We stayed here because of close proximity to family we were visiting. The staff was incredible from the time our reservation was taken to the time Bill, the self-described "third-shifter" made sure we had coffee before checking out at 4am to head home. Every single person made us feel welcomed and did everything they could to ensure our comfort. For them alone we will always stay at this hotel while visiting Columbus.
Only thing keeping this from a higher rating is the building layout itself. A youth hockey tournament was staying and because all rooms face the atrium, there were a lot of people congregating in that area, at the pool and outside of rooms until very late evening. If a guest wants peace and quiet, the noise (because of the gap under the outside room door) would make that hard. The kids were well-behaved, but the layout of the building just makes sounds reverberate through the building. Additionally, the shower never really got hot and water pressure was really low.
These were minor inconveniences compared to the overall stay, and we will be back!!!!
- Also Known As:
- Embassy Suites Columbus
- Columbus Embassy Suites
- Embassy Suites Hotel Columbus Ohio
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