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“Great place to stay!!” 4 of 5 stars
Review of Embassy Suites by Hilton Columbus

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Embassy Suites by Hilton Columbus
3.5 of 5 Hotel   |   2700 Corporate Exchange Dr, Columbus, OH 43231   |  
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Ranked #46 of 142 Hotels in Columbus
Lancaster, Pennsylvania
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great place to stay!!”
4 of 5 stars Reviewed July 10, 2013

This was my first experience at an embassy suites. I will try to stay in one from now on when I travel!! We had a wonderful stay. Nice clean room. Great staff. Nice breakfast with great selection of food.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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538 reviews from our community

Traveler rating
    235
    141
    75
    47
    40
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208
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Akron, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2013

Our family stayed one night at this fabulous hotel in northern Columbus, Ohio. We had booked 3 of our 4 suites in advance at a reduced rate. The fourth suite, a last minute change of plans, also got the reduced rate. (We are Hilton Honors members which may have helped.) The accommodations were beautiful. The staff was friendly and very understanding of our five small grandchildren. I strongly recommend this great hotel.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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Jackson
1 review
4 of 5 stars Reviewed July 9, 2013

I loved everything about it but a couple of choices I had made choosing a smoking room it had a really strong odor. I would choose non smoking next time even as a smoker. With 4 children my wife and I took the sofa sleeper it was a killer we hurt the next morning but again the beds the kids slept on looked a lot softer and comfy. But wanted to stay up and couldn't without keeping kids up. Again a choice my wife and I made. Loved the managers reception and breakfast!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 8, 2013

The staff friendliness, cleanliness of room, managers reception & breakfast reminded us why we have loved staying at the Embassy Suites for many years. This hotel was a great bargain & helped us have a great relaxing get-away!

We recently stayed at another Embassy Suites in Columbus whose staff didn’t match the caring attitude nor professional service.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Bell, Pennsylvania
Level Contributor
91 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed July 3, 2013

I stayed here with my family (16 and 14 year old)

Pluses:
Heated swimming pool - 85 degrees. It's an indoor/outdoor pool that you can swim from the inside to outside. It's warm and you can stay in for a long time and never get chilled.
Exercise room - aerobics and free weights
Friendly front desk and breakfast staff

Minuses:
Dated and not as well maintained as I would expect. Massive peeling paint in the bathroom. Bathroom fixtures not in place
Hairball in our bathtub drain
We called the first night for an extra blanket. After waiting one hour, we called again. Then after another 30 minutes we told them to not come up because we were going to bed.
Evening reception was only vegetables and some chips and Chex mix. I've seen better receptions at other Embassy Suites.

Personal minus:
The noise from the highway was significant for me. If highway noise doesn't bother you, then it won't be a big deal. If it is, then it will be a problem for you.

Next time I am in Columbus, I think I will look for another place to stay. There was too much noise for me.

Stayed July 2013, traveled with family
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Syracuse, United States
1 review
3 of 5 stars Reviewed July 1, 2013

Check in and check out was a breeze! Staying at Embassy has given me high expectations and I was really let down this visit. Unfortunately we had to drive past and adult book store and through a rough part of town to get there. Not impressed. After leaving the lobby, I smelled a bit of a musty odor (probably due to the high amount of rain we've received or perhaps a lot of people using the pool). The room was as clean as I've come to expect the rooms to be. When I opened the sleeper sofa where my children were to sleep, a support spring came off! So we all huddled together in a room that just wouldn't cool down. The A/C took hours to work. At breakfast I noticed that a lot of the rug where it meets the tile was badly ripped, namely near the elevators and breakfast area. At Check out I presented the associate with the spring and she was as shocked as I was. I forgot to mention the A/C however. Overall a mediocre stay. I hope my next visit to Embassy will be better.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorain, United States
1 review
5 of 5 stars Reviewed June 28, 2013

what can I say another great stay with great people see ya next year maybe we'll come sooner a great place for kids and so comfortable access to everything and I cant stress enough this is the best hotel anywhere

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESManagement, General Manager at Embassy Suites by Hilton Columbus, responded to this review, July 2, 2013
Thank you for choosing to stay with us at the Embassy Suites Columbus on Corporate Exchange Drive and thank you for review. I am glad to hear that you enjoyed your stay and that the staff was helpful! I will be sure to share your comments with them. I am happy to hear that you are returning next year . Thanks again for your loyalty to the Embassy Brand and for the favorable review.

Sincerely

Don Gantt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Columbus

Address: 2700 Corporate Exchange Dr, Columbus, OH 43231
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Columbus 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
The Embassy Suites Columbus is an all-suite hotel in Columbus, Ohio, close to local corporations and area attractions. Our hotel is located 15 minutes away from Port Columbus International Airport and Ohio State University Airport.Stay at this 221-suite hotel that features a living room and separate bedroom. Our suites offer 500 sq. ft. of space, a refrigerator and microwave, 42-inch flat-screen HDTVs. ... more   less 
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Also Known As:
Embassy Suites Columbus
Columbus Embassy Suites
Embassy Suites By Hilton Columbus Ohio

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