We visited this Hyatt thinking it would be just as great as our Hyatt experience in Boise, Idaho which was wonderful. However the OSU Hyatt in Columbus was not good. The rooms are like other Hyatt's (functional and relaxing) except there's no
sink in the room's mini bar and no microwave. There is a mini-fridge. We stayed on the sixth floor and slept really well. We booked online and the agent gave us a late checkout which we really appreciated. However, some of the staff on-site was rude.
We ordered food from their 24 hour cafe and it was really poorly prepared compared to our experience at the Boise Hyatt. They didn't include napkins or utensils. They were super rude on the phone the next morning when we ordered breakfast, but when we picked up our order we dealt with someone different who was really nice.
We rented two adjoining suites; one king suite and a two queen suite. Both bathrooms contained mold. The king suite had a nice shower, but there were huge patches of mold in the corners near the floor and around the floor perimeter. The queen suite had a bath/shower combo that had
mold around the caulking of the tub and in the corners. The tile grout was chipping away and it looks like rather than dealing with the mold, they've been caulking over it. Disgusting and dangerous for people with mold allergies. I'm taking pictures of the mold to send to management, because it is pretty out of control. They need to know that their rooms aren't being cleaned properly.
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- Also Known As:
- Hyatt Place Columbus/Osu Hotel Columbus
- Hyatt Place Columbus/OSU Ohio