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“Had to leave soon after arrival-no hypo allergenic pillows.” 3 of 5 stars
Review of Comfort Suites - Columbus / Clara St

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Comfort Suites - Columbus / Clara St
2.5 of 5 Hotel   |   1690 Clara St, I-71, Exit 111, Columbus, OH 43211   |  
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Ranked #50 of 142 Hotels in Columbus
Cleveland, Ohio
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Had to leave soon after arrival-no hypo allergenic pillows.”
3 of 5 stars Reviewed April 19, 2014

The property is very nice but they had no non-feather pillows. I am very allergic and have had no issues at the many Choice properties I have stayed at. Because I have never had a problem getting the hypo allergenic pillows at Choice hotels all over the country that I have traveled to, I put all my things in the room assuming they would be switched upon request. Had to load up the care again after finding a new hotel. Sam at the front desk was very apologetic, though. The hotel decor is very nice, the rooms are nice and very clean.

Room Tip: Call first to see if they have gotten a supply of hypo allergenic pillows if you have an allergy.
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  • Stayed April 2014, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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134 reviews from our community

Traveler rating
    43
    50
    19
    6
    16
See reviews for
49
17
7
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Los Angeles, California
1 review
5 of 5 stars Reviewed April 15, 2014

i stayed at the hotel for the horse show. It was a pleasure being there. The staff was great and very helpful. The guy at the front desk was extremely friendly. I would definitely come back and stay these next year.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener, Canada
1 review
5 of 5 stars Reviewed March 30, 2014

Nik at checking was great. Very friendly and eager to help with all our questions.
Suite was very clean, seating area, microwave, fridge, safe, and coffee maker.
Sit down breakfast lounge included.
Awesome stay, will definitely be back.
Thanks,
Gus

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sande, Germany
1 review
5 of 5 stars Reviewed March 19, 2014

My husband and i were there for a vacation Sam at the front desk check us in very quickly.He was very friendly and have clean sharp look ...we check in to our room have no remote control luckily sam from front desk called to ask how is everything in the room and i told him about remote and he offer to bring it to the room with in five min he was knocking on the door. saw him in the morning again fixing breakfast ......very good breakfast and fresh coffee in early morning.very impress by him .My husband and I were very happy and had a pleasant stay because of him.

Room Tip: Well manner employee
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 4, 2014

- bad location, impossible to commute with other parts of the town without a car
- machine noise in midnight
- weird whistle sound outside the room at 2am one night
- no restaurant inside hotel, no convenient store or supermarket within walking distance
- no free shuttle to campus area while a lot other hotels with similar price have this service

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management211, General Manager at Comfort Suites - Columbus / Clara St, responded to this review, March 17, 2014
We are sorry that we did not meet your expectations. We understand your concern regarding the location and lack of restaurants nearby. But honestly, our proximity to Columbus Downtown, OSU, Crew Stadium, and the Ohio Expo center is the very reason thousands of guests stay with us again and again. OSU campus area is only minutes away which have a wide variety of restaurants. We are a very reasonably priced hotel for the amenities we provide compared to many of the Downtown and Campus area hotels. As mentioned on our website, we provide Free Deluxe Continental Breakfast, Free Parking, Free Wi-Fi and all of our rooms are suites which are much bigger than average hotel rooms. And we have never advertised free shuttles. However, we appreciate your business and your feedback and would love to serve you again.
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Ohio
Top Contributor
141 reviews 141 reviews
40 hotel reviews
Reviews in 54 cities Reviews in 54 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed February 3, 2014

A Great Hotel at a Great Price. We were extremely satisfied that we stayed at this Comfort Suites. We were in Columbus on a business trip and picked this location for our stay. I'm glad we did and would stay here again. The breakfast was also very good.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Carlisle, Ohio
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 3, 2014

This hotel was very nice and clean. It is centrally located to many restaurants. The location was great for our stay because we were showing animals at the Ohio State Fairgrounds. The breakfast buffet had a good variety on it too! Would definitely stay here again!

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites - Columbus / Clara St

Address: 1690 Clara St, I-71, Exit 111, Columbus, OH 43211
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites - Columbus / Clara St 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Comfort Suites - Columbus / Clara St Hotel Columbus
Columbus Comfort Suites
Comfort Suites - Columbus / Clara St Ohio

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