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“Good Experience” 4 of 5 stars
Review of Hilton Columbus at Easton

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Hilton Columbus at Easton
3.5 of 5 Hotel   |   3900 Chagrin Drive, Columbus, OH 43219   |  
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Hotel amenities
Special Offer
American Girl® Store Deal
Ranked #17 of 141 hotels in Columbus
Des Moines, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good Experience”
4 of 5 stars Reviewed April 11, 2014

Nice hotel and facility. Room size is large. Walls are a little thin as I could easily hear people talking, bathroom water in nearby room(s). Starbucks in hotel is nice. Great location next to excellent shopping, restaurants and entertainment.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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358 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Lexington, United States
1 review
5 of 5 stars Reviewed April 8, 2014

This hotel is one of the best we have stayed at and the American Girl package we purchased made it even better. Upon arrival, our girls were excited to see the American Girl beds their dolls would get. This hotel is only a few minutes walk from both the American Girl Doll store (for the girls) and the Cheesecake Factory (for the moms), easy enough to walk back with many bags in hand. The hotel is beautiful and adds to the scenery of the trip. Everything from the front lobby to the rooms themselves have a certain charm that most hotels lack. The front desk staff at this hotel are extremely helpful and friendly. If you do have a problem they try to fix it quickly. The pool and hot tub are extremely nice and clean. The pool is large and will accommodate many people at once. The rooms are very clean and spacious. I loved the pillows. Rarely do you walk into a hotel floor and smell Clorox. During our trip we did, giving an immediate feeling of clean. The only thing I missed in our room was a small refrigerator and all the comforts of home would have been complete. I would definitely stay here again as it made my little girl have a birthday dream come true. Thanks!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, United States
1 review
5 of 5 stars Reviewed April 7, 2014

Visited Columbus, Ohio for a short two day trip....shopping at Easton Mall with main focus on going to the American Girl Doll Store. Reserved the American Girl Doll package at the Hilton Easton Mall Columbus and it blew us away! The service is top notch, the hotel itself is extremely well kept and clean and the distance to Easton Mall is perfect. The staff made my daughter's feel special with their delivery of milk and cookies to the room, tucking in their American Girl Dolls for bed and the gift and letter that greeted each of them upon arrival was simply awesome. Our entire family truly enjoyed our stay....we will definitely be back. Best hotel experience we've ever had. Thanks Hilton Easton Mall!!!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Franklin, United States
1 review
5 of 5 stars Reviewed April 3, 2014

We chose to stay at this hotel when were making a trip up the the American Girl store. The hotel staff did a WONDERFUL job making the girls feel special and adding lots of little touches for their dolls. Very good experience and would do it again.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2014

I have only eaten at this Hilton, however, I have done so 6 or 7 times with family for the Friday seafood and sushi buffet. Amazing! Great service, great atmosphere! But most of all amazing sushi created by beautiful and friendly chefs! Something for everyone! The crab legs and fresh shrimp are also a fave, as are the multiple fish dishes! You can also have your own pasta specially prepared, enjoy a delectable salad bar, have prime rib, and gorgeous fruit and desserts! Amazing wine selection and nice bar nearby!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Lawrence, United States
1 review
5 of 5 stars Reviewed March 31, 2014

I was impressed from the second I arrived. I was initially hesitant to pay extra for the American Girl package, but the extra cost was well worth it. My daughter was blown away by the extra special treatment she and her doll received. The hotel was beautiful and extremely clean. In addition, it was a very convenient walk to Easton. I will certainly return.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 30, 2014

I stayed here for a work conference in December 2013 and it was very nice. The rooms were average with a comfortable bed, chair to sit in, and it was clean. The hotel is huge and there are a lot of places to sit and relax if you need to get away. The conference spaces were nice and the service was great. The location is great as you can walk all over Easton easily. That said, we went up to Easton this past weekend (March 2014) and decided to book at the Courtyard Marriott which is in just as good a location for easy walking access to Easton area but they had nice rooms and the nightly rate, while still high for my liking, was $70 less per night! We then met friends for breakfast at the Hilton restaurant since they had stayed at the Hilton and it was $30 each for the breakfast buffet! $30 each for breakfast and the coffee wasn't even included, we were charged extra! It was a buffet and the server added their own gratuity due to us being a party of 8 so we ended up tipping nearly $20 more for someone to bring us the coffee that wasn't included with the $30 buffet. Save your money and stay at any one of the other options at Easton, this place is nice but the Courtyard Marriott is nicer and less expensive.

  • Stayed March 2014, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Columbus at Easton

Address: 3900 Chagrin Drive, Columbus, OH 43219
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Columbus
#10 Business Hotel in Columbus
#13 Romantic Hotel in Columbus
#17 Luxury Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Columbus at Easton 3.5*
Official Description (provided by the hotel):
The Hilton Columbus at Easton is a AAA 4-Diamond, full service, upscale, smoke-free hotel. Easton's thriving corporate and retail centers make the Hilton Easton the perfect location. A world of excitement awaits just outside. There are more than 100 shops, restaurants and entertainment. It's all just steps from the Hilton Columbus at Easton and it's unforgettable! ... more   less 
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Also Known As:
Hilton Columbus At Easton Hotel Columbus
Hilton Hotel Columbus
Columbus Hilton Hotel
Hilton Columbus At Easton Ohio

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