Stayed at this hotel for one night for a business trip. My room was VERY CLEAN -- in fact, the whole hotel smelled of disinfectant when I walked into the lobby at 5PM to check in. (Maybe they had just mopped the floor, but the smell was pretty overwhelming!). Comfortable bed and a large room. Even had a microwave and a small fridge. But my window looked out onto an inner courtyard below rather than looking at the outdoors. Very claustrophobic! It had a skylight, but it was frosted, so you couldn't see anything, just diffused light. Furthermore, the courtyard/room below was filled with discarded lamps, stacks of paintings propped against the walls, and a trolley of cleaning products. A sign indicated that they were doing some renovations, but nevertheless, it was NOT a nice view! Especially annoying because it was a nice evening, and I would have liked to see the SKY and the nice, puffy clouds!
From 5:30 to 7 PM, they have free snacks and drinks in the lobby, which is very sweet -- and I was even given a card when I checked in that entitled me to three free alcoholic beverages. But the glasses were plastic, and the food was....well, how can I put it? The mac 'n' cheese was tepid and not very good. The hot dogs were hot, but the buns were stone cold, and the only veggie choices I saw were carrot and celery sticks.
Breakfast the next morning was standard free breakfast fare -- scrambled eggs that I'd swear are powdered, very thin sausage patties, dry biscuits. Maybe I should have had the dry cereal and milk!
Finally, it was frustrating that the small hotel pool wasn't open early in the morning for a pre-checkout swim. Only opens at 9, so business travelers are kind of out of luck.
Not a bad hotel, and had the virtue of being very clean, and the staff was very nice; but I had Hyatt-envy: The Hyatt is on the other side of Columbus' Convention Center. You could definitely do worse than stay here, but it won't be the best hotel stay you ever had, I can almost guarantee....