We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Rooms. Good breakfast.” 4 of 5 stars
Review of Comfort Inn & Suites

Save Saved
You added Comfort Inn & Suites to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Comfort Inn & Suites
2.5 of 5 Hotel   |   650 South High Street, Columbus, OH 43215   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #64 of 139 hotels in Columbus
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Nice Rooms. Good breakfast.”
4 of 5 stars Reviewed January 23, 2013 via mobile

We enjoyed our stay here. The inside is just as pictured. Much nicer on the inside than it looks from outside. The elevator and halls were dated but our room was nicely remodeled. The comforter, sofa and carpet looked new, as did the bathroom (which was very clean). My only complaint was the amount of hairs on my sheets and the black smudges (which I assumed were makeup that should of been bleached out). The king room was very spacious. Breakfast was good with a nice variety. The girl at the desk was very nice and helpful. Overall, I would recommend it.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

80 people have reviewed this hotel

Traveler rating
    16
    33
    23
    4
    4
See reviews for
26
20
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Cleveland, OHIO
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 18, 2013

this property falls a little short of choice hotel standards, as such it could use an upgrade, namely carpets. On the good side, the breakfast was wonderful with a very good selection of items; Staff very friendly and helpful, they knew directions. Easy access into main center of town and walking distance to all German Village restuarants

Room Tip: stayed on three floor; i guess it really didn't make a difference
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaynashushi, Manager at Comfort Inn & Suites, responded to this review, April 23, 2013
Thank you for staying with us and for taking the time to write a review of our hotel.
We are currently in the process of making all the changes and upgrades needed to fit or exceed the new Choice Hotels brand standards.
Please visit us again and see what we are doing!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 27, 2012

Stayed here with our dog since it is one of the dog friendly properties in the area. I really appreciate hotels that will offer that service and try to always leave the room free of any evidence my dog was there. The hotel is a basic Comfort Inn - nothing fancy. It is not a new property as some reviewers suggest. I take the stairs with my dog usually and the stairwell is not so pretty - worn and stained carpets attest to the age of the place. The room, however, was a good contrast. Large and clean for the most part. Sheets on our bed were dirty however. But the manager on duty brought new bedding no questions asked and apologized. The hotel is very close to German Village and the Brewery District. We walked to a really nice restaurant and the best bookstore I've ever been to.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaynashushi, Manager at Comfort Inn & Suites, responded to this review, April 23, 2013
Thank you for staying with us and your comments. We believe pets are important parts of any family and encourage people to bring them along. I would like to assure you that we are continually trying to improve and upgrade our property. Hopefully you will stay with again soon and we will make the stairwells bright and clean for you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 26, 2012 via mobile

Stopped here on the way home from our Thanksgiving vacation. Got a great rate via hotels.com and booked on the road. Front desk attendant was friendly and funny, our room was clean and the beds were extremely comfortable. It was the best night's sleep I had gotten in the previous 4 days. The room could have used some minor maintenance but it was truly no big deal. Will stay here again when we come back to explore German Village, it was perfect for our needs.

Stayed November 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaynashushi, Manager at Comfort Inn & Suites, responded to this review, April 17, 2013
We are glad you enjoyed your stay with us and look forward to your return visit! Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Findlay, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 11, 2012

We traveled to Columbus,Ohio for a wedding in november 2012, not really expecting to meet ,some very nice people. THE EMPLOYEES of this hotel. They were sincerly most pleasent and helpful. are room was very clean and well taken care of.The free breakfast was most fresh ,even the coffee was very good .Thank you all for making are stay in Columbus,Ohio a very pleasent stay.

Room Tip: We had frist floor room, it was very quiet
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ciasdt, General Manager at Comfort Inn & Suites, responded to this review, December 14, 2012
SHOUT OUT :) to carl e from Findlay, Ohio :)

Hi Sir, First of all I want to thank you so much for taking the time on writing a review. I want to tell you that it was a pleasure serving you and your family. I am very glad you enjoyed all aspects of your stay from the small things like the coffee the smiles greeting you as you arrive and through your stay and our clean and comfortable rooms.
Here at the comfort inn and suites we strive to make our entire guest overall experience most pleasant.

