We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable, Clean, and Snazzy” 5 of 5 stars
Review of Hyatt Place Columbus/OSU

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Hyatt Place Columbus/OSU to your Saves list
Hyatt Place Columbus/OSU
3.0 of 5 Hotel   |   795 Yard Street, Columbus, OH 43212   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Double Your Points
Ranked #18 of 142 Hotels in Columbus
Flint, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Comfortable, Clean, and Snazzy”
5 of 5 stars Reviewed July 16, 2014

A last-minute decision to visit Columbus found us at the Hyatt Place Columbus/OSU. The friendly front desk staff greeted us as we arrived late in the evening and set the tone for a delightful visit. The hotel is new, has convenient (and free) parking, is easily accessible from an expressway, and offers an enjoyable free breakfast. The rooms are attractive and comfortable and I would highly recommend this to anyone who wants to travel to Columbus and environs.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review, September 18, 2014
Thank you very much for taking the time to write about your experiences at Hyatt Place Columbus/OSU. I am happy that you enjoyed the rooms and that the customer service was exceptional. I hope that next time you find yourself in Columbus, you choose Hyatt Place Columbus/OSU.

Best Regards,
Michael Holtzleiter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

163 reviews from our community

Traveler rating
    100
    50
    8
    4
    1
See reviews for
54
24
4
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
San Luis Obispo, California
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 16, 2014

I stayed at this hotel while I was attending a conference at the Columbus Convention Center. The hotel staff members were very friendly and helpful during my stay. My room was very clean, and it exceeded my expectations. The free high speed internet in my room and free parking were both great. I walked to the Convention Center (1.4 miles). It's not a bad walk if you're ambitious. The hotel has two reasonable dining options next door. I ate at both Jason's Deli and the Buckeye Hall of Fame Grill and liked them. Some next door construction made for loud mornings at times (incessant back-up alarms from construction vehicles), but that is out of the control of the hotel.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review, September 28, 2014
Thank you for your wonderful feedback, I will share your compliments with my staff. I am pleased that you liked both of our local dining options and you will be happy to hear that there will be a new addition in dining to the Grandview Yard very soon. Thank you again for taking the time to share your experience and we hope to see you again soon.

Best Regards,
Michael Holtzleiter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Magnolia, Ohio
Top Contributor
55 reviews 55 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 16, 2014

We were just here on an overnight trip. The facility is very clean, extremely comfortable beds, the pool was nice...said it closed at 10pm, but we were there until 10:30, no one said anything. Very quiet area and fabulous restaurant next door (Ohio State Buckeye Grill).

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review, September 28, 2014
Thank you for sharing your experience on TripAdvisor, I am happy you enjoyed the our guest rooms and pool. We sincerely appreciate the five star review and hope to see you on your next trip to Columbus!

Best Regards,
Michael Holtzleiter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 12, 2014

This is a very nice hotel. The room was large and clean. The hotel has a lot of parking available. Enjoyed the breakfast that was available there were a few hot breakfast sandwiches along with cereal and doughnuts. I stayed here while visiting OSU and it was easy to get to and from campus.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review, September 27, 2014
Thank you for your review of your recent stay! I am pleased to hear that you found the hotel to be conveniently located for your trips to Ohio State's campus. We frequently hear great things about the complimentary breakfast buffet and I am so happy you were able to take advantage of that during your visit! Thank you again for your review and we hope you stay with us next time you visit Columbus.

Best Regards,
Michael Holtzleiter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pocatello, Idaho, United States
1 review
3 of 5 stars Reviewed July 3, 2014 via mobile

We visited this Hyatt thinking it would be just as great as our Hyatt experience in Boise, Idaho which was wonderful. However the OSU Hyatt in Columbus was not good. The rooms are like other Hyatt's (functional and relaxing) except there's no
sink in the room's mini bar and no microwave. There is a mini-fridge. We stayed on the sixth floor and slept really well. We booked online and the agent gave us a late checkout which we really appreciated. However, some of the staff on-site was rude.
We ordered food from their 24 hour cafe and it was really poorly prepared compared to our experience at the Boise Hyatt. They didn't include napkins or utensils. They were super rude on the phone the next morning when we ordered breakfast, but when we picked up our order we dealt with someone different who was really nice.

