This was my first time at the Hyatt Place, having been in Ohio at the same time last season for the Equine Affaire in April at the Ohio Expo Center. I wanted to stay somewhere other than the place I was at in 2011; the Hyatt sent out a special rate flyer with our trade show packet, so I decided to give the hotel a try, as the rates were great.
From the very start of my encounter with the Hyatt staff, I was pleased. Friendly reservations personnel made the process easy, and I received confirmation emails in a few minutes, which were easily modified by myself online. The sales manager Jennifer worked with me to set up shuttle transportation to and from the event each day, as we did not have the ability to drive. The morning breakfast setup was adequate, and the coffee was great. We had a king room, with a little living room area that was as clean a hotel room as I have ever been in. Television was a large flat screen and there were a good number of channels with interesting programming, though we weren't there much to enjoy it. Very comfortable bed, quiet area for the most part, and the receptionist on duty Sunday evening fixed us a delicious light dinner from their 24/7 Gallery menu so we didn't have to go out to one of the very overpriced restaurants near the facility.
Alyson, the AGM, was outstanding. Her attention to detail, knowledge of the area and ability to help us with every detail of our stay were all qualities that are so important in customer service. I even accidentally called her on her cell phone on her day off, and she graciously offered to help me with my issue (I didn't let her however :) She is the representative we all hope to encounter when we are traveling, at every venue.
This was a business trip for us, and our working days were long and arduous; it was wonderful to have a shuttle ride each way to the trade show, and to come into our well-lit, comfortable, clean room at the end of the day was a relief. We slept well, and were able to recharge for the next day. We will definitely stay at the Hyatt Place in Columbus again next year.
- Also Known As:
- Hyatt Place Columbus/Worthington Hotel Columbus
- Hyatt Place Columbus/Worthington Hotel
- Hyatt Place Columbus Worthington
- Hyatt Place Columbus
- Hyatt Columbus
- Columbus Hyatt
- Hyatt Place Columbus/Worthington Ohio
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