We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best bed ever....” 4 of 5 stars
Review of La Quinta Inn & Suites Columbus West - Hilliard

Save Saved
You added La Quinta Inn & Suites Columbus West - Hilliard to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
La Quinta Inn & Suites Columbus West - Hilliard
2.5 of 5 Hotel   |   5510 Trabue Rd, Columbus, OH 43228   |  
Hotel amenities
Ranked #23 of 140 Hotels in Columbus
Valparaiso, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Best bed ever....”
4 of 5 stars Reviewed April 4, 2014

I normally travel for sports with my entire family, but this weekend I was alone. So I opted fro a cheaper hotel than usual. I was pleasantly suprised by the appearance and cleanliness of my King bed suite.
Without a doubt, this was the most comfortable hotel bed ever!! Had a great night sleep.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

149 reviews from our community

Traveler rating
    72
    46
    19
    3
    9
See reviews for
60
25
16
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
New York City, New York, USA
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 24, 2014

Make sure you book a room on the 3rd floor: otherwise you won't be able to sleep! Very noisy on first and second floors. Some rooms need a little maintance and fresh paint; staff is not necessarily welcoming

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed March 5, 2014

Friendly staff. Clean quiet rooms . Easy free parking. Safe area, ten minutes from downtown. Plenty of bars and restaurants close to hotel. Easy access to highway. Bed and pillows clean and comfortable . Only place I will every stay when I visit Columbus.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon, Virginia
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 29, 2014

We made an unscheduled stop at this hotel while traveling cross-country for the holidays. The staff were very friendly and helpful, especially given our 1:30am arrival. The room was spacious and clean, nothing outstanding, but more than adequate for the four of us.

The only negative that causes me to mark this down to a 3 (and tempted me into a 2) was that they had major issues taking credit cards at check-in. The guy at the front desk says this happens with them a lot. Two out of three cards wouldn't run successfully, and a call to the card issuer confirmed that a charge attempt was never made. Moreover, the hotel does not accept cash payments (which I offered after their issues running a card). As it was, I had to return to my car to retrieve the backup credit card, which served to wake-up my sleeping kids (who then were very difficult to get back to sleep).

Overall, unless these check-in issues are addressed, I strongly recommend AGAINST staying at this location. It's conveniently located for cross-country trips, but not worth the check-in hassle. There are several other hotels at this interstate exit, so pick one of the other ones.

Room Tip: Don't be surprised if you have difficulties with the check-in process.
See more room tips
  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed January 13, 2014

This is very nice hotel with a lot of shopping and eating places close by.
Our room was large and clean.
There was plenty of room for their complimentary breakfast.
We will be staying there the next time we are in town.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 7, 2014

First let me say two good things about this property, beds were super comfortable, front desk staff was outstanding.

Property received an excellence award from Trip Advisor. This proper does not deserve this award!! Management has succeeded in hiring wonderful front desk staff, but the bathrooms and floors in each room (we checked three) were not clean. Hair on floor, old and mildew in bath around floor. Holes in tile where the shower head came out of wall. Shower rod was not installed properly, so the curtain would not stay closed while showering. Rod was sagging and curtain kept falling to middle of rod.

While the front desk staff asked if there was anything he could do to make us happy, unless he could have renovated the bathroom and carpets in rooms that was not possible and of course, not his fault. Management is responsible for making sure rooms are spotless and property is maintained in a normal and neat manner.

I would not recommend this hotel, there are too many hotels to choose from at this location.

Room Tip: Ask to see room before you pay..
See more room tips
  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina Beach, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed January 2, 2014

Stayed there before Christmas of 2013. I booked directly on the La Quinta website. At check in, the clerk did not want to honor my La Quinta rewards. Checked in knowing I had paperwork in car. After check in went back to desk and another clerk said that I booked on Travelocity website. NO I DIDN"T! Pulled out the printed paperwork from my computer and showed them. NO PROBLEM AFTER I DEMANDED TO THEN SEE THE MANAGER! They added my membership ID right then and there and honored my points! My second heartburn was the cabinetry in the bathroom was on its last legs (OLD) My third heartburn is that at breakfast the next morning (I was early enough) the ONLY FRESH FRUIT WAS RED DUSTY APPLES THAT WERE IN THE SAME POSITION IN THE BOWL AS LAST NIGHTS DECORATION. There is a Wal-Mart directly across the street and fresh fruit is easy to obtain! I STAYED FOR THE POINTS NOT THE PRICE. Other motels in the same area to do my business. There is also a nice Chinese buffet restaurant behind it.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to La Quinta Inn & Suites Columbus West - Hilliard? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about La Quinta Inn & Suites Columbus West - Hilliard

Address: 5510 Trabue Rd, Columbus, OH 43228
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#14 Best Value Hotel in Columbus
#18 Family Hotel in Columbus
#22 Romantic Hotel in Columbus
#23 Luxury Hotel in Columbus
#36 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn & Suites Columbus West - Hilliard 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, LaQuinta, Expedia, Priceline, Tingo, Orbitz, Hotels.com, Odigeo and Venere so you can book your La Quinta Inn & Suites Columbus West - Hilliard reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Columbus Days Inn
Days Inn Columbus
La Quinta Inn & Suites Columbus West - Hilliard Ohio

Owners: What's your side of the story?

If you own or manage La Quinta Inn & Suites Columbus West - Hilliard, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.