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“Restaurant Review” 5 of 5 stars
Review of Hilton Garden Inn Columbus Airport

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Hilton Garden Inn Columbus Airport
3.0 of 5 Hotel   |   4265 Sawyer Rd., Columbus, OH 43219   |  
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Special Offer
AAA Family Fun Package
Ranked #50 of 142 Hotels in Columbus
Certificate of Excellence
Lake Villa, Illinois
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Restaurant Review”
5 of 5 stars Reviewed October 20, 2012

I was staying at the Comfort Suites across the street and asked the staff for a dinner recommendation within walking distance besides McDonalds. They recommended the restaurant here at the Hilton. A colleague and myself walked across and found the restaurant to be very good for a hotel establishment. Some hotels have real upscale places or real dumps. This one was perfect. It had a very unique menu, the prices were very reasonable, and it was not too busy.

The chef messed up one of our orders so food took a very very long time to come out. We were even told this as it was happening. They had caught their mistake before sending it out to us, which is very honest of them. We were apologized to many times by Jessica (perhaps spelled wrong, but pronounced Yessica) our waitress. When the food did come, it was very well prepared. Jessica continued to apologize for the wait and brought us a complimentary order of cheese sticks and told us they were comping our meals because of the wait. They certainly didn't have to do all that but they were happy to make our experience a great one. Jessica praised the restaurant itself for great food and a unique menu and a chef that sounds too good to be true. She happened to be working an extra shift as she typically only works morning. She is a dedicated worker and will make your experience enjoyable. If I'm back in Columbus, I'll definitely try to stay at the Hilton Garden Inn next time and will definitely be back to the restaurant to try something new.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Service
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278 reviews from our community

Traveler rating
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    53
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    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 16, 2012

We recently stayed here and was happy with the stay. The staff was way beyond wonderful. The room was very neat and clean. The bed was very comfortable and the pillows were excellent. The food at the on site restaurant was tasty and reasonably priced. Our room faced the runway but it wasn't bothersome at all, but I like hearing the planes, so it didn't bother me. If you want a quieter stay, I suppose you could request a room that isn't facing the runway, but the fact is - you are right next door to the airport. Common sense tells you there may be some noise from the planes. :) The TVs were flat screen and very nice picture quality. I was very pleased with my stay.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level Contributor
54 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed October 8, 2012

Great super helpful staff
Standard fare property as to be expected
Restaurant is 3 star out of 5, great staff, food is as expected, typical menu of salmon, wings, steak, etc. Breakfast is decent as well as prices are good.
Rooms are typical brass fixtures and bright colors.
Gym is awful- an eliptical, a bike, a treadmill, and a half sized nautilus machine. NO DUMBELLS or any free weights. Has a pool and a jacuzzi that look clean.
Right by airport so not much for food outside of the hotel other than a McDonalds.
TVs are ancient...ancient
Bathroom door is weighted and will not stay open so hot box in bathroom given no fan either.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
278 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
4 of 5 stars Reviewed October 8, 2012

For around $100, it's hard to imagine you can get a better value in Columbus. The hotel is literally on the airport property, but this is still very convenient to 670 and 270.

The rooms were pretty standard, though maybe slightly larger than the average airport hotel room. Bed and linens were clean and in good condition.

I worried about the noise level, but it really wasn't bad. I had a room that was facing a runway, and it never bothered me in the night. If you're paying attention, you will occasionally hear louder jets taking off. In general, they did a great job keeping the hotel quiet. The view of jets taking off and landing was really fun. Kids would love it.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 3, 2012

This is in a Great location. Right next to Columbus airport. Very Nice and clean updated hotel. Very friendly staff. I most certainly will return. Thank you for a pleasant stay. See you next time. Why do I have to type 200 letters.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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fort worth
Level Contributor
131 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed September 30, 2012

Your general run of the mill Hilton. Chose the hotel due to it's proximity/convience to the airport. Staff were excellent in assisting me in my check in.
The hotel though is in need of cosmetic work though. It's looking it's age from the carpet and ceiling in the room to the repair of the elevator.
Overall, a place to stay to catch an aly flight but not much more.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oceano, California
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 6, 2012

This is very close to the airport and is a nice hotel. The staff is always friendly and very helpful. The rooms are clean and have what you need for a short stay. The food, either in the lobby dining area or via room service, is good which isn't always easy to find in small hotels. I use this hotel on every occasion that I visit Columbus and will continue to do so. Also the free internet and shuttle service to and from the hotel is a great perk.

Room Tip: If noise from airplanes bother you, ask for a inside room or one that is in the front.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Columbus Airport

Address: 4265 Sawyer Rd., Columbus, OH 43219
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Family Hotel in Columbus
#36 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Columbus Airport 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus Airport Hotel Columbus
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus Airport Ohio

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