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“Great Hotel, but be careful. Read on.” 4 of 5 stars
Review of Comfort Suites - Columbus / Clara St

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Comfort Suites - Columbus / Clara St
2.5 of 5 Hotel   |   1690 Clara St, I-71, Exit 111, Columbus, OH 43211   |  
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Choice Privileges Points
Ranked #50 of 142 Hotels in Columbus
Potsdam, New York
Top Contributor
147 reviews 147 reviews
27 hotel reviews
Reviews in 61 cities Reviews in 61 cities
67 helpful votes 67 helpful votes
“Great Hotel, but be careful. Read on.”
4 of 5 stars Reviewed May 28, 2013

My wife and I decided to stay here after searching for a hotel near Interstate 71 during a cross country road trip. We did not check Tripadvisor, but we had such good luck with Comfort Suites we made the reservation on line. The rooms looked nice on line and the price was right.

When we arrived we were a little concerned. The neighborhood did not look the greatest. There was no real restaurant we could walk to, and the desk person told us we would have to drive downtown to find a restaurant. Not really good for us because we have been traveling 8 hours per day driving, and the last thing we wanted to do was drive dowtown and drive back. I noticed that they had a menu in the room that you could have food delivered to your room. Thought about it, but headed downtown, got a pizza at Domino's and killed a half a bottle of wine in our room. After I read about the break-ins in vehicles here from fellow Tripadvisors I made sure there was nothing in the car to tempt anyone. Still I was uncomfortable. Good news was that all was well the next day when we left.

Okay, that was the bad part. The good part was that our room was absolutely great! Super large! Hey, I could live here! Refrig, microwave, table to eat at, couch, king sized bed, wide screen tv, and lots of elbow room. I don't ever remember having such a large suite/room at any hotel that I have stayed at. We took advantage of the guest laundry on the second floor. Hey, they even have a tv and couch outside the laundry room, so you can sit and watch your soaps (no pun inteded) while you wait!

The breakfast was better than most. The ever present waffle machine was there as well as fruits, yogurt, assorted breads, rolls, muffins, etc. Also eggs, sausage, biscuits and gravy! Wow!

We didn't use the pool or fitness center, but overall this place is really nice.

Okay. The big question is would I stay here again. Well, security concerns are real concerns, but it is close to Ohio State University, the fair grounds (and also the police station). As ominous as it looks in the neighborhood we did not experience any problems. Probably if I did I would be negative on this place. But the price was right, and we had a great experience. I guess you will have to decide yourself, but I thoroughly enjoyed this place.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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136 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Beverly, Massachusetts
Top Contributor
65 reviews 65 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 18, 2013

I usually go to Choice Hotels; Comfort Inn & Suites is one of their brand. I have a rewards card with them.
This hotel is totally non-smoking which is good. Most Comfort Inns are. The room had a fridge and microwave and coffee maker.
The room was clean and comfortable. Good free breakfast selection.
The hotel is next to the fairgrounds so it is a little out of the way but close to highway exits.
About the service: My wife's earring fell off in the pool. She didn't notice until later in the evening. She saw it in the pool and told the desk. They sent a man to the pool who put on a swim suit and jumped in and retrieved the earring. Talk about service!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 2, 2013

I stayed here because it is just a block from the Historical Museum. The room was fine - a basic Choice Hotel property. Service was polite, room clean, bed comfortable. I had a frig and micro; wi-fi was decent and there was a plethora of outlets for tech devices: one near the desk and an expanded one near the bed with both normal plugs and usb ports. So many hotels have a desk and no accessible outlets or only one across the room near no beds or chairs. Breakfast was much more than other Choice Hotels I have stayed at: the requisite coffee/tea/juices/continental offerings, plus waffles, mini-omelets, sausage patties, biscuits and gravy. The only negative was that the dining option was limited to a McDonald's on the same block, unless you got in the car and navigated some one-way and dead end streets to hunt down a meal.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martinsburg, West Virginia
Top Contributor
67 reviews 67 reviews
12 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 26, 2013

Hotel was more than adequate with nice, clean rooms and spacious common areas but security was a concern. We missed the right-hand turn on to Clara St. and travels a few blocks around the fair grounds. All the houses we saw were boarded up and a bit scary looking. We found our way back to the hotel and noticed signs at check in cautioning us against leaving any thing of value in our vehicle. At dinner with local friends that night, they cut the dinner short to ensure we were back at the hotel before dark and cautioned us not to venture out of the hotel until daybreak.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2013 via mobile

We were traveling from AZ to NY. Upon arrival the staff was friendly and polite. The room was clean and spacious. The bed was very comfortable. We enjoyed our one night stay very much and will return to this hotel when we are in Columbus again.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kenton, Ohio
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 8, 2013

Rooms and public areas are neat and clean. Breakfast is adequate. I told the man at check in that we would not be using the safe and could he take off the charge for that. He said they can do it when you check out. This morning the man at the desk said that is not true. Everyone is charged for the safe if you use it or not. However, he did remove the charges. Would stay there again if in the area.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collierville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 15, 2013

We found the hotel to meet our standards. They allowed our dog to stay which is great since it is hard to find hotel that do aloow pets. The breadfast was very good. The room was clean and neat. Two lite bulbs were out and that should never be. The main complaint was at check out when we found out there was a automatic charge placed on our room bill for safety deposit bax service which we never used. The staff at the front desk said the manager said everyone had to pay for this charge if they use it or not. Not a very nice way to conduct business. The girl at checkin was extremely nice and helpful.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites - Columbus / Clara St

Address: 1690 Clara St, I-71, Exit 111, Columbus, OH 43211
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites - Columbus / Clara St 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Comfort Suites - Columbus / Clara St Hotel Columbus
Columbus Comfort Suites
Comfort Suites - Columbus / Clara St Ohio

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