Again I want to thank you for your time and business that you have contributed to this company. On behalf of myself and the comfort inn and suites staff have a safe and happy holidays filled with peace love and happiness and best wishes on the upcoming new year! :)

With kind regards,

Diana Valdivia, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
quaker city
1 review
4 of 5 stars Reviewed November 2, 2012

our rooms were very clean and spacious, food was good, rooms were quiet,service was very good, pool was very cold,bathrooms were spacious.nice and clean motel.good location for columbus, ohio. close to hospital(osu),close to interstate 71,good directions.

Room Tip: the queen sized beds were ver comfey, room was clean and good location.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ciasdt, General Manager at Comfort Inn & Suites, responded to this review, November 13, 2012
Greetings!! Kari C from Quaker City,

THANK YOU so much for your recent review for the Comfort Inn and Suites Columbus, Ohio. We are glad you had a great over all experience. Our rooms and bathrooms are indeed very spacious and clean and for that I want thank my room attendant staff they really put in a lot of hard work and effort in order to ensure every detail is intact for every guest. Our location is grand because we are so close to all the major hospitals OSU being one of them, I70 and I71.

From my entire staff we want to thank you again for the nice review and we assure you that we will continue to strive to provide the best service and room quality. We appreciate your business and we hope that you will give us another chance in the near future to meet all your need for your home away from home destination.

Happy Holidays to you with sincere appreciation,

Diana Valdivia, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Avon, Indiana
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 1, 2012

We arrived on a Saturday evening only to find out that we made a mistake in our reservations. We booked it for the next two nights and didn't book this night. However, the evening manager OZ, was very helpful in finding us another location as he was completely booked up. He made several phone calls, and even provided me with a cell phone charger when he noticed my cell phone was dying. Oz printed us directions to the next location and off we went.

The next night we returned to fulfill our reservation obligation. OZ was again working the desk, he made sure we were all set and gave us maps of the area and directions to the hospital which was the reason we were in town.

We enjoyed our stay here mainly because the staff was very kind and helpful. OZ was outstanding, Arthur on the overnight was a good ear to chew on when we returned exhausted and needed to vent over frustrations, and the young girl working the dayshift was very kind.

These three employees are priceless, don't let them go!!

Room Tip: The staff here are great!!
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ciasdt, General Manager at Comfort Inn & Suites, responded to this review, November 13, 2012
Hello! Mike H from Avon, Indiana :)

Thank you so much for your kind remarks about my staff. I agree with you my employees are priceless. I can actually say in there behalf that they really enjoy working in the hospitality industry.

Here at the Comfort Inn and Suites we not only value each and every employee, but we Acknowledge their accomplishments, and reading this today really made mine and there day. I want to tell you that I acknowledged them in front of the entire Comfort Inn and Suites staff in our last meeting we had, bought them dinner and printed off a copy that is going to go in there file for their yearly review which will equal out to a raise in the near future. I also made a point that this is a perfect example on how all members of the staff should act a good representation of our team/company and that it comes to show you that a little goes a long way.


I appreciate you taking the time today to acknowledge my staff because not everyone does so there hard work and dedication is sometimes overlooked by the guest, because it is easier to complain then to give a compliment. From all of us at Comfort inn & Suites Columbus, Ohio we appreciate your business and once again your kind review and we look forward on seeing you in the future. Take Care!!

Happy Holidays and with kind regards :)

Diana Valdivia, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Comfort Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Inn And Suites
Comfort Hotel
Comfort Hotel Columbus
Comfort Inn Columbus
Best Western Columbus
Columbus Best Western
Comfort Inn & Suites Columbus, Ohio
Address: 650 South High Street, Columbus, OH 43215
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #64 of 139 hotels in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Official Description (provided by the hotel):
Our Hotel has been remodeled in the last 12 months. Located downtown Columbus. Free Breakfast, Wi-Fi, Seasonal Pool, fitness center and Parking which its hard to find downtown. We are surrounded by 17 different restaurants and pubs all in walking distance and located in German Village. All rooms come with Micro-Fridge and Either a King size bed with pull out couch or two queen size beds. We are 1 mile away from the Nation Wide Arena, 1 1/2 from the Greater Columbus Convention Center, 1/2 mile from the Lou Berliner Park and 10 Min away from Ohio State University and the fairgrounds. Hope you become our future guest. Thanks for your time and have a great day. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, Choice Hotels, Tingo, HotelsClick, getaroom.com, Priceline and Venere so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.