The only reason I chose this hotel was for its pet-friendly status. I booked online, and when I arrived the desk girl was very friendly. I was carrying my 8 pound dog, and I asked her if the pet fees were included in the price I paid, She assured me that I was paid in full. Half the hotel smelled like smoke, and the other half of body odor. I decided it was only one night, and I had already paid so I would stick it out. Half the bulbs were burnt out in my room, and it was freezing. Sleeping went fine. In the morning, I went to breakfast and when I returned at around 10:15 my key would not work. An Indian man came charging down the hall at me demanding to know if I was the tenant for that room. I said yes and he demanded I come with him. When we reached the desk, he took at 3-4 minute phone call before informing me that I was not supposed to have a dog in the room. He also said i had not paid the pet fee, and I told him that I carried the dog in with me and that the girl employee had assured me that I was all paid up. He basically called me a liar, and said that the room I was in was not a pet room. I'm not sure what the difference was because I think my dog made a nice air freshener. I paid the ten dollars, and told him I didn't appreciate him locking me out of my room. He said the keys did not work after 10 a.m. That makes no sense to me since check out is at noon! I told him I had somewhere to be in 10 minutes, but he still proceeded to take his time and take 2 phone calls before unlocking my door. If I had done anything wrong, I would not be complaining, but this was a horrible experience! Also, someone had gone into my room and let my dog out of his pen. I am trying to figure out if there is someone I can make a formal complaint to.
- Also Known As:
- Rodeway Inn North Hotel Columbus
- Rodeway Inn North Hotel
- Rodeway Inn Columbus
- Columbus Rodeway Inn
- Rodeway Inn North Columbus, Ohio
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