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Hampton Inn & Suites Columbus Polaris: Traveler Reviews

2.5 of 5
8411 Pulsar Place, Columbus, OH 43240
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Hampton Inn & Suites Columbus Polaris
Ranked #3 of 141 hotels in Columbus
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155 reviews from our community

    Trip type
Traveler rating
    113
    32
    6
    3
    1
Date Rating
Toledo, Ohio
1 review
2 helpful votes 2 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed March 2, 2013

Left my computer charger and wife's pillow in the room--staff recovered both and had them ready for me when we stopped back--excellent and friendly group of people to work with--we will definitely stay here again--pool was in perfect condition and temperature was perfect as well

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Robert M about Hampton Inn & Suites Columbus Polaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
March 7, 2013
Thank you Robert, for taking the time to review our hotel. We really appreciate your feedback. We do work very hard to carefully handle all of the left items we fine. I am glad to hear we were able to help recover these for you. Our maintenance team is going to appreciate your comments regarding the pool as well. Our fitness room just received a very nice makeover too.
We do look forward to having you as our guest again soon!
Take care,
Deedee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chardon, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Clean, comfortable & complimentary breakfast too”
4 of 5 stars Reviewed February 26, 2013

Just stayed at this Hampton Inn and we were pleasantly surpised. The hotel is clean, up to date with comfortable bedding and furnishings. Visited Ohio State University and needed one night in a nearby hotel. I would stay here again, very comfortable.

Room Tip: We had a room with two queen size beds - beds were comfortable, plenty of pillows, nice thick comfor...
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask ETM02_11 about Hampton Inn & Suites Columbus Polaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
February 28, 2013
Thank you for your review. We are a great location for visiting OSU, just a few exits down Interstate-71. I am glad you enjoyed our complimentary breakfast. Weoften rely on our guest feedback to improve our offereings.
We do hope to have you as our guest again soon!
Take care,
Deedee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Joseph, Michigan, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great Hotel for Business Travel”
5 of 5 stars Reviewed February 25, 2013

Stayed at the Hampton Inn Polaris while on business in Columbus and couldn't have asked for a better stay. Room was very large and clean with great amenities. Free breakfast in the morning was great! Parking was no problem and location was awesome as it was seconds from great restaurants and the Polaris Mall. My only issue was that the gym was being renovated when I was there so I couldn't work out. Other than that, I would definitely stay here again.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Danny K about Hampton Inn & Suites Columbus Polaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
February 28, 2013
Thank you so much for taking the time to review our hotel and amenties. I do apologize our fitness center update was going on doing your stay. It is complete and we are very proud of the results. I am excited at your feedback during your return visits.
Take care,
Deedee
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Glouster, Ohio
1 review
1 helpful vote 1 helpful vote
“Very Nice Hotel - very clean and comfortable”
4 of 5 stars Reviewed February 24, 2013

This was a very nice hotel. The room was clean and comfortable.The staff was friendly and accommodating. I would definitely recommend this hotel. The location is ideal if you are looking for plenty of restaurants and shopping.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask sundaycreekdogs about Hampton Inn & Suites Columbus Polaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
February 28, 2013
We appreciate your feedback. I am so glad you enjoyed your stay and our upscale restaraunts and shopping. We do hope to have you as our guest again soon.
Take care,
Deedee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hurricane, West Virginia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
“An average hotel.”
4 of 5 stars Reviewed February 20, 2013 via mobile

I called the hotel to verify the hotel rate. When I got there they quoted me a different price, I asked why and they only answer that I recieved was it was the last room. If I wasn't so tired I would have went some where else. The hot tub, had too much chloride in it . When you turned it on, it would take your breath. A few other guess said they complained about it. At the pool area not enough towels. The next morning, went to breakfast. There was no where to sit once you got something. Too many people just sitting around talking and not eating. It seem to be a traveling sports team with parents. My child wanted to swim and again...no towels. I went to the front desk and had to wait in Anna to get off the phone. I asked Anna for towels. Anna asked how many? I said 2. Anna said she wil bring them out to the pool area to me after she gets off the phone. I waited 20 minutes and no towel and no show Anna. People tracked water from the pool, down the hall and on the elevator. This is a safety issue. Need more help at the front desk.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by ILove2trave for Columbus
Ask ILove2trave about Hampton Inn & Suites Columbus Polaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
February 22, 2013
Thank you so much for taking the time to share your experience. We truly value all of the feedback we receive from our guests. I am very sorry you experienced some troubles with your stay. I hope that you will feel free to reach out to me directly. The hotel phone number is 614-885-8400.
We will use your feedback to follow up with our managers and team members to improve in the areas that you mentioned. I am really glad to see that you enjoyed other aspects of your stay in Columbus! We hope that we might have you back as our guest if you should return to our area.
I hope to hear from you soon!
Take care,
Deedee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Garden Inn Columbus/Polaris
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4.5 of 5 stars 106 Reviews
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Additional Information about Hampton Inn & Suites Columbus Polaris

Also Known As:
Hampton Inn And Suites Columbus Polaris
Hampton Inn & Suites Columbus Polaris Hotel
Hampton Inn & Suites Columbus Polaris Hotel Columbus
Hampton Inn Columbus
Columbus Hampton Inn
Hampton Inn & Suites Columbus Polaris Ohio
Address: 8411 Pulsar Place, Columbus, OH 43240
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Columbus
#7 Business Hotels in Columbus
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Here at the Hampton Inn & Suites Columbus/Polaris, OH, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities at our hotel to make your stay exceptional. ... more   less 
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