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“Happy” 5 of 5 stars
Review of Hilton Garden Inn Columbus/Polaris

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Hilton Garden Inn Columbus/Polaris
3.0 of 5 Hotel   |   8535 Lyra Drive, Columbus, OH 43240   |  
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Ranked #20 of 142 Hotels in Columbus
1 review
“Happy”
5 of 5 stars Reviewed June 3, 2014

I love the Hilton Garden Inn,it is A+ to me, friendly people, a very clean & beautiful décor! I wouldn't stay any place ever! Has a great Exercise room, pool & has a business center so you can go on the internet.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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266 reviews from our community

Traveler rating
    146
    83
    23
    7
    7
See reviews for
62
58
15
93
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Wheelersburg, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2014

The staff was friendly and helpful. The breakfast looked and smelled wonderful although I didn't have it because breakfast was available at the training I was attending. The room smelled a little funny, but it went away by the second evening of my stay.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, United States
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 1, 2014

The hotel was very clean and nice, the rooms were well kept, clean and AC unit worked well. The hotel staff was unfriendly. "satisfaction guarnteed" was a total blow, the staff had no clue what that meant. but overall, it was ok to stay one night there. I recomend the staff to be friendly and accomidate to our needs. but overall it was an ok expierence

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 30, 2014

As previously stated, the room was beautiful but as a single mom with a daughter is was kind of expensive since there was not even any kind of breakfast included in the rate. The desk clerk did not want to provide much help when we stated that we had stayed there before and were part of a membership with their hotel.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Welling, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 25, 2014

Stayed here for 4 nights in Early may on Business. Nice clean hotel and also lots of nearby places to Eat. Room was very spacious and clean. Hotel staff were also very pleasant and helpful. there is a nice louge area which you can spend sometime relaxing. WOuld I use this place again. Sure would

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2014

One of the best Hilton Garden Inn's in the country! The staff is very friendly and the rooms are immaculate. The breakfast is a great value and it is centrally located. Without a doubt the best value for the money.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 5, 2014

There is simply not one bad thing to say about this hotel. The room, the lobby, the location, the staff. All fantastic! I didn't eat in the on-site restaurant, so I can't speak for that, the rest of the hotel was great!

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill Q, General Manager at Hilton Garden Inn Columbus/Polaris, responded to this review, May 13, 2014
We are so appreciate of you taking the time for this wonderful review. We get so many comments about our great staff beautiful lobby and great service. It is nice to see how much you enjoyed your stay with us.

Thank you very much and we look forward to seeing you next time you are in Columbus.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Columbus/Polaris

Address: 8535 Lyra Drive, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Columbus
#17 Romantic Hotel in Columbus
#17 Family Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Columbus/Polaris 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Polaris
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus/Polaris Ohio

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