Have stayed here multiple times and have rarely been dissapointed. Desk personnel are always friendly and accomadating. Other Hyatts around town not up to par, but this one is a keeper. It is my first choice when staying in Columbus.
Only complaint, and not one specific to this property, more so the entire industry. The drastic increase in rates based upon activity in the area. If any other industry did this, they would be accused of "gouging" and possibly prosecuted. Yet hotels and airlines are allowed. Their cost of operating does not increase, but yet rates can jump 100% or more during football season. Just really annoying.