The lobby and atrium area was beautiful. Our room was clean and comfortable. However, during check in when we were told breakfast was not served till 7:00 AM and I informed front desk that we needed to depart by 7:10 AM. I was told that my family and I could get cold cereal, juice and muffins without any problem. Well come 6:50 AM the morning personnel was not pleasant with my family getting cereal and fruit. I was told that the dinning area was not open even though all the food was out and it would be available in 10 min. I informed the staff that I needed to leave the hotel in 15 minutes and my children needed to eat a something before we left. Well, they repeated how it was not open and did not make us feel comfortable while eating our breakast. Really!! It wasn't like we asked for hot food. It was all cold and sitting there. Even though it was clean and comfortable I can say I won't stay again because there are times when we have to leave early due to our kids scheduled sport activities and if I can't feed them, why stay. It wasn't as if we were asking to eat a half an hour or more before service!!
- Official Description (provided by the hotel):
- The Embassy Suites Columbus is an all-suite hotel in Columbus, Ohio, close to local corporations and area attractions. Our hotel is located 15 minutes away from Port Columbus International Airport and Ohio State University Airport.Stay at this 221-suite hotel that features a living room and separate bedroom. Our suites offer 500 sq. ft. of space, a refrigerator and microwave, 42-inch flat-screen HDTVs. ... more less
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- Also Known As:
- Embassy Suites Columbus
- Columbus Embassy Suites
- Embassy Suites By Hilton Columbus Ohio