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“Beautiful hotel, great location.” 4 of 5 stars
Review of Residence Inn Columbus Downtown

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Residence Inn Columbus Downtown
3.0 of 5 Hotel   |   36 East Gay Street, Columbus, OH 43215   |  
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Hotel amenities
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Free Breakfast
Ranked #21 of 140 Hotels in Columbus
Akron, Ohio
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Beautiful hotel, great location.”
4 of 5 stars Reviewed September 4, 2012 via mobile

Came down the night before an OSU game. Great location not far from short north and walking distance to campus. Beautiful hotel and very nice clean rooms. While I didn't eat anything except a banana from the breakfast bar, there was a wide variety of options for people to choose from.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Residence Inn Columbus Downtown, responded to this review, September 11, 2012
runner2219,

Thank you for writing a review and letting us know of your pleasant stay with us at Residence Inn. We’re pleased to hear you liked our rooms and found our hotel to be conveniently located for your weekend entertainment. We welcome you back for another great stay.

Sincerely,
Robert Kennedy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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183 reviews from our community

Traveler rating
    96
    63
    15
    4
    5
See reviews for
29
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Buffalo
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 28, 2012

Our stay at the Residents Inn in Columbus, Ohio was very enjoyable. Check in was simple and every one of the staff we met were very helpful and courteous. The room was clean and comfortable. Although we didn’t use the kitchen we found it was very nice. We have recommended this Inn.
One should note that there isn’t any privet hotel parking. You can pay $20 per day for valet parking which is very convent. After talking to the staff at the Hotel, they were good enough to tell me the in’s and out’s of Columbus parking.
1.) Most parking meters are for 3 hours only. Some are 30 minute.
2.) They shut off at 10pm and turn back on at 8am. So the time they are off is free.
3.) Sunday is free.
4.) Public parking is from $6 to $8 a day. A bargain for in city parking.
5.) So if you get up before 8am you can move the car to the public lot then back to the street after 10pm.

Room Tip: Room 814 was very quiet.
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Residence Inn Columbus Downtown, responded to this review, September 4, 2012
shark902,

Thank you for taking a moment and writing a review about your stay with us on TripAdvisor. I’m glad you enjoyed our facility and found our staff to be friendly and helpful. We hope you will continue to be our regular guest and visit Columbus, Ohio again soon.

Regards,
Robert Kennedy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 26, 2012

My girlfriend and I had a very pleasant stay. The hotel staff was very helpful and attentive. Eating breakfast in what used to be a bank vault was great. Room was very comfortable with all the necessary amenities. Really had no complaints. Great hotel!

  • Stayed October 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Residence Inn Columbus Downtown, responded to this review, August 29, 2012
Mr_Good_Trips_81,

It’s great to hear from you on TripAdvisor and learn about your wonderful stay with us. We are a uniquely designed hotel with the highest intention to provide our guests with exceptional service along with clean and comfortable rooms. We hope you enjoyed your visit to Columbus and welcome you back to Residence Inn any time.

Regards,
Robert Kennedy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 2, 2012 via mobile

This is a converted bank. It is very nice, centrally located, valet parking and a friendly staff, happy hour and a good breakfast. Some good restaurants within walking distance. I'd do it again. Easy on and off freeway.

Stayed July 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Residence Inn Columbus Downtown, responded to this review, August 10, 2012
BillyBiii,

Thank you for taking a moment and writing about our hotel on TripAdvisor. We are glad to hear that you had a pleasant stay with us and enjoyed our surrounding area. Future travelers will be glad to read your comments about our hotel being situated in a great location. We hope you will come and stay with us again soon.

Sincerely,
Robert Kennedy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina, United States
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 2, 2012

my husband and i traveled to columbus for the first round of the NCAA men's basketball tournament. we have some friends in the city that told us the general area we needed to be in so we could be close to the arena. i am so glad that we picked this hotel! all the rooms are suites (including full kitchen, couch area and a big bathroom). it was clean and modern. the lobby was beautiful, and you could tell this old building had a lot of history.
the hotel served a complimentary breakfast, including eggs and sausage, fresh fruit, bagels, oatmeal and several different juices. it was wonderful.
the only downside to the entire trip, was that our car got broken into in the parking garage. luckily all they took were a few of my husband's shirts that were hanging in the back. when we told the hotel staff, they were as helpful as they could be (even though they have no association with the parking garage) they brought the car around for us, and vacuumed all the glass out of the car. they taped up the window the best they could, kept the car out front for us and watched our bags at the front desk (we had one more game to go to after check out).
overall, great experience.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Residence Inn Columbus Downtown, responded to this review, August 10, 2012
Sarah T,

It’s nice to hear from you on TripAdvisor. Thank you for taking the time to write about our hotel and staff. We’re glad that you and your husband liked our hotel and that it was a great location for the NCAA tournament. I’m pleased to know that our staff was able to help you with the issue concerning your vehicle. We invite you to come and stay with us again the next time you’re in Columbus.

Sincerely,
Robert Kennedy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chennai. India
Top Contributor
116 reviews 116 reviews
86 hotel reviews
Reviews in 52 cities Reviews in 52 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 27, 2012

I stayed two nights at this property in Jul12. The hotel is set in an old building and rooms are adequately well done. decent complimentary breakfast, functional exercise room and friendly front desk staff provide essential comfort. Housekeeping is not up to the mark (we found cutlery left unclean after the housekeeper's visit to the room) and on the second day morning, I had to cope with exceptionally hot water from both hot and cold outlets in the bathroom shower!

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai, India
Senior Contributor
48 reviews 48 reviews
42 hotel reviews
Reviews in 34 cities Reviews in 34 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed July 21, 2012

The hotel is as described by previous posts. The main service areas were earlier a bank, with ultra high ceiling and even an intact safe door (opening in to breakfast buffet), and the rooms appear renovated and well appointed. Has king size beds and a neat kitchenette. Next door is a good cafe and it is walkable to german village but really close to the restaurants of arena. I did feel the property needs to improve its housekeeping - of course the rooms are spic and span, bathrooms cannot be cleaner, but service items of the kitchen are not all cleaned (they left a few of our coffee cups still resting on the side table) and they ignored the sofa bed (did not reset it). Now that could be and I believe would be an isolated experience, but want to express it so that it can be set right for future travelers. I must add, I will definitely stay here again.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Residence Inn Columbus Downtown, responded to this review, July 27, 2012
Vfmtraveler,

Thank you for the taking the time to write about our hotel on TripAdvisor. We are glad that you had a nice stay with us and will stay here again. I apologize for the missed housekeeping duties and will make mention of it in our next staff meeting. It is nice to hear from you and we hope to see you again soon.

Sincerely,
Robert Kennedy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Columbus Downtown

Address: 36 East Gay Street, Columbus, OH 43215
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#13 Romantic Hotel in Columbus
#18 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Columbus Downtown 3*
Reservation Options:
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Also Known As:
Residence Inn Columbus Downtown Hotel Columbus
Columbus Residence Inn
Residence Inn Columbus Downtown Ohio

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