Columbus was in need of a new hotel. Although the Hilton is still working out some bugs from being new, it is by far the nicest hotel in town (not that there is much competition). I look forward to when it is 100% open and the amenities on the Hhonors floor is fully operational.

Excellent hotel. Nice facilities. Room was one of the best appointed and best "functionally designed" rooms I've had in a long time. Plenty of electrical outlets.

Staff was courteous and helpful. Made you feel at home.

I was not impressed my first time here, but thank goodness for second impressions. I try not to write Hilton hotel reviews, being that I am a Hilton employee, but I was so impressed on my second stay at the hotel that I had to comment about it. The hotel is very beautiful, chic, and modern. The decor looks like like something out of an interior decorating magazine. I normally don't like staying at full service hotels, any brand, because the staff usually is not that friendly. That is not the case here. Anything I needed they supplied. Staff was very friendly and always greeted you which is very important to me and the gentlemen were well groomed(even the bellmen). Sure it was a little more expensive than the some of the other hotels, but I'd say it was worth it and the fact that it is located with in walking distance of the Arena District and the Short North Area. I'd highly recommend this hotel to anyone. Great job, guys! ONE NOTE THOUGH: if you use a delivery service for food do not use D.P. Dough. The worst service ever, ghetto is the word that comes to mind and the food gave me the runs. Their service of this pizza place does not align to the image and service of the Hilton Columbus Downtown. ANOTHER NOTE: If you don't have a car and don't want to walk North High Street, the #2 runs frequently as is $2 each way.

Beautiful new hotel. Rooms were comfortable with wonderful pillows. Staff was very friendly and always offering to help and say hello. Meeting rooms were very nice. Decor of hotel, rooms, meeting rooms and common areas was outstanding. Two small complaints: As usual, the more expensive the hotel the fewer the services. For $200 a night you should get wifi in your room like they do at a Comfort Inn. Also, the heat in our room did not work well. With the fan setting at "Lo" or "auto" it continuously blew cool air in our faces while in bed. Had to get up twice in the middle of the night and finally had to turn "off" to stop it. Should work better at a brand new hotel.