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“Comfortable for Business” 4 of 5 stars
Review of Hilton Columbus at Easton

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Hilton Columbus at Easton
3.5 of 5 Hotel   |   3900 Chagrin Drive, Columbus, OH 43219   |  
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Special Offer
American Girl® Store Deal
Ranked #11 of 142 Hotels in Columbus
Certificate of Excellence
Greensboro, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Comfortable for Business”
4 of 5 stars Reviewed May 22, 2014

Hilton Easton is conveniently situated by main stream retail shops and restaurants. A nice hotel with an inviting and comfortable decor. Very nice for a business meeting/function. The customer service levels were exceptional. The staff was welcoming and helpful!

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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574 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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  • Italian first
  • Portuguese first
  • Russian first
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English first
Ontario
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed May 19, 2014

We enjoyed a great weekend stay at the Hilton Columbus at Easton. A beautiful building from the exterior, bright, open common areas, very nice room with comfortable beds and large bathroom. Everyone we dealt with - front desk staff, concierge, cleaning staff, stewards, restaurant staff -- was very friendly and professional and seemed genuinely happy to be working there and happy to have us as guests. Staff all said good morning or hello whenever they saw us. The Dining Room restaurant is great - tall ceilings, lots of light, great food and service. We enjoyed the buffet breakfast. The large and comfortable seating area beside the bar was just what our group needed for a nice drink and a visit. Bar prices were also quite reasonable. The hotel is adjacent to the large Easton Mall which is a combination outdoor and indoor mall with a wide range of shopping and restaurants. Free parking or pay for valet. In-room safe (inside the end table beside the bed (not in the closet)). Free shuttle to airport, and to Easton Mall area. Free internet in lobby and free use of computers with internet access in business center. (Would be nice to have free in-room internet.) Staff indicated that rooms are being renovated starting later in 2014, but ours seemed very fresh already. We would highly recommend this hotel to anyone staying in the area, and we would return here if staying in Columbus again.

Room Tip: Free self-park (or pay for valet), free internet in lobby and business center, quiet rooms on back o...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mentor, OH
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed May 17, 2014

I stayed here on a Friday night a few weeks ago with my 2 teenage nieces and had a great time. We were greeted at the door before even entering the lobby, greeted again by some employees of the hotel milling about and greeted again at the front desk. Check in and check out were both fast and courteous and seamless. Lobby is spotless, spacious and very welcoming. We had applied for an upgrade to our room on-line, which we ended up receiving. Room was very clean, large (we had the 2 queen bedroom and with the upgrade it afforded us a larger living quarter along with an additional vanity which came in very handy with 3 females trying to get ready) and comfortable. Beds were very comfy! The hotel is located in a great shopping area with plenty of shops, food and bars easily within walking distance so make sure to pack some comfortable shoes! We even ordered room service and the gal who brought the food up was very friendly. The only request we would have had was that they turn the heat down in the pool, it was quite warm and not all that refreshing. All in all this is a great hotel and we had a great time, my nieces are already asking "when can we go back again??"

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marysville, OH, United States
1 review
5 of 5 stars Reviewed May 16, 2014

I decided to stay overnight after attending a function at the hotel for my workplace. The room was clean and roomy, and the staff were friendly, professional and helpful. The environment was mostly quiet, although I could hear children in the hall at times, and there was a puppy in one of the rooms that barked briefly after it was left alone in the room.I would definitely recommend this hotel to others.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Nokomis, United States
1 review
5 of 5 stars Reviewed May 16, 2014

This was a beautiful slightly southern style Ohio Hotel. Spacious rooms, clean, bright and quiet.Lots of room for events, friendly staff and welcoming environment. It also has a great location next to OSU. Great walking distance to great Easton Shopping and restaurants. Easy access to and from the Airport.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Toledo, United States
1 review
4 of 5 stars Reviewed May 16, 2014

Nice hotel, very convenient to mall, plenty of things to do. American Girl experience was well done, my daughter loved it. While the staff is friendly, they are slow. Plan to wait for a while to check-in/out.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeromesville
1 review
2 of 5 stars Reviewed May 15, 2014

This hotel had a rash of hidden fees that were concealed during reservation. Sure we have internet, sure bring your dog, here's the price point.......then you get there and oops those are all add ons. Next you'll pay extra if you open the package on the soap.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review, May 19, 2014
Dear valued guest, thank you for your review of your recent stay at our hotel. I understand that you were unhappy about some of the charges during your visit and apologize if this was not made clear to you at the time of booking. Guest feedback is incredibly important to us and we thank you for bringing these concerns to our attention. I would be happy to have the opportunity to discuss this further. Thank you, Carrie Richards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Columbus at Easton

Address: 3900 Chagrin Drive, Columbus, OH 43219
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Columbus
#4 Family Hotel in Columbus
#11 Romantic Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Columbus at Easton 3.5*
Number of rooms: 313
Official Description (provided by the hotel):
The Hilton Columbus at Easton is a AAA 4-Diamond, full service, upscale, smoke-free hotel. Easton's thriving corporate and retail centers make the Hilton Easton the perfect location. A world of excitement awaits just outside. There are more than 100 shops, restaurants and entertainment. It's all just steps from the Hilton Columbus at Easton and it's unforgettable! ... more   less 
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Also Known As:
Hilton Columbus At Easton Hotel Columbus
Hilton Hotel Columbus
Columbus Hilton Hotel
Hilton Columbus At Easton Ohio

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