The front desk staff at check in was extremely helpful. I mistakenly booked the wrong date on the Hilton web site. The was a prepaid reservation, so when I showed the gentleman working the front desk he was able to search around and find that I booked on the wrong day. He was able to move my credit to the night we needed and was very pleasant during the whole process. Wish I could remember his name so he could get credit, the one thing I do remember is he was wearing a walking boot, so he must have had some type of foot or ankle issue. He really made a honest mistake I made a complete non issue. I don't think this would be the same experience every place else.
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- Also Known As:
- Hilton Garden Inn Columbus/Polaris Hotel Columbus
- Hilton Garden Inn Polaris
- Hilton Columbus
- Columbus Hilton
- Hilton Garden Inn Columbus/Polaris Ohio