I travel for my business and this is the first hotel and I've stayed in many that I actually rest. The staff was very personable and insured my overall satisfaction.They also gave me a great pizza recommendation considering I'm from Chicago and to tired to eat in a restaurant. I hold pizza standards pretty high being from Chicago, and to their surprise I ordered two pies from the front desk staff and valet person. Executive floor is awesome and so are the non executive rooms. Still great service all around.