Bumps: check-in process was very long and was charged to go from queen to king (which was previously requested), the security latch was broken and laying on the desk, the iron in the room had red crutty stuff coming from it that wasn't noticed until it was on our clothing, asked for late check-out during check-in and it was approved by both people at the front desk...next morning got knocks at the door two times by two different people in housekeeping. I told the 1st lady that I had a late check-out and she responded very nasty/rude asking if I was sure and until when. As for the 2nd person, before I could get to the door she walked in on me (not all the way dressed). While I was checking out one of the ladies at the front desk (that checked me in) came up to me and apologized for the other lady walking in the room then she proceeded to say she didn't show in the system where I had a late check-out. I responded by telling her she was one of the people that approved it...then she remembered and said she neglected to put it in the system and again apologized. Wow!!
Comfort: the bed was very comfortable and the shower was very relaxing.
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- Also Known As:
- Extended Stayamerica Columbus - Polaris Hotel Columbus
- Extended Stay America - Columbus - Polaris Ohio
- Extended Stay Columbus
- Columbus Extended Stay