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“Another Marriott winner for the business traveler.” 5 of 5 stars
Review of SpringHill Suites Columbus OSU

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SpringHill Suites Columbus OSU
3.0 of 5 Hotel   |   1421 Olentangy River Road, Columbus, OH 43212   |  
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Ranked #26 of 141 Hotels in Columbus
Top Contributor
67 reviews 67 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
39 helpful votes 39 helpful votes
“Another Marriott winner for the business traveler.”
5 of 5 stars Reviewed January 3, 2013 via mobile

I have stayed at this location four different times. The lobby is very open and there are lots of sesting areas, including a full service bar for those who want a cocktail after a long work day. The free breakfast includes hot cereal and two different hot dishes along with the usual cold items. I have stayed in the double queen suite and the king suite. Both are set up identically as far as the sofa, mini fridge, microwave and desk areas are arranged but the bedroom areas are quite different. The queen suite has 2 beds with a walk-in closet and full bath where the king suite has a king size bed with a free-standing chifferobe and the bathroom has a walk in shower and no tub.
The staff at the front desk are always pleadant and acknowledge you whether you are leaving for the day or returning for the evening.
I never use the housekepping services when I travel so I cannot comment on this area other than the rooms are clean at check-in.
Enjoy your stay...there are a few restaraunts and shopping within walking distance if you need a walk!

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review, January 11, 2013
CinCin2Go,
Thank you for taking the time to write a review about your experience with us at SpringHill Suites. We appreciate your continued business, and we're pleased to know that you enjoy staying at our hotel. I'm glad you like our comfortable, spacious suites, delicious breakfast, and wonderful staff. We hope you'll continue to stay with us when visiting Columbus. Thanks again.
Sincerely,
Al Schreiber, General Manager
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183 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
OLMSTED FALLS
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 3, 2013

For the price, I doubt you could beat this hotel. The lobby is very nice, and the rooms are even nicer.Very modern, and well laid out, this property exceeded pretty much all of my expectations.
The free breakfast was a bit lacking (They don't use real eggs), but other than that, no complaints. I would definitely like to stay here again.

Room Tip: This may seem silly, but the hotel has the smoothest operating elevators I've ever been in.
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review, January 11, 2013
KEN K,
It's great to hear from you. We appreciate your kind review, and we're glad you enjoyed your visit with us at SpringHill Suites OSU. I'm glad you liked our clean, comfortable rooms and found our hotel of good value. Please come and visit us again soon. We enjoyed having you as our guest.
Sincerely,
Al Schreiber, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valley Forge, Pennsylvania
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 26, 2012

We stayed here for the Michigan weekend and my husband was also there for the Purdue weekend. Obviously, football weekends they are completely full and very busy. They are located across the river near the Medical Center and a very easy walk to campus.

It is located by the Budget Car Rental, Target and the Columbus Fish Market (EXCELLENT), plus numerous other eating establishments. Very close to South Campus.

There is a bar in the lobby, even welcome signs for the opponents. The hotel staff and service was wonderful and very accommodating. A Front Desk employee noticed that my husband and friends were waiting a bit long for a cab to the airport and got right on the phone to find out where it was for them. Over and above what you'd expect, little things mean a lot!

The rooms are quite spacious, although the only design "flaw" is the door for the toilet room is frosted glass and the light can be seen through.

We will definitely be staying here again and highly recommend it!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at SpringHill Suites Columbus OSU, responded to this review, December 31, 2012
ashail,
Thank you for writing a review about your stay with us at SpringHill Suites. We're pleased to hear that you and your husband enjoyed your visit with us, especially on such important football weekends! I'm glad you felt well accommodated and liked our friendly, helpful staff. We appreciate your high recommendation and hope you'll come and visit us again soon.
Sincerely,
Al Schreiber, General Manager
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Chicago, Illinois
Top Contributor
108 reviews 108 reviews
107 hotel reviews
Reviews in 74 cities Reviews in 74 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 10, 2012

If you are looking for a hotel that is located near campus and local restaurants and shops look no further. This hotel is very clean and comfortable. The suites are nicely appointed and have everything you need for a short or long stay. The staff is very friendly and take care of your every need. Very nice fitness room with everything you need from machines to free weights. The breakfast is friendly for just about everyone as they have a large selection that contains alot of healthy choices. I would stay here again in a heart beat.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at SpringHill Suites Columbus OSU, responded to this review, December 17, 2012
cweld5,
Thank you for writing a review and letting us know of your pleasant stay with us. We're glad you liked our hotel and found our staff friendly and helpful. Please make plans to visit us again. We look forward to your next visit.
Sincerely,
Al Schreiber, General Manager
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Indiana
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 9, 2012

