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“Business traveler” 3 of 5 stars
Review of Hyatt Place Columbus/OSU

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Hyatt Place Columbus/OSU
3.0 of 5 Hotel   |   795 Yard Street, Columbus, OH 43212   |  
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Ranked #18 of 142 Hotels in Columbus
Madison, Mississippi
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Business traveler”
3 of 5 stars Reviewed May 23, 2013

I booked this hotel because I hav enjoyed stays at Hyatt place in other locations. I noticed this hotel was 3 miles from my conference so I called and was told they had a free shuttle that would take me and pick me up to any OSU location. Upon checkin I went to schedule the shuttle and was told it was out of service. I explained that this was the only reason I booked this hotel adn if I had known this I would have stayed within walking distance to the conference. At first I was told they could do nothing but call me a cab. Eventually ( though it took a little persistance and a call to the manager on my part) they did arrrange taxis and paid fare to and from each day. This hotel is clean and the rooms are large. all the rooms had a large (like 42-46 in flat screen), sitting area with sectional, desk, and minifridge. The negative is that it is kind-of remote and not much (just a Jason's Deli) within walking distance. The taxis were a bit pricy in the area too with it ranging from 10-12 for 3 miles.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review, June 3, 2013
Hello,

Thanks for staying with us. I appologize for the issue with the shuttle. We did have a major issue with the shuttle during your stay. If in the future you have any issues with your stay please feel free to reach out to me directly at 614-569-2910.

I hope to talk with at your next stay at the Hyatt Place Columbus/OSU.

Best Regards,
Michael Holtzleiter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 21, 2013

I recently stayed at the Hyatt Place during an event organized at the Ohio State University. I stayed for 2 nights.

What struck me the most was how helpful and courteous the HP staff was. We had a relatively large group and were utilizing the HP shuttle service and all the staff were fantastic and very accommodating.

My room was very nice and far more spacious then I needed. It felt more like a suite than a hotel room. It was very clean, well maintained, and modern. I had absolutely no complaints about the room. Wifi access was unproblematic.

The breakfast in the morning was also very nice. It was a bit packed in the eating/lobby area in the morning one of the days but generally it was a good experience. There was a selection of hot food, cereal, breads/bagels, juice, coffee, and tea. It was well done, clean, and efficiently managed despite the volume of people.

Overall, I had an excellent experience at the Hyatt Place and would highly recommend it. I will note that OSU covered our accommodations so I actually have no idea how much it cost to stay there. Because of this, I am rating it excellent value, but obviously not everyone is so fortunate!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Top Contributor
74 reviews 74 reviews
51 hotel reviews
Reviews in 41 cities Reviews in 41 cities
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed May 15, 2013

Stayed for three nights on business and could not fault it. Very clean and well laid out. We had to go to meetings at Ohio State University and they provided the shuttle bus for us, no charge. Gym is small but it does the job and nothing was too much trouble for the staff, they are very friendly and go out of their way to help you. Wifi was excellent, never had a problem getting connected anywhere. There is an excellent sports bar next door, Buckeye Hall of Fame Grill, one of the best sports bars I've ever been to in the USA. Apart from the sports bar there is nothing around the place such as shops etc etc but you are a 20 minute walk into town and there are plenty of decent bars and places to eat. It's an easy walk with a pavement, unusual for the USA.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review, June 3, 2013
Hello,

Thank you for staying at the Hyatt Place Columbus/OSU. I agree the Buckeye Hall of Fame is one of the best sports bars around and only steps from the hotel. Hope to see you on your next trip to columbus.

Best Regards,
Michael Holtzleiter
General Manager
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East Liverpool, Ohio
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 14, 2013

My husband and I stayed here May 2013. From check in to getting recommendations to the actual room, everything was great. Rooms was comfortable, spacious, with workcenter and comfy bed with extra pillows. Check in and out was easy and staff were very kind and helpful. Will stay here again!

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review, June 3, 2013
Hello,

Thanks for the great review. Let me know if there is anything we can ever do inorder to make your stay more comfortable.

Best Regards,
Michael Holtzleiter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 10, 2013 via mobile

My wife and i just flew in for the weekend to visit family near by and glad we were able to get a room at the last minute (poor planning on my part). The Hyatt Place team have helped us at every turn. I have to give them an extra big kudo for having Torrefazione (tori-fah-zee-oh-knee) coffee during breakfast; being from Seattle, coffee is king and Tori is our daily cup of choice at home. Thx Hyatt Place, we will be baaaack! Oh yes, next time I will plan ahead;)

Stayed May 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review, June 3, 2013
Hello,

Thanks for the great review. Look forward to talking with you on your next visit.

Best Regards.
Michael Holtzleiter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 7, 2013

Everything was perfect... first time I can really say this about a hotel stay. The staff was warm and welcoming, without appearing to be forced or fake. The hotel was spotless, our room was spotless. Not a stray hair to be found. Towels and sheets were stainfree and bright white. Carpet and furniture were fresh and looked clean. No funky odors. Even the bed spreads and throw pillows didn't creep me out! Plus I loved the view of the city from our room. I will be returning in October and I'm looking forward to staying here again. If it's as good the second time, I'll never stay anywhere but here when in Columbus. Very good experience that stands out in my memory!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review, May 8, 2013
Hello,

Thank you for the great review. I’ll be sharing these comments to my staff during our daily meeting today. I look forward to talking with you on your next stay in October.

Best Regards,
Michael Holtzleiter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kentucky
Top Contributor
103 reviews 103 reviews
42 hotel reviews
Reviews in 56 cities Reviews in 56 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed April 13, 2013

We stayed here for 1 night and had a great stay.

-Room was clean and comfortable with a king bed and pull out couch. Bathroom was large with a walk-in shower.
-Located right next to Buckeye Hall of fame Grill and a deli
-Indoor pool was warm and clean. It got a little crowded and loud as there were several girls basketball teams staying at the hotel.
-Plenty of parking in the parking garage right across from hotel.
-Breakfast was nonexistant from 9am on. No bagels, no breakfast sandwiches, only 1 type of cereal, no clean glasses, etc. It was very crowded and in the 10 minutes we were there, nothing was restocked. This isn't a deal breaker for us, as we don't eat a lot for breakfast, but if this is something you are depending on, keep this in mind.

The only negative I can give this hotel was for the breakfast. Everything else was fantastic!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review, May 8, 2013
Hello,

Thanks you for staying at the Hyatt Place Columbus OSU on your recent stay to Columbus. I’m glad that you enjoyed the entire great feature that the hotel has to offer. I’ll be addressing the issue that you saw during breakfast. If you notice anything like this while staying at The Hyatt Place Columbus/OSU ask for me and I will personal make sure the issue is resolved.

Best Regards,
Michael Holtzleiter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Columbus/OSU

Address: 795 Yard Street, Columbus, OH 43212
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Columbus
#14 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Columbus/OSU 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Columbus/Osu Hotel Columbus
Hyatt Place Columbus/OSU Ohio

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