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“Disappointed ” 2 of 5 stars
Review of Staybridge Suites Columbus Airport

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Staybridge Suites Columbus Airport
3.0 of 5 Hotel   |   2890 Airport Drive, Columbus, OH 43219   |  
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Ranked #61 of 140 Hotels in Columbus
1 review
1 helpful vote 1 helpful vote
“Disappointed ”
2 of 5 stars Reviewed June 2, 2014

I picked this hotel over the other one I was considering because it stated they have a hot tub as well as a pool. There is no hot tub so we about froze trying to use the indoor pool and the kids couldn't stay in as long as they wanted because of it. Probably won't be back... The whole point of our stay was for the pool/hot tub.

Stayed June 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Columbus Airport, responded to this review, June 20, 2014
Dear Emili P,

Thank you for your recent stay with us. It seems that a misunderstanding about our pool area did not make your stay enjoyable. I apologize for the inconvenience this may have caused you and your family. Thank you for staying with us, and we hope to have an opportunity to serve you again.

Kind Regards,

Tracy V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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81 reviews from our community

Traveler rating
    30
    29
    10
    9
    3
See reviews for
21
8
9
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 24, 2014

How can you complain about a clean and comfortable hotel that offers full kitchen amenities in room, AND free appetizer/dinner/beer on weekday evenings? If you are a platinum IHG member, there's a good chance they will upgrade you to a 2 bedroom/2 bathroom suite. Unfortunately this hotel is just outside of the acceptable price range for my company so I am no longer able to stay there, but for anybody who can spend around $120/night, it's well worth it!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 20, 2014

Checked in extremely late, around 3am for a one night stay. Reception was friendly and extremely quick. Hotel room had plenty of space and was very clean. Breakfast had plenty of options and lots of seating. Very impressed overall for what was such a short stay.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 28, 2014

Stayed here on business as I travel around Ohio a lot. My room was clean and quite. The breakfast was pretty good for the price. What really stood out was the guest service. The staff is truly a team of guest service oriented professionals. The type of service you would expect in a fancy hotel for half the price!

Stayed April 2014, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 27, 2014

I travel for work 2-3 weeks a month . This was my first time at a Staybridge Suites . My room was clean , although furnishings could be a little updated , still I will take cleanliness over anything ! Staff really nice from check in , to reception and even just leaving in and out and passing front desk. I have stayed at one of the other hotels next door before when visiting this area, but I will return to Staybridge if I have to return !

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, Ohio
Top Contributor
91 reviews 91 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 26, 2014

I love Staybridge properties...simple yet all the convenience of home. Good breakfast...decent price considering I did a park and fly. My only complaint is that the walls are a little thun...so , make sure your room is away from elevators, etc. Will absolutely stay here again.

Stayed February 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mcihgan
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 3, 2014

We booked this hotel last minute for a dance competition and couldn't have been more pleased with our choice. The front desk attendant was cheerful and prompt, greeting us by name (we had a late check-in so I think we were the last to check in for the night:). Upon entering the room, our girls exclaimed that the room was "Awesome!" We had a 2 queen 1 bedroom suite with sofabed, full kitchen etc. The suite was immaculate. Kudos to your housekeeping staff. Breakfast (included) was also wonderful with hot and cold offerings. Constantly attended by staff, it was very fresh and always stocked. The location was very convenient to downtown right off the expressway tucked in with a number of other suite-style hotels. Safe area and free parking. We were able to book a weekend rate which was significantly less expensive than some of the downtown hotel options. Will definitely stay here again when we are in the Columbus area.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Columbus Airport

Address: 2890 Airport Drive, Columbus, OH 43219
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#44 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Columbus Airport 3*
Official Description (provided by the hotel):
Welcome to the Staybridge Suites Columbus Airport conveniently located near Columbus Airport and minutes away from Easton Town Center, DSCC/DLA/DFAS Center, The Ohio State University, Columbus Convention Center, Nationwide Arena and Hollywood Casino. Complimentary airport shuttle is provided during limited hours. Our guests love our all suite hotel! They can choose to enjoy spacious studio, 1-bedroom or 2-bedroom/2 bath suites. Every suite has a fully equipped kitchen with refrigerators, stove tops, microwave oven, dishwasher and free high-speed internet access. Sundries are available from the pantry store, complimentary guest laundry, business center, and fitness room are open intil 10 PM so you only have to work around one schedule - yours. Enjoy a swim in the indoor pool, a relaxing soak in the hot tub, a game of Basketball on the outdoor Sport Court, and outdoor chess board or relax in the Gazebo for your outdoor recreation. Guests can also enjoy a complimentary hot breakfast buffet every morning in our spacious Great Room. On Monday - Thursday your Staybridge Suites team hosts an Evening Soicial Reception consisting of beverages, beer, wine and light foods & cook-outs each week. We offer many amenities and services to provide every Guests all the comforts necessary to Make It Your Place. ... more   less 
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Also Known As:
Staybridge Suites Columbus Airport Hotel Columbus
Columbus Staybridge Suites
Staybridge Suites Columbus Airport Ohio

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