We stayed for a long weekend to visit family. The location was clean and very near OSU campus. Wifi signal was excellent. Breakfast had decent variety. Our daughter had left her bear in the sheets that were taken to the laundry. The staff looked for it and unfortunately couldn't find it before we left. However, they called a few days later when they found it and offered to ship it to us.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at SpringHill Suites Columbus OSU, responded to this review, December 12, 2012
merf05,
Thank you for taking a moment and writing a review about your stay with us at SpringHill Suites OSU. We're glad you chose to stay with us while visiting family, and we're pleased you and your family had a nice visit. I'm glad we found the bear and safely returned him to its owner! He must have wanted to stay a little longer and enjoy our hotel as well. Please visit us again. We look forward to seeing you soon.
Sincerely,
Al Schreiber, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2012

Springhill Suites met my expectations in terms of cleanliness and comfort but there were two major drawbacks. First, we chose this place because there was an indoor pool and my children wanted to swim. That evening we were told the pool was broken but would reopen the next morning. No such luck, so no swimming on this trip. The second issue was the layout of the room. The tub/shower is separate from the toilet, which is fine, but there was absolutely no privacy. When someone was in the restroom, you could not only hear everything, but see them through the frosted, sliding (no lock) door. This would be awkward for a romantic getaway.

The breakfast provided variety and was free, so this helped the rating! Also, the location was very convenient for visiting OSU campus.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at SpringHill Suites Columbus OSU, responded to this review, December 7, 2012
Highexpectation,
Thank you for taking a moment and writing a review about your stay with us at SpringHill Suites. I'm glad you liked our hotel and found our location convenient for your visit to OSU. Please accept my warmest apology for our pool being temporarily out of commission during your visit. I can just imagine how disappointed the kids must have been, and I can only hope that their other adventures with you made up for the lost time in the pool. We hope you'll have another opportunity to visit us the next time you're in Columbus. The pool will be open!
Sincerely,
Al Schreiber
General Manager
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salt lake city
Top Contributor
70 reviews 70 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed November 4, 2012

We stayed here for one night while visiting family, including our niece and nephew who are attending OSU. The hotel is new and clean. Only drawback is that the doors to the bathroom and shower in the room do not block light at night. A bit disruptive in the middle of the night to have the whole room illuminated. Pretty decent freebie breakfast in the am. Nice firepit outside for enjoying a cocktail. Fantastic location for visiting OSU!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at SpringHill Suites Columbus OSU, responded to this review, November 9, 2012
olgabs,

Thank you for writing a review and letting us know of your great visit with us at SpringHill Suites Columbus OSU. We're glad you chose to stay with us and enjoyed your visit. I apologize for the lighting you mentioned. This is designed for safety but I understand your comments. I'm pleased to hear that you enjoyed our breakfast as well as the outdoor fire pit. I hope you were able to enjoy your family as well as relax and enjoy our great town. Please come and see us again soon.
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Additional Information about SpringHill Suites Columbus OSU

Address: 1421 Olentangy River Road, Columbus, OH 43212
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Columbus
#29 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbus OSU 3*
Number of rooms: 136
Official Description (provided by the hotel):
SpringHill Suites Columbus OSU hotel is an all-suite hotel ideally located less than a mile to The Ohio State University Football Stadium, Campus & Ohio State Medical Center and Lennox Town Center on Olentangy River Rd. Just 3 minutes to Downtown Columbus, German Village and Short North area with attractions, dining and shopping. These contemporary hotel suites feature separate living and sleeping areas with microwave and mini-fridge as well as free WiFi. Hotel Amenities include Free WiFi, Cocktail Bar, Fireside Patio, Large Fitness Center, Indoor Pool. A free hot breakfast buffet is included with your rate at this Columbus Ohio hotel. Ask us about our free transportation within a 3 mile radius. ... more   less 
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Also Known As:
Springhill Suites Columbus Osu Hotel Columbus
SpringHill Suites Columbus OSU Ohio

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