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Residence Inn Columbus Downtown: Traveler Reviews

3.0 of 5
36 East Gay Street, Columbus, OH 43215
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Residence Inn Columbus Downtown
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126 reviews from our community

    Trip type
Traveler rating
    72
    41
    7
    4
    2
Date Rating
CAMBRIDGE
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Great Location & Super Nice Staff”
5 of 5 stars Reviewed February 26, 2013 via mobile

We recently stayed at this location while in Columbus. The rooms were well furnished and clean and the location itself was amazing. The fact that this is an old bank building made it a fascinating place to stay and to wonder around the grand lobby and lounge area. The full continental breakfast, which interestingly enough is served in the old vault was well laid out and had a good selection of items.
What I found the best about this hotel was the friendly and helpful staff. Everyone from the front desk personnel to the car valets were super nice! If you're looking for a place to stay in downtown Columbus, that has a ton of character, this is the place for you!!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MANUEL G about Residence Inn Columbus Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review
March 12, 2013
MANUEL G,
Thank you for taking the time to write a review about your recent stay with us at Residence Inn Columbus Downtown. We're delighted to hear that you enjoyed your visit. We believe we have a ton of character too! I'm glad you liked our unique hotel, and I hope you'll return for another exceptional visit.
Sincerely,
Robert Kennedy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“What a Surprise!”
5 of 5 stars Reviewed February 10, 2013

I stay in Columbus frequently between work and having a Buckeye. My husband and I decided to overnight in Columbus to celebrate my son's and my birthday, which fell on a Friday and Saturday this year. I used Priceline, knowing I wanted to stay downtown. My $58 bid was accepted for Residence Inn in downtown. I never knew about this hotel. It isn't where the majority of downtown hotels are, but being Columbus nothing downtown is far. What a great hotel! Our room was fantastic. Much more than we needed for only an overnight stay, but the wiggle room was appreciated. Its nice to have a choice about sitting on the bed or on a comfortable chair. The hotel itself is so unique. You can see all the bank remnants. Their breakfast bar is set up in the vault! And what a nice breakfast! It included pancakes, waffles, eggs and sausage in addition to the usual foods. I hope to stay there on the next visit. Oh, and street parking was easy to find. My husband did have to slip out at 8 a.m. to feed the meter on Saturday morning.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask sgrodek about Residence Inn Columbus Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review
February 14, 2013
sgrodek,
Thank you for your review. We're pleased to hear that you and your husband had a nice, comfortable stay with us at Residence Inn. I'm glad you liked our unique hotel, spacious suites, and delicious breakfast. I hope you had a nice time in Columbus too! Please make plans to visit us again. We look forward to your return.
Sincerely,
Robert Kennedy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Unique hotel but could be cleaner”
4 of 5 stars Reviewed February 6, 2013

The hotel is beautiful...historic and unique. The staff was kind and accomodating and the rooms were nicely decorated. Our only complaint is in regard to the less-than-clean appearance of the room. The coffee maker, and fronts of appliances didn't look like they'd been washed/wiped down recently. Lots of dust on tables etc. and hair left in bathroom. If the room had been cleaner, we would have rated the hotel excellent.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask LoveKeyWest55 about Residence Inn Columbus Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review
February 14, 2013
LoveKeyWest55,
Thank you for staying with us at Residence Inn and writing a review about your visit. We're glad you chose to stay with us and liked our hotel. I apologize for the housekeeping issues and appreciate you bringing this to my attention. I will review your comments with our staff and look for improvements in this area. We enjoyed having you as our guests, and we hope you'll visit us again soon. Safe travels.
Sincerely,
Robert Kennedy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
“Great Hotel”
5 of 5 stars Reviewed January 31, 2013 via mobile

I wouldn't hesitate for a second to stay here again. Rooms are fantastic. Almost like staying in a small apartment. Will definitely stay here again if in the area. One of the best values for the money as far as hotels go that I've been to.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Sweetlu4 for Columbus
Ask Sweetlu4 about Residence Inn Columbus Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review
February 5, 2013
Sweetlu4,
Thank you for your kind review. We appreciate you choosing to stay with us at Residence Inn, and we're glad your visit was enjoyable. Thank you for letting other viewers know of our great hotel and great value. We hope you'll visit us again for another exceptional stay.
Sincerely,
Robert Kennedy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Top Contributor
92 reviews 92 reviews
39 hotel reviews
Reviews in 43 cities Reviews in 43 cities
68 helpful votes 68 helpful votes
“Nice Surprise! A Great Go to for Downtown Stay!”
4 of 5 stars Reviewed January 5, 2013

Upon entrance to our room the lighting and red decor immediately set a really nice mood - it is a renovated Residence Inn by Marriott. Everything seemed to be new and neat. We were a party of three with enough space to each call our temporary own - the room included a sleeper sofa. The made-to-order hot breakfast was great after a late night out in Columbus. In fact, we were able to cook our leftovers properly in the full kitchen! I would definitely stay in this Residence again.

Room Tip: Map out parking entrance, it can be tricky.
See more room tips
  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by explorepossibilities for Columbus
Ask explorepossibilities about Residence Inn Columbus Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review
January 11, 2013
explorepossibilities,
Thank you for your review. We're glad you chose to stay with us at Residence Inn and enjoyed your visit. I'm glad you liked our renovated hotel and found our suites spacious and comfortable. I hope you and your party enjoyed Columbus and plan to return. We enjoyed having you as our guest and hope to see you again soon.
Sincerely,
Robert Kennedy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Residence Inn Columbus Downtown

Also Known As:
Residence Inn Columbus Downtown Hotel
Residence Inn Columbus Downtown Hotel Columbus
Residence Inn Columbus
Columbus Residence Inn
Residence Inn Columbus Downtown Ohio
Address: 36 East Gay Street, Columbus, OH 43215
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
#8 Family Hotels in Columbus
#9 Business Hotels in Columbus
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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