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“decent place for a short visit” 5 of 5 stars
Review of Hampton Inn & Suites Columbus Polaris

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Hampton Inn & Suites Columbus Polaris
2.5 of 5 Hotel   |   8411 Pulsar Place, Columbus, OH 43240   |  
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Ranked #7 of 142 Hotels in Columbus
Glenview
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“decent place for a short visit”
5 of 5 stars Reviewed January 3, 2014

The location is convenient - very close to shopping centers and only 10 highway miles from Columbus downtown.
We've booked a single room with two queen beds. It was clean, quiet and comfortable. The only problem we experienced was the heating system. The AC/heating unit is set up to keep the temperature according to the thermostat. So, if it's one degrees higher, A/C unit turns on automatically. As we stayed there in November, it cooled down the room immediately and we had to turn up the temperature to heat the room again. Also, blowing almost all the time AC/heating unit was quite annoying.
Otherwise, everything was excellent!
It was also extremely convenient to have continental breakfast right in the hotel and dinner in the Polaris Grill on the same plaza.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review, January 6, 2014
Thank you so much for taking the time to share your feedback! We value you comments. I would like to contact you privately to know the room number you stayed in. The operation of the heating unit as you described is not the norm. I want to be sure we can look into this right away. We do hope you will be our guest again soon.
Take care,
Deedee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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359 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Any
English first
Avon, United States
1 review
4 of 5 stars Reviewed January 2, 2014

We came to Columbus for our daughter to spend a gift card she got for Christmas. Hotel was a great value. My kids wished they could have went swimming, the pool looked fun. Would stay here again, breakfast wasn't the greatest.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review, January 3, 2014
Thank you so much for your feedback. We are very glad you enjoyed your stay. We hope you can come back and enjoy the pool with your family. We are working hard on making enhancements to our complimentary breakfast offereings. Your feedback is important to these changes.
Take care,
Deedee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Top Contributor
53 reviews 53 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 31, 2013

Love the large two queen beds and sleeper sofa suite. Some other Hampton Inns have double beds but this one still has queen sized beds and suite also has sleeper sofa. Room spacious not cramped. Also has microwave and refrigerator. Close to shopping and many restaurants. Right off of Route 71 and just north of Route 270.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review, January 2, 2014
Thank you for sharing your review of our rooms with the Trip Advisor community. We are so glad you enjoyed our suite room with two queen beds. We hope you will be our guest again soon.
Take care,
Deedee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 26, 2013

This was my family's third stay at the Hampton in Polaris. We use it as a base of operations when we visit our son at Otterbein Univ. For this trip, I booked a two queen studio suite for the kids and a king studio suite for myself. The check-in process was fast and very friendly; they gave me access to my room at 11:00 a.m. with no additional charge. We were across the hall from each other. Both rooms were huge and immaculate. Both rooms offered a small fridge, microwave and a complimentary bag of popcorn! Beds were very comfortable. Even though the hotel was full, the hallways were virtually silent at night, so we all slept well. Everything worked (outlets, lights, tv, wifi). Breakfast was fine; it's hard to make scrambled eggs for 200 people, right! Coffee was excellent. Polaris got 7 inches of snow the day after I arrived. The staff loaned me an extra ice scraper so the kids and I could clean the car in half the time. I used the fitness center all three days. It was clean, peaceful and well-equipped. Business center offers free printing! After my son graduates, we will miss this hotel and its excellent staff very much.

Room Tip: Pond side rooms on higher floors have a nice view.
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review, December 31, 2013
One of the greatest compliments we can receive is a return guest! We are looking forward to having you again soon!
Take care,
Deedee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
willard, United States
1 review
5 of 5 stars Reviewed December 20, 2013

Close to Polaris shopping, quiet, beautiful lobby and gorgeous, clean bathroom. Bedding and pillows wonderful! Awesome breakfast- no cheap danish and generic cereal at this hotel!! Polaris Grill restaurant very close and great dining.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review, December 31, 2013
Thank you so much for the excellent rating. Our goal is to deliver the best possible experience to each guest during every stay. We hope to have your as our guest again soon!
Take care,
Deedee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowling Green, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 14, 2013

While visiting family in Columbus, I needed somewhere to stay. At the last minute I decided to stay at the Hampton at Polaris. Every employee I encountered was extremely nice and courteous. The room was very clean. I would stay here again!

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review, December 31, 2013
Thank you so much for sharing your review of our hotel. We are very glad you enjoyed your stay with us! Hopefully you can be our guest again soon.
Take care,
Deedee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cement City, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2013

We stayed here for a birthday party instead of staying at the family members house and this is a great hotel. The staff were extremely friendly at check in and check out. The rooms were nice and big, bets were comfortable, and bathrooms in good shape. Pool was nice and hot tub was large and comfortable. Great location in Polaris if you want to shop. If i had one complaint it would be to offer a shuttle to the mall and back as to not deal with mall parking and traffic.

We will stay at this hotel again.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review, December 12, 2013
We are so glad you enjoyed your stay with us. Thank you for the feedback. We do offer a shopping package that includes a gift card as well as a valet parking voucher for the Polaris Mall. That could be a great option for your next visit.
Take care,
Deedee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Columbus Polaris

Address: 8411 Pulsar Place, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Columbus
#7 Business Hotel in Columbus
#7 Romantic Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Columbus Polaris 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
Here at the Hampton Inn & Suites Columbus/Polaris, OH, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities at our hotel to make your stay exceptional. ... more   less 
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Also Known As:
Hampton Inn And Suites Columbus Polaris
Hampton Inn & Suites Columbus Polaris Hotel Columbus
Hampton Inn Columbus
Columbus Hampton Inn
Hampton Inn & Suites Columbus Polaris Ohio

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