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Hampton Inn & Suites Columbus Polaris: Traveler Reviews

2.5 of 5
8411 Pulsar Place, Columbus, OH 43240
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Hampton Inn & Suites Columbus Polaris
Ranked #3 of 141 hotels in Columbus
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155 reviews from our community

    Trip type
Traveler rating
    113
    32
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    1
Date Rating
Cleveland, Ohio
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“Middle-Class Luxury”
5 of 5 stars Reviewed January 19, 2013

I've stayed in many Hampton Inns, and this is one of the best! The rooms are always clean, and they seem to be recently remodeled. I've always been greeted by a friendly staff and a large, quiet room. Breakfast is always good, and I like how they change some items. For example, during one stay, the breakfast meat was sausage, another time it was ham.

The area is near everything, which can make for some heavy traffic.

Overall, a great location and a wonderful value!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
January 21, 2013
We appreciate your feedback, thank you for taking the time to share! Polaris is a great area of to stay. Our guest service agents also have some great tips to get around while you are here.
We look forward to having you back as our guest soon!
Take care,
Deedee
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Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Another good stay”
4 of 5 stars Reviewed January 18, 2013

Came for a return visit after a great experience last spring -- clean, comfortable, predictable. Love the personal tvs on the fitness machines. The only negative was that the breakfast was lacking this time (out of several things, cold oatmeal, watery orange juice). We came at 9:30, and breakfast was served until 10:00.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by ryan212121 for Columbus
Ask ryan212121 about Hampton Inn & Suites Columbus Polaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
January 21, 2013
Thanks so much taking the time to share your review of our hotel! Our goal is for our breakfast to be full and inviting from open to close every day. We fell short of that during your stay and I am very sorry. I will make sure to share your comments with our team.
We are really glad to hear that we provided an otherwise great return visit.
We hope to see you again soon,
Take care,
Deedee
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Ohio
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Excellent lodging, professional staff, clean.”
4 of 5 stars Reviewed January 13, 2013

We have stayed at numerous Hampton Inns and all have been dependable; this one proved to be top-notch. We stayed for one Saturday night, AAA cost was $93.60 plus tax. Our request for fresh bedding including the bed cover was addressed. This could be part of the regular cleaning process, but I'm particular about this so I put in a special request for it. We found the mattress to be very comfortable. Room was clean. Coffee and breakfast was available early, 5:45 a.m. Coffee was good; breakfast was normal for Hampton Inn. I would give it a five star rating if breakfast could be improved upon. We did not use free internet or swimming pool. The only sad thing is the freshly-made cookies are not available on the weekends. We highly recommend staying at this Hampton and would stay here again if we are in the area.

Room Tip: We stayed in Room 408. Fan was a little loud but probably normal; heat/air-conditioning is adjustabl...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask HappyPattyJo about Hampton Inn & Suites Columbus Polaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
January 14, 2013
We appreicate your feedback. I am so glad you enjoyed your stay with us. We are always looking for ways to enhance our complimentary breakfast offering. We always welcome your specfic ideas or suggestions.
We hope to have your as your guest again soon.
Take care,
Deedee
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Columbus, Ohio
1 review
“Close to Home”
5 of 5 stars Reviewed January 8, 2013

Warm, friendly, helpful staff. Rooms are large and comfortable. Front desk staff make sure I am getting the best rate, and often upgrade the room when able. Breakfast and work out facilities tops. Everyone on staff is engaging, and remembers you if you return for another stay. It's as close to being home when you cannot be at home. I travel alot, and have stayed at other Hampton Inn's (as well as other hotel chains), and this is my favorite.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Karen J about Hampton Inn & Suites Columbus Polaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
January 9, 2013
Hello Karen,
This is the experience that we want you to have when you choose to be our guest. I hope you will always feel free to let us know what we can do to make your stay more comfortable during your visits.
Take care,
Deedee
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Castle Rock, Colorado, United States
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Very nice and helpful”
4 of 5 stars Reviewed December 13, 2012

I recently spent one night here for business and it was very nice. Extremely helpful staff, clean well appointed room and excellent location. Would definitely recommend it. Rooms are all easy to access and no playing parking lot roulette to be near the right door.

Room Tip: If you have serious smoke allergies, do be warned even the non-smoking rooms still have a bit of od...
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Pat R about Hampton Inn & Suites Columbus Polaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddecoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
December 31, 2012
Thank you so much for taking the time to share your feedback. We very much value your comments. I would really like to know which room you stayed in so that we could address the odor issue. In the meantime I've shared your comments with our team, so that we can be sure all of our rooms are fresh and clean smelling.
Take care,
Deedee
Report response as inappropriate
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Additional Information about Hampton Inn & Suites Columbus Polaris

Also Known As:
Hampton Inn And Suites Columbus Polaris
Hampton Inn & Suites Columbus Polaris Hotel
Hampton Inn & Suites Columbus Polaris Hotel Columbus
Hampton Inn Columbus
Columbus Hampton Inn
Hampton Inn & Suites Columbus Polaris Ohio
Address: 8411 Pulsar Place, Columbus, OH 43240
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Columbus
#7 Business Hotels in Columbus
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Here at the Hampton Inn & Suites Columbus/Polaris, OH, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities at our hotel to make your stay exceptional. ... more   less 
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