Desk staff was very helpful. I stopped on Christmas Eve while driving to Indiana.
First, I had a little trouble finding the hotel as the GPS was in a funk. I called the hotel and the girl that answered walked me through directions and made sure I knew where I was going.
I had forgotten dog food and because nothing close by was open, i didnt have anything handy to feed my dog. One of the employees remembered that there were hot dogs left over from the employee lounge and got them for my dog.
While loading my car up the next morning, a nice man and hotel employee helped me carry all my things to my car as I was traveling alone and with pets.
Overall great experience. It wasn't much fun driving all day on Christmas Eve and Christmas morning to get home but the hotel employees made my Christmas a good/ easy one.
Great people, clean rooms, great hotel.
Kudos to them and the managers.