We rented two adjoining suites; one king suite and a two queen suite. Both bathrooms contained mold. The king suite had a nice shower, but there were huge patches of mold in the corners near the floor and around the floor perimeter. The queen suite had a bath/shower combo that had
mold around the caulking of the tub and in the corners. The tile grout was chipping away and it looks like rather than dealing with the mold, they've been caulking over it. Disgusting and dangerous for people with mold allergies. I'm taking pictures of the mold to send to management, because it is pretty out of control. They need to know that their rooms aren't being cleaned properly.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review, July 14, 2014
Thank you for taking the time to write a review. I apologize that your rooms did not meet our high standards of cleanliness and that you received less than exceptional customer service. We will be addressing these issues with maintenance and our staff. I hope that you will give us another chance on your next trip to Columbus.

Best Regards,
Michael Holtzleiter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fayetteville, Georgia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 3, 2014

Checked in late slept in little pass 9am. Breakfast was being removed at 9:05. Spoke with front desk person she reiterated finished at 9 and then a blank stare! Got my coffee, daughter got her orange juice.... After watching the food being packed away I assume to stay fresh for the next day! We retired back to our room. Thought about it and called, got the General Manager and her reply was "it closes at 9, we had no way of knowing if you were coming and going" not sure what that had to do with being offered a bagel or something but that was her reply! I stated that the offer would and should have been made. There was silence...working in as a Flight Attendant for 16 years and now 10 years in another customer service roll, I can not give this hotel a thumbs up at all! The facility is in an up and coming area! I hope by the time the area is built up the Hyatt would have hired some true professionals! Thumbs down for now!

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review, July 14, 2014
Thank you for taking the time to write a review and for choosing Hyatt Place Columbus/OSU. I apologize that you were not offered breakfast and that the follow up phone call was less than helpful. I will be following up with our staff to ensure that this does not happen again as it is our goal to go above and beyond in all areas of customer service. Please let me know if I may be of any assistance next time you visit Columbus.

Best Regards,
Michael Holtzleiter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 24, 2014

Sitting in a new property development the Hyatt Place is underwhelming from the first moment.
I was greeted by a front desk person who was busy and attended to me with a sigh. When she discovered that I had booked third party, Priceline, she almost laughed at me. I asked about certain questionable amenities, she replied, "You get what you get when you book third party."

The decor of this chain hotel is muted browns and beiges. Nothing to spark or tickle or thrill. The rooms are nice and spacious, towels Hyatt quality and thick. The bed was awesome comfortable. The only bad thing in the room was lighting. Tooo bright and no way to really tone it down to relax. My toilet seat was broken.

The complimentary Wi-Fi was awful. In and out the whole stay The network filter was set so high that I felt like I had turned into a societal menace since so many of my sites were blocked. When I tried to unblock through the system network help desk the response was that it would take 3-4 business days to get an answer. OMG!

The location is fantastic if you are working in the city and the parking is plentiful, sheltered and free. Fantastic.

The breakfast was served from 6:30 to 9 a.m. I went at 8:30. The skillet food, english muffin with egg and cheese was dried out and very unappealing. The set up in the room has the cups and plates in insets above the food, confusing before the first cup of coffee. The food for sale was outrageous.....a cesar salad for $10

Unwelcoming front desk arrival, weak wi-fi, broken toilet seat and unappealing breakfast wrapped in muted brown and beige. What a disappointment even for someone poor bloke like me who booked it on Priceline.

Room Tip: try to get a room that is not facing the ongoing construction project next to the hotel I was on th...
See more room tips
  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review, September 19, 2014
Thank you for taking the time out of your schedule to share your experience regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you during your next trip to Columbus.

Best Regards,
Michael Holtzleiter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hyatt Place Columbus/OSU? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Columbus/OSU

Address: 795 Yard Street, Columbus, OH 43212
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Columbus
#15 Family Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Columbus/OSU 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hyatt Hotels Corporation, Travelocity, Hotels.com, Despegar.com and Tingo so you can book your Hyatt Place Columbus/OSU reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Columbus/Osu Hotel Columbus
Hyatt Place Columbus/OSU Ohio

Owners: What's your side of the story?

If you own or manage Hyatt Place Columbus/OSU, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.