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Comfort Inn North Polaris: Traveler Reviews

2.0 of 5
8400 Lyra Drive, Columbus, OH 43240 (Formerly Baymont Inn)
Hotel amenities
Comfort Inn North Polaris
Ranked #16 of 141 hotels in Columbus
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80 reviews from our community

    Trip type
Traveler rating
    38
    28
    8
    3
    3
Date Rating
St. Henry,OH
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Both good and bad”
4 of 5 stars Reviewed November 12, 2012

Great hotel if you need extra room. We were in Columbus on a family shopping trip with 6 people and were glad that this hotel offered a room to accommodate this number. It had a separate sleeping room, extra vanity, and small kitchen are with microwave, fridge, etc., and ceiling fans. However we found dirty sheets on the sleeper sofa when we opened it up. They gave us new sheets which we had to switch out ourselves. Odor in the room and the hair on the dirty sheets led me to believe there was a dog in the room on a previous visit. Sleeper sofa was in bad shape also. We made the best of it. Loved the size of the room and would stay again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review
November 20, 2012
Thank you for your comments regarding our suite accommodations. I have brought the issues you had to the attention of our housekeeping team in an effort to prevent reoccurance. Thank you for your high marks in the other areas of your visit. We look forward to your return visit here to Columbus, Ohio and the Comfort Inn Polaris. If you'd like to contact me directly, please do so at: Joe.Puhl@comfortinnpolaris.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
“A very pleasant stay”
5 of 5 stars Reviewed November 11, 2012

Stayed here for the first time, even though I've stayed in Columbus before. Check in was easy and quick. The room was very clean, bed comfortable with multiple little pillows. The bathroom shower had good pressure and there were plenty of towels. There were alot of channels on the flat screen tv. In the lobby, there is a recycling container for used newspapers and cans. The only negative was all of the vending machine were out of soda, however I would definitely stay here again.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask iowadux about Comfort Inn North Polaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice rooms”
4 of 5 stars Reviewed October 18, 2012

We were surprised to find out that our room happened to be two rooms. One for relaxing and also the bedroom. We had a fridge, microwave, bar sink, kitchen counter, stools, very clean bathroom, a vanity with sink off of the bedroom, two TVs, ceiling fans and air control for each room. The carpet and pull out couch are out dated but clean. They allowed dogs for a small fee. The health food store was very close and so were restaurants.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask April F about Comfort Inn North Polaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
“Stayed there last night”
4 of 5 stars Reviewed October 7, 2012

I picked this hotel because of previous reviewers comments. For me the most important thing is cleanliness. I felt that it was clean, conveniently located, and my friend and I both remarked that the beds were comfortable. It's not a cheap hotel but a good value. To get clean you have to be willing to pay a little. I didn't take advantage of the breakfast. I only grabbed some orange juice. When I drank it, I realized it was more like orange drink. Anyway, I would stay there again and was pleased with the hotel.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Leslie M about Comfort Inn North Polaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, Ohio
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
“No surprises, good value”
4 of 5 stars Reviewed September 17, 2012

We have stayed at other hotels in the Polaris Mall area, but this is the one we'll choose from now on. The room was nice and clean, and the beds were comfortable with lots of pillows. We really enjoyed the pool and hot tub, and had it to ourselves late on a Saturday night. Breakfast was the usual array of eggs, sausage and do-it yourself waffles.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask jc44 about Comfort Inn North Polaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn North Polaris

Also Known As:
Comfort Inn North Polaris Hotel Columbus
Comfort Inn North Polaris Hotel
North Polaris Comfort Inn
Comfort Inn Columbus
Columbus Comfort Inn
Comfort Inn North Polaris Columbus, Ohio
Address: 8400 Lyra Drive, Columbus, OH 43240 (Formerly Baymont Inn)
Region: United States > Ohio > Columbus
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotels in Columbus
#19 Family Hotels in Columbus
Price Range: $$
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Comfort Inn Columbus-North/Polaris (I-71 exit 121 at Polaris Parkway) next to Polaris Fashion Place Mall, Magic Mountain Family Fun Center, Quaker Steak and Lube. We are within walking distance to many restaurants including:Texas Road House, Max and Erma's and Carrabba's Italian Grill. Hotel amenities include: Free hot breakfast bar including make your own waffles, free WIFI, indoor heated pool, exercise room and free access to Metro Fitness gym. ... more   less 
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