T,
Thank you for staying at the Crowne Plaza for your trip to Columbus. We appreciate all of the feedback and information in your review. We hope to see you again soon!

Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Columbus Downtown

Address: 33 East Nationwide Blvd., Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Columbus Downtown 3.5*
Official Description (provided by the hotel):
Treat yourself to our stunning, newly renovated hotel. The brand new breathtaking guest rooms and meeting space are brimming with all the hip and modern appointments you've come to enjoy. Conveniently located in the Arena District, the Crowne Plaza Hotel Columbus Downtown is attached to Nationwide Insurance and directly across the street from and attached to the Columbus Convention Center. This upscale downtown Columbus hotel is within walking distance of the North Market and fashionable Short North Neighborhood all packed with unique shopping, dining and nightlife. Nationwide Arena, home of the Columbus Blue Jackets and host to live performances year-round, is just 2 blocks away and is bordered by cobblestone streets lined with trendy restaurants and cafes. Our Lifestyle Hotel now includes new items like a game room for the kids, a state of the art business center, coffee bar and enjoy our tapas and wine menus at our Boulevard Bar. Enjoy live music or Broadway shows at the Palace or Ohio Theaters. Take in a live concert at the LC Pavilion or sit back and enjoy a movie at the Arena Grand Theatre. We are close to other Columbus destinations including the Museum of Art, COSI, Historic German Village, Victorian Village and The Ohio State University. The Crowne Plaza Hotel Columbus Downtown provides a perfect setting for successful business meetings, memorable social gatherings, and exquisite wedding receptions. ... more   less 
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Also Known As:
Crowne Plaza Columbus Downtown Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus Downtown Ohio

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