Most things at this property were fine. Breakfast was pretty good with hot sausage and potatoes, and the standard waffle maker along with cereal, breakfast breads, fruit, juice and coffee, etc. There were no eggs the day I had breakfast there - I'm not a big egg fan so it wasn't a big deal to me. The room was mostly ok. I say "mostly" because I had reserved a king room with a jetted tub, and the jets in the tub didn't work. When I reported this after discovering it one morning after attempting to use them, I was told, "Oh yeah, those haven't worked for a while. Your room is just a king nonsmoking. Sorry." Number one, I hadn't reserved just a king nonsmoking - I had reserved a room with a jetted tub, and my reservation did say this. Number two, I think it is a very bad habit for a motel to get in the habit of not fixing broken equipment on its property. And considering I routinely stay at Best Westerns 10+ nights per year, it might have been nice if they offered me the chance to switch to a room that was equipped with a working jetted tub. Still, this was not a major issue, I just don't think it was handled well. On the plus side, the motel was quiet, had decent free wifi, a free computer in the lobby if you forgot yours and need to check into a flight or check your email, and a free washer/dryer for use by guests (detergent/fabric softener not included, but there's no charge for using the machines.)
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- Also Known As:
- Best Western Columbus
- Best Western Hotel Columbus
- Columbus Best Western
- BEST WESTERN Suites Columbus, Ohio