I travel to Columbus a lot to visit friends, and this has been my favorite so far (in this price range). The overall design of everything is really nice and modern, and the rooms were very spacious and cozy.
I got really sick on the night I arrived and it took me forever to fall asleep. I placed the "do not disturb" sign on the door and got about 3 hrs of sleep when housekeeping knocked on my door at like 8 am wanting to clean the room. I asked her to come back later, and tried to go back to sleep for a few hours but couldn't. So I got ready and continued to pack my things when about 2 hrs after the first time, she knocked on my door again. I'm glad I was already awake but I opened the door to make sure the sign was still on the door, and it was. I usually never mention anything like this to the staff but I decided to give it a try. They apologized and asked if I knew her name so that they could make sure it doesn't happen again. Then they said because I booked through expedia, they cannot do anything else for me (ie. discount for next time or hotel credits, etc.). They seemed genuinely apologetic but I still expected something more.
In any case, I'd be willing to give them another try because I did like the rooms and location.
- Also Known As:
- Embassy Suites Columbus
- Columbus Embassy Suites
- Embassy Suites Hotel Columbus Ohio
- Reservation Options:
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