I used to love this place. It used to be a nice local getaway to kick back relax and take a swim. Not anymore, it's become a place to dump the kids, so they can swim and run free around the hotel, while mom and dad chill at the bar or in thier room. Pool area over crowded, kids unsupervised and out of control, it would be nice if parents would teach basic manners. We felt bad for the security guard, who just gave up. Not sure what happen to the maximum of 6 people staying in a room. Must have been 16 in the room beside us. Kids running up and down the halls most of the night. I would guess 1/2 the people there, were not actually registered guests. Anyone, at anytime of day or night can walk in and have access to all area's and guest floors. Apparently this has become the Chuck E Cheese for kid birthday's!

I travel to Columbus a lot to visit friends, and this has been my favorite so far (in this price range). The overall design of everything is really nice and modern, and the rooms were very spacious and cozy.

I got really sick on the night I arrived and it took me forever to fall asleep. I placed the "do not disturb" sign on the door and got about 3 hrs of sleep when housekeeping knocked on my door at like 8 am wanting to clean the room. I asked her to come back later, and tried to go back to sleep for a few hours but couldn't. So I got ready and continued to pack my things when about 2 hrs after the first time, she knocked on my door again. I'm glad I was already awake but I opened the door to make sure the sign was still on the door, and it was. I usually never mention anything like this to the staff but I decided to give it a try. They apologized and asked if I knew her name so that they could make sure it doesn't happen again. Then they said because I booked through expedia, they cannot do anything else for me (ie. discount for next time or hotel credits, etc.). They seemed genuinely apologetic but I still expected something more.

In any case, I'd be willing to give them another try because I did like the rooms and location.

I stayed this hotel briefly in Dec'20111 during my business trip. Overall architecture of this hotel is great, Staff are very friendly and helpful. Room was clean and neat!! Really liked the Hotel bar and the attendant was very friendly. This hotel serves one of the best breakfast in the region. Overall it was an amazing experience.

This hotel is so great! Staff is super friendly. The pool was nicely heated! The rooms and lobby were gorgeous! Breakfast was very good! If you don't stay here, you will miss out! I have been to many hotels and this one is my favorite.