Booked hotel online for two nights. Upon arrival it looked run down compared to pictures. Checked in went to room. Carpet was stained badly, bathroom looked disgusting, lamp shades were broken. This place is in dire need of a make over and looks nothing like pictures. We settled in for the night turning on the heater and it caught fire. White smoke billowed out with a bad smell. Went to front desks about it, they didn't seem fazed by it but offered us a new room. The new room was a bit cleaner but was afraid the shower curtain was gonna fall off wall. Everything seemed ok, but we should of left and asked a refund. The second day housekeeping didn't even make beds, but moved things around in our room. We checked out and once home my daughter realized she left her stuffed toy on the bed. I called down and was told I had to call the next morning which I did 6 times and no answer then called again and was told to call in an hour. After an hour called again now the eighth call and was told that I had to call in morning. After getting snotty Finally the man at the front desk got ahold of housing keeping which is a man and his wife. Housekeeping came on phone and said no they don't have it. Before I could even talk or ask any questions he transferred me back to front desk. I know that toy was sitting on the bed that morning so this business stole a child's comfort toy. Shame on them! Beware of this hotel and watch your belongings.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Sabre Hospitality Solutions, Expedia, Hotels.com, Priceline, BookIt.com and Tingo so you can book your Lexington Inn and Suites Columbus North/Polaris reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Country Inn And Suites Columbus - North
- Country Inn & Suites Columbus - North Hotel Columbus
- Country Inn Columbus North
- Columbus Country Inn
- Lexington Inn And Suites Columbus North/Polaris Ohio