We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful (unquiet) stay” 4 of 5 stars
Review of Holiday Inn Express & Suites Columbus-Polaris Parkway

Save Saved
You added Holiday Inn Express & Suites Columbus-Polaris Parkway to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express & Suites Columbus-Polaris Parkway
2.5 of 5 Hotel   |   8670 Orion Place, Columbus, OH 43240   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #20 of 140 hotels in Columbus
Worthington, KY
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Wonderful (unquiet) stay”
4 of 5 stars Reviewed December 9, 2012 via mobile

As previously stated, quite a noisy hotel in the halls and common areas. Rooms were spacious and clean. Had to request a move due to an extremely loud group having a party across the hall. Love the convenience to shops, resturaunts and expressways. Buffet was nice and the attendant was lovely and very cheerful :) Would say again for sure.

Stayed December 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

156 people have reviewed this hotel

Traveler rating
    90
    43
    12
    5
    6
See reviews for
78
22
6
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
1 review
3 of 5 stars Reviewed November 4, 2012 via mobile

This is a beautiful hotel that is close to all the best restaurants and shopping. The rooms are large and clean. The only problem is the noise. Not enough soundproofing. You can hear the people on either side and above you when they are talking in a normal tone of voice. We had kids running up and down the hall all night. Hardly any breakfast left when we went down at 9:00. Not a place to stay if you want rest and relaxation. Might want to ask if they are holding rooms for soccer tournaments and if they are stay somewhere else!

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brownsburg, Indiana
Top Contributor
98 reviews 98 reviews
31 hotel reviews
Reviews in 60 cities Reviews in 60 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 19, 2012

This is a very nice, clean, and well maintained Holiday Inn Express in a vibrant part of Columbus. There are a multitude of restaurants around, making it a nice place for an evening's stop. My only complaint with the area was the horrendous traffic due to the large office park nearby and shopping mall. The hotel itself though was great. The staff went out of their way to make it a good experience -- from the breakfast to the quick check-in and check-out. My only comment to the hotel would be that the dryers in the laundry room for guests don't work very well. In any case, definitely would return.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvania, Ohio
Top Contributor
52 reviews 52 reviews
5 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 18, 2012

I travel for work between Cleveland and Columbus. I often leave Cleveland late afternoon or early evening for my drive down I-71 to Columbus. I recently discovered this NEW Holiday Inn Express just off Polaris Parkway exit on the north side of Columbus. It is FANTASTIC value for this area - the property is VERY SAFE, WELL MAINTAINED, CLEAN, FRIENDLY STAFF, GREAT BREAKFAST AREA, LOTS of DINING OPTIONS NEAR BY. A VERY NICE SURPRISE!

It also has a nice workout facility, heated in-door pool, and office center (for business travelers). EASY access to I-71 and I-270 - therefore EASY access to anywhere in Columbus!

MY NEW FAVORITE!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canfield
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 6, 2012

This was a nice place for a one night stay. My daughter and I were looking at Ohio State University and found this a reasonably priced and clean hotel. The bed was VERY comfy, nice shower, hot, good water pressure too. The complimentary breakfast was also very nice. Mylene and Ingrid, the ladies who run the food area were absolutely lovely! Friendly and helpful! They even have an AUTOMATIC pancake maker- how cool is that? push a button and it pre-measures out batter, and a minute later, 2 pancakes come out. The taste was very good. The usual food, cinnabon-type rolls, cereal, sausage, yogurt, bananas, pancakes etc. I would stay again.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bay City, Michigan
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 29, 2012

Stayed with my wife and daughter on a Wednesday-Friday in September. First, the good:

Parking was plentiful and convenient to the building. Breakfast had very good variety, including made-to-order pancakes, and a rotating hot breakfast selection. Fitness center appeared well equipped. Common areas were very nicely decorated in modern decor. Room included a refrigerator (NOT mini-bar), microwave, and wet bar sink. Maid service was of very high quality, and virtually invisible. We left our room each morning between 9 & 10am, and returned by 2pm to a made-up room with hospital corners on the beds

Location is great, just off I-71, with back-road access to Gemini Pkwy and into the Polaris shopping center. Plenty of great restaurants and activities nearby, including the zoo, which was easily accessible and a major reason for our trip.

Overall our stay was fine, but we took note of a few ways in which obvious details were missed that take an "excellent" down to "acceptable":

1) The hotel is non-smoking, yet there is a designated smoking area not 3 feet from the main lobby doors, meaning every time you enter or exit the hotel you are greeted with the smell of cigarette smoke.

2) The hotel pool aims to be this fabulous mini-water park. And it DID have a lot of features -- bucket sprays, two water slide (one for the little tykes, which was a nice touch), and a lazy river with splash zones. And yet, other than the lap pool, it was hard to find a place to be in the pool WITHOUT getting water sprayed in your face. Depends on what you're after, I guess. But despite the very warm and humid air in the pool area, the water was quite cold (felt like in the 60's); our daughter started shivering within just a few moments, so we never really did get to enjoy the pool.

3) Our room was advertised as a "suite", with "separate" living area. However, there is no separation at all between the seating area (which consisted of a couch and a desk) and the sleeping area. Calling this room a "suite" is somewhat like calling my 1350 sq ft home an "estate". Caveat emptor.

4) The breakfast crew was still mesmerized by their pancake maker, to the point of giving tours of it to any guest that would listen. It was kind of amusing, actually, if not the most professional.

5) A minor note, but on first arrival, it took a few minutes (literally) for the desk clerk to come back to the desk. I'm sure this was for legitimate reason, but it made for an odd first impression.

Overall, I think this has the potential to be a great property, and I would even consider returning here when in the Columbus area. I would recommend that the hotel update their descriptions (to include photos) of the different room types, in order to avoid confusion, as well as address the near-entrance smoking area and monitor the pool temperature. Taken together, these would make a good stay great!

Room Tip: If you want a two-room suite, talk directly with the hotel to ensure you get what you want. Underst...
See more room tips
  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 24, 2012 via mobile

Great location and a great experience for kids without having to spend the money at a Great Wolf Lodge! The indoor waterpark is amazing. The breakfast was beyond my expectations and the rooms were large and updated. Will be staying here more often.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express & Suites Columbus-Polaris Parkway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express & Suites Columbus-Polaris Parkway

Address: 8670 Orion Place, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Columbus
#19 Family Hotel in Columbus
#26 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus-Polaris Parkway 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Agoda, Priceline, Tingo, Travelocity, BookingOdigeoWL, Hotels.com, Venere and Otel so you can book your Holiday Inn Express & Suites Columbus-Polaris Parkway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express & Suites Columbus-Polaris Parkway Hotel Columbus
Holiday Inn Express And Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway Ohio

Owners: What's your side of the story?

If you own or manage Holiday Inn Express & Suites Columbus-Polaris Parkway, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.