I've eaten at a number of the Joe's Crab Shack restaurants over the past few years (some of which are now closed), but I've usually found that the food quality is consistent from location to location. Sometimes some of the food is a little bland even though it is supposed to be a spicy dish. So I sometimes ask for more seasoning, or I'll use the stuff at the table. I am always happy with the quality, but for the money the quantity is sometimes not there.
The service that I receive has also been good, with friendly and responsive wait staff members.
The atmosphere is one of a casual eatery, a crab shack, found at many coastal towns. It can be a little loud, but things always seem to be clean.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.