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“Great location for shoppers and people that like to eat out.” 4 of 5 stars
Review of Hilton Columbus at Easton

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Hilton Columbus at Easton
3.5 of 5 Hotel   |   3900 Chagrin Drive, Columbus, OH 43219   |  
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Ranked #11 of 142 Hotels in Columbus
Certificate of Excellence
OHIO
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great location for shoppers and people that like to eat out.”
4 of 5 stars Reviewed March 17, 2013

We went there to shop at Easton so of course we chose a place that's right in the center of it.

We stayed one night here and one night at the new Hilton downtown Columbus ( see my review under Hilton downtown Columbus )

Easton Hilton
Right off the freeway easy to find

Rooms: big, clean, has tub and shower, no mini fridge but has a coffee maker. Very basic room, needs updating, not up to standard to Hilton but was comfy and clean.

Pool and hot tub were clean and warm.

Free parking, but no free wifi.

Room service was quick. Basic bar food quality, but that can be just my opinion.

Easy check in and checkout.

If this hotel was a better deal and offered free wifi i would stay here again.



  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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573 reviews from our community

Traveler rating
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    63
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 14, 2013

Took my mother to celebrate her 80th birthday - shopping at the great Easton area and an overnight "girls" night at the hotel. The hotel was lovely and the service superb. The staff could not have been more accomodating. I stopped at the coffee bar and asked to purchase iced tea (my mother's request)....the server did not skip and beat - she said that they did not have iced tea at this shop, but if I did not mind a minute's wait, she would step out to the dining room and secure to-go glasses of tea. After arriving, I realized that we would need an additional room (on Valentine's weekend - no less). Again, it was not a problem....the staff secured the room next to our original room and provided the room at the very low internet rate that the first room was booked at. Very accomodating. It was a bitter cold evening and not good weather to be walking. At a nearby restaurant, we were chatting about having to brave the cold to return to the hotel, and the waiter offered to telephone the hotel and have the shuttle pick us up. Shuttle was there within a few minutes. Great, great service. The player piano in the lobby was beautiful and relaxing. I wish we could have stayed longer.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy, Ohio
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 13, 2013

The service here is excellent and the facility is beautiful. The spa has an over-whelming bleach smell that can hurt the eyes--beware of it. The pool is beautiful but is not heated to level that it is enjoyable. The restaurant is terrific--great brunch on Sunday. Room service food is iffy but the servers are excellent. Valet parking is a bargain. Walking to the Easton Center is the bomb.

Room Tip: Easton view connecting rooms.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ohio
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 11, 2013

This hotel has a great location beside the Easton mall and shops. The price of the hotel is more than I typically care to spend, but the rooms and atmosphere is near the top of the list. The hotel Bar and Grille is a great place to hang out and entertain clients.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
1 review
4 of 5 stars Reviewed March 4, 2013

Great hotel and location with lots of shops in the area and a good Sunday breakfast buffet. The staff was very helpful and well and made us feel welcome and the room was clean and well appointed. The fitness center has good equipment but is small and lacks some weight equipment.

Found the hotel noisy, both in the room next door and the hallway.

Room Tip: If you are a couple looking to get away, request a room on a floor without kids as sound tends to ec...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie R, Manager at Hilton Columbus at Easton, responded to this review, March 12, 2013
Thank you for sharing your feedback with us! We always appreciate hearing from our guests. We sincerely apologize for the noise and understand how frustrating that can be. We are looking into eliminating this during our upcoming renovations in 2014. We are glad to hear the rest of your stay was a positive experience. Thank you for choosing the Hilton Columbus at Easton and we hope to see you again soon!
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Oakwood, Ohio, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 26, 2013

We would highly recommend this hotel to everybody. We will be coming back and staying a little longer to enjoy mre of Columbus, as well as the Easton Town Mall. The biggest complaint that I have is the cost of the wifi, is $9.99 per device. When you are traveling with family, everyone tends to have an electronic device anymore, and it can get costly. The other issue is the loud slamming of doors, by disrespectful patrons. I would suggest bringing ear plugs.

The pool was nice, clean, and roomy but it did have a pungent smell of Cholrine. The staff was great and they went above and beyond to make your stay great. The ambience was wonderful whether your were their with your wife and kids, on a date or just doing buisness.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
42 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed February 26, 2013

We were in town on business and decided to stay at The Hilton at Easton. The stay overall was excellent and the reviews were accurate on tripadvisor. Service was top notch (with the exception of not being acknowledged of Gold Status upon arrival), and the staff was talkative and professional whenever we interacted with them. What I didn't expect was the dated look and feel of the hallways, rooms, and executive lounge. The gym and pool area was Excellent! There is a seperate gym for cardio and for weights. We would return and love to stay here on our next trip to Columbus. Top Notch!

Room Tip: Ask for a room on the executive floor is available.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie R, Manager at Hilton Columbus at Easton, responded to this review, February 28, 2013
Thank you for choosing the Hilton Columbus at Easton. We are glad to hear your first impression of us was a positive one! We completely agree about the dated look. That is why we can’t wait to offer our guests fully renovated guest rooms and hallways starting September 2014! We hope you will come back to check out our new design!
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Additional Information about Hilton Columbus at Easton

Address: 3900 Chagrin Drive, Columbus, OH 43219
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Columbus
#4 Business Hotel in Columbus
#11 Romantic Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Columbus at Easton 3.5*
Number of rooms: 313
Official Description (provided by the hotel):
The Hilton Columbus at Easton is a AAA 4-Diamond, full service, upscale, smoke-free hotel. Easton's thriving corporate and retail centers make the Hilton Easton the perfect location. A world of excitement awaits just outside. There are more than 100 shops, restaurants and entertainment. It's all just steps from the Hilton Columbus at Easton and it's unforgettable! ... more   less 
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Also Known As:
Hilton Columbus At Easton Hotel Columbus
Hilton Hotel Columbus
Columbus Hilton Hotel
Hilton Columbus At Easton Ohio

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