We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fine for a business trip” 4 of 5 stars
Review of Embassy Suites Hotel Columbus

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Embassy Suites Hotel Columbus to your Saves list
Embassy Suites Hotel Columbus
3.5 of 5 Hotel   |   2700 Corporate Exchange Dr, Columbus, OH 43231   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #38 of 142 Hotels in Columbus
Brooklyn, New York
Top Contributor
69 reviews 69 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
“Fine for a business trip”
4 of 5 stars Reviewed February 28, 2013

The lobby was very nice, clean and staff is friendly. The rooms were clean and toiletries were good - Crabtree & Evelyn avocado & basil products. The pool area looked nice as did the restaurant. Breakfast consisted of the typical options and an omelet/waffle station - yum. Coffee was not good and the juice options, eh.

Con - not an exciting location but it was a business trip so it was perfect for that.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review, March 1, 2013
Just wanted to thank you for your recent stay here at the Embassy Suites Columbus on Corporate Exchange Drive! We know you have many options when you travel, and so we are glad you were able to experience our Embassy Suites hospitality and we look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

452 reviews from our community

Traveler rating
    203
    118
    60
    40
    31
See reviews for
170
64
16
139
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 27, 2013

A terrible place to go for a business event. There were kids running wild, yelling and screaming and treating the place like a big gymnasium, and the parents were lounging in the common area ignoring it all, relaxing and enjoying themselves. Also, it took forever to get an elevator because kids were playing on them, pushing the buttons for every floor. As far as we could tell, the hotel employees didn't even try to ask the parents to control their kids. The manager's reception was nothing but a long line, and there were no clean tables at breakfast. A very stressful visit!

Room Tip: Be sure to take a copy of your acknowledgement with you so you'll have proof of what you request...
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review, March 1, 2013
Thank you for taking the time to provide a review of the Embassy Suites Columbus on Corporate Exchange Drive. The feedback our guests provide is extremely important to us as we strive to improve our service levels every day. Based on your comments, we did not live up to your expectations during your last stay, and for that I apologize. I will be sharing your comments with our entire staff in an effort to improve the items that you pointed out.

I hope that you will choose to give us another chance the next time you are in town again, thank you for the helpful feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2013

the room, pool, reception and breakfast were all very well done.
we did have an issue with one tv, but someone was sent up right away to fix it.
everyone was so friendly and helpful. several people went out of their way to find answers to our questions.
one family member needs gluten free diet. the food manager went out of his way to check what options there were.
thank you for a surprisingly nice visit.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review, March 5, 2013
Thank you for your favorable review on Trip Advisor. I will share your comments with my staff. The team here at the Embassy Columbus, Ohio thanks you for your loyalty and commitment to our hotel and to the Hilton Brand. Thanks again and have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2013

We love the suite rooms since there are 6 of us, but for everyone else, the pool, the breakfast and the manager's reception were awesome. We have gone on one night family getaways at other hotels, and sometimes have to get two rooms. This hotel was a great value and you should try it if you have a large family.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review, March 1, 2013
Just wanted to thank you for your recent stay here at the Embassy Suites Columbus on Corporate Exchange Drive! We know you have many options when you travel, and so we are glad you were able to experience our Embassy Suites hospitality and we look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 17, 2013

We stayed at this hotel one night while in the area to visit a local college for my daughter. The staff was friendly. The two room suite was clean and roomy. Pancakes, eggs, french toast, bacon, juice, fruit and other items were all included in the complementary breakfast. The pool looked nice but my daughter, her friend and I decided to not use it due to the amount of kids in the pool. This hotel is not good at keeping outside noise from being heard in the room It was quite noisey until about 1:00 am. Nice hotel, but our stay would have been more pleasant if not so crowded.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review, February 22, 2013
Thank you for your favorable review on Trip Advisor. We strive to provide exceptional service to our guests and I am happy to hear that we did just that during your stay. I hope that you will stay with us again if you have the opportunity in the future. Thank you again for your kind words. Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northeast Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2013

I stay at the Corporate Exchange Embassy Suites at least twice per year, with the most recent being in October.

Each and every time, I am impressed with the courtesy of the front desk staff. They have always been willing to go above and beyond when it comes to meeting any needs I may have.

I am always pleased with the cleanliness and welcoming atmosphere of the facility. The rooms are spacious, and very clean.

I am looking forward to the next trip that will bring me to the Embassy Suites.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review, February 22, 2013
Thank you for your favorable review on Trip Advisor. I will share your comments with my staff. The team here at the Embassy Columbus, Ohio thank you for your loyalty and commitment to our hotel and to the Hilton Brand. Thanks again and have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Selmer, Tennessee
1 review
5 of 5 stars Reviewed February 10, 2013

I traveled with others for a conference on the grounds. I only decided to stay because the conference was held there, and I thought it would save travel time. The staff treated us like royalty! Everyone was pleasant, respectful, and really appeard to love their jobs. Because of the joy that they had for their jobs, and the quality of the breakfast, I will be looking for Embassy Suites whenever I travel in the future. A great value for the money!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESManagement, General Manager at Embassy Suites Hotel Columbus, responded to this review, March 1, 2013
Thank you for choosing to stay with us at the Embassy Suites Columbus on Corporate Exchange Drive and thank you for review. I am glad to hear that you enjoyed your stay and that the staff was helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back to the Columbus area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Embassy Suites Hotel Columbus? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hotel Columbus

Address: 2700 Corporate Exchange Dr, Columbus, OH 43231
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in Columbus
#25 Romantic Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Columbus 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
The Embassy Suites Columbus is an all-suite hotel in Columbus, Ohio, close to local corporations and area attractions. Our hotel is located 15 minutes away from Port Columbus International Airport and Ohio State University Airport.Stay at this 221-suite hotel that features a living room and separate bedroom. Our suites offer 500 sq. ft. of space, a refrigerator and microwave, 42-inch flat-screen HDTVs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Hilton Hotels, TripOnline SA, Agoda, Expedia, Odigeo and Tingo so you can book your Embassy Suites Hotel Columbus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Columbus
Columbus Embassy Suites
Embassy Suites Hotel Columbus Ohio

Owners: What's your side of the story?

If you own or manage Embassy Suites Hotel Columbus, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.