Checked in late slept in little pass 9am. Breakfast was being removed at 9:05. Spoke with front desk person she reiterated finished at 9 and then a blank stare! Got my coffee, daughter got her orange juice.... After watching the food being packed away I assume to stay fresh for the next day! We retired back to our room. Thought about it and called, got the General Manager and her reply was "it closes at 9, we had no way of knowing if you were coming and going" not sure what that had to do with being offered a bagel or something but that was her reply! I stated that the offer would and should have been made. There was silence...working in as a Flight Attendant for 16 years and now 10 years in another customer service roll, I can not give this hotel a thumbs up at all! The facility is in an up and coming area! I hope by the time the area is built up the Hyatt would have hired some true professionals! Thumbs down for now!
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- Also Known As:
- Hyatt Place Columbus/Osu Hotel Columbus
- Hyatt Place Columbus/OSU Ohio