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“nice gem in downtown Columbus” 5 of 5 stars
Review of Residence Inn Columbus Downtown

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Residence Inn Columbus Downtown
3.0 of 5 Hotel   |   36 East Gay Street, Columbus, OH 43215   |  
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Free Breakfast
Ranked #21 of 140 Hotels in Columbus
Lorain, Ohio
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
“nice gem in downtown Columbus”
5 of 5 stars Reviewed April 22, 2010

OH, I wish I knew about this place when I had to stay in Columbus last November for a conference. Very spacious, well-appointed, immaculately clean hotel room, with a full kitchen. Felt more like an apt. than a hotel room. The complimentary breakfast was a nice touch. The only downside was trying to spot the hotel while driving at night--the sign isn't large or bright enough. No problems, no drama. That's what you want when you are traveling.

  • Stayed March 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dheinlein, Manager at Residence Inn Columbus Downtown, responded to this review, April 26, 2010
We love our hotel and are thrilled you had a great experience here, thanks so much for the review. Can’t wait to see you next time you’re in Columbus!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
    98
    64
    15
    4
    5
See reviews for
30
43
17
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
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English first
Cleveland
1 review
1 of 5 stars Reviewed April 4, 2010

The parents and friends of our team that played in the OHSAA boys basketball final four stayed at this hotel in March 2010 and our experience was poor. We rented the banquet room and after our game we had a large group in the room and the hotel lounge. The bartender spent the entire time chasing our young children away from the bar area, she got the manager when our group exceeded the 30 person maximum for "fire code". Forcing us to make our friends and family leave the area to comply. The hotel only provides valet parking at $20 per day that is not adequtely disclosed on their website or by staff when making the reservation. There were issues with locating cars of those who did pay for this service. In addition, jewelry accidently left behind disappeared.

  • Stayed March 2010
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Oneonta, New York
Top Contributor
90 reviews 90 reviews
38 hotel reviews
Reviews in 45 cities Reviews in 45 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed March 9, 2010

My partner and I stayed at Residence Inn Columbus Downtown in early March, 2010. We were in town for the annual Arnold Sports Festival. The rooms were well appointed, with nice touches. The breakfast was OK, not great, but adequate. The location was great.

  • Stayed March 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hickory, NC
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2010

I spend a lot of time traveling on business and it's nice to find a place that feels more like a home than a hotel. Each time I've stayed here, the staff has been very friendly and helpful. I'll definitely pick this hotel on my next trip to Columbus.

  • Stayed December 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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KY
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 25, 2010

We stayed five nights at the Residence Inn since our son was having surgery at Children's Hospital. Let me just say that the staff went above and beyond to make sure we had everything we needed. Always fast, friendly and efficient. Valet was wonderful. The rooms were so cozy and made our stay very comfortable. We were in and out quite a bit (back and forth to the hospital) and the staff asked us each day how things were going and seemed to genuinely care about our situation. They didn't have to go out of their way to be so kind to us but they did. It shows that the staff really do care about the customers and they treat this hotel like a home. The rooms were great and we really appreciated the kitchen. We were able to stock it with snacks and cold beverages so we could grab something on our way in and out. My husband enjoyed the free breakfast every morning. The exercise room was a nice way to relieve stress. The exercise equipment was exceptionally nice! We would definitely recommend this hotel to anyone coming to Columbus and plan on staying here again for any future visits!

  • Stayed January 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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OH
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 17, 2009

Stayed at this hotel for a 3 day weekend w/ girlfriends in September - our first at this location. The hotel is a renovated bank building which made for some charming architecture (vault door leads into breakfast buffet room where an old safe and safety deposit boxes still stand) and welcome stay. Were able to check in earlier and our room was very clean w/ retro-decor, spacious and ready to go when we arrived at approx. 1:30 PM. Pleasantly surprised to see a fully-stocked kitchen & stainless steel appliances - we didn't use them but def a plus if your traveling with children. My only complaint was the bathroom did not have a fan or ventilation feature so we had to leave the door open between showers! Hotel was very quiet and is pet-friendly but only saw one pooch in a handbag on our way out to dinner. Breakfast buffet was the standard fare with hot and cold foods, waffles, eggs, pastries and juices.

Staff was very friendly and accomodating. Hotel did not seem crowded for a weekend with lots of events going on. Valet parking is $20 (check your bill - we were charged twice) but a parking lot was a few steps away in a safe area and much cheaper. We "valeted" our vehicles the first night and "parked" for the second night. I felt very safe in leaving my car there and generally in the whole area.

Directly across the street we ate two FABULOUS eateries! The quaint TipTop which served us up some delicious fried green tomatos and pot roast sandwiches in a thrift-shop-chic atmosphere. Had dinner at Due Amici the following night and was impressed by staff and delicious Italian cuisine. Best spinach artichoke dip on the planet!

All in all I would not hesitate for a moment to stay here again. There are restaurants abound and centrally located to the Port Columbus airport. My girlfriends and I would come back here in a minute!

  • Stayed September 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ohio
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 1, 2009

New Residence Inn with large rooms and full kitchens...great if traveling w/ kids. Numerous restaurants w/in walking distance, and close to almost everything in downtown Columbus. Nice exercise area and lounge, and the staff was very friendly. Only parking option is valet ($20), so be prepared to pay or park at your own risk a block or two away. Overall, a very nice hotel.

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Columbus Downtown

Address: 36 East Gay Street, Columbus, OH 43215
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#13 Romantic Hotel in Columbus
#16 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Columbus Downtown 3*
Number of rooms: 126
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Also Known As:
Residence Inn Columbus Downtown Hotel Columbus
Columbus Residence Inn
Residence Inn Columbus Downtown Ohio

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