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Hyatt Place Columbus/OSU: Traveler Reviews

3.0 of 5
795 Yard Street, Columbus, OH 43212
Hotel amenities
Hyatt Place Columbus/OSU
Ranked #7 of 141 hotels in Columbus
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97 reviews from our community

    Trip type
Traveler rating
    62
    32
    2
    0
    1
Date Rating
Stow, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Great for Ohio State Fans”
5 of 5 stars Reviewed December 28, 2012

Great location and a Buckeye bar right next door. Clean and spacious rooms. Big screen television. Free parking. Great place to stay for Buckeye games or entertaining in the Arena district. Good quality breakfast. Highly recommend for Ohio State Football games.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask OhioTexican about Hyatt Place Columbus/OSU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review
January 28, 2013
Hello,

Thank you for staying with us during your trip into Columbus. The Buckeye Grill is a favorite of many guests and really shows the OSU spirit that our area has to offer. Go Bucks!

Best Regards,
Michael Holtzleiter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“NOT A PET FRIENDLY HOTEL!!! LARGE FEES!!!”
1 of 5 stars Reviewed December 28, 2012

I booked my trip on Priceline, and read all the details provided to me. My wife was traveling with children and our 2 small dogs. When she arrived at the hotel after 8 hours of driving, she was told about the pet fee. $150 for the first dog and $50 per dog after that. We didn't know about the pet fee. The person at the counter presented a Priceline screen shot that had the pet fee. I contacted the front desk to discuss this issue. I walked the person through how to book a hotel on Priceline, and she verified that the fees are not on there.

I am in day 2 of discussions relating to this issue. The discussion with the supervisor today contiually led to a statement or,"The fees are on OUR website." I didn't book on the Hyatt webiste, the same as most of you who read this.

I have to wait until day 3 to discuss this with the hotel general manager. I am hopeful that my issue will be resolved, but with the customer service I have received so far, I doubt it. We will not stay at this hotel ever again.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Service
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Ask iLiketoeatpizza about Hyatt Place Columbus/OSU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review
January 28, 2013
Hello,

I’m sorry that there was confusion about our pet policy. I have addressed this issue with Priceline on why they are not accurately explaining the hotel policy. The hotel does accept pets but there is a cleaning charged associated with this. Our pet policy can been seen on the hotel main website and is “Hyatt Place Columbus/OSU allows a maximum of 2 pets per room. Pets must not exceed 50 lbs and must be housebroken. Pets are designated as a dog. A non-refundable cleaning fee of $150 for the first pet, and if there is a second pet, then an additional $50 will be charged to the guest. The cleaning fee will be inclusive of taxes.”

I believe we have spoken about this issue and the issue has been resolved. If not feel free to contact me at 614-569-2910 or by email at mholtzleiter@columbushospitality.com to get this issue resolved.

Best Regards,
Michael Holtzleiter
General Manager
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Marietta, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Will be going back!”
5 of 5 stars Reviewed December 25, 2012

Great place to stay! Had family at the medical center at OSU for three days and stayed at this hotel each night. Very clean and comfortable. Especially liked the size of the room. Like a suite at other hotels, but for a standard fee. Great to have a couch to sit on for watching TV or reading.
The staff was very attentive and eager to please. Will be staying here again when we return to OSU medical center for a 30 day stay.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Ask kspethtel about Hyatt Place Columbus/OSU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review
January 28, 2013
Hello,

Thank you for staying with us and look forward to seeing you again during your next stay.

Best Regards,
Michael Holtzleiter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Favorite OSU Hotel”
5 of 5 stars Reviewed December 23, 2012

Really cool hotel with a great layout, perfect location and really awesome staff. We had check in early and made that request in our reservation notes. When we arrived we were greeted with a smile and with "I've already prepared a room for you." Nice! This isn't a full service hotel and the breakfast is what you'd expect. There's a popular local restaurant next store. We were a mile from a shopping area and just 3 miles from OSU.

Room Tip: This is in a great location just outside of the city in a revitalized industrial area so get a 6th f...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Joe735 about Hyatt Place Columbus/OSU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review
January 28, 2013
Hello,

Thank you for staying at the Hyatt Place Columbus/OSU. We truly value your business and look forward to seeing you on your next trip to Columbus.

Best Regards,
Michael Holtzleiter
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Avon Lake, Ohio
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great for the business traveler”
4 of 5 stars Reviewed December 11, 2012

A great hotel for those with business in the Ohio State University area. Rooms are clearly geared to the business traveler, with a well thought out work area, good lighting, and plugs and outlets for all electronics. The rooms are clean, modern, quiet and bright. Parking is free and easily accessible so there is no fussing with valets or long treks to the garage. Wifi is free, with no password to log on. There is a quality pool and exercise room. Breakfast is served on site free and is adequate but ordinary. Staff are pleasant and helpful. Check in and check out were a breeze. Not, however, a hotel to stay at if you expect to walk to your appointment.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask John K about Hyatt Place Columbus/OSU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattplaceosu, General Manager at Hyatt Place Columbus/OSU, responded to this review
January 28, 2013
Hello,

Thank you for your recent stay. During your next trip to our hotel ask about our complimentary shuttle that goes within 3 mile of the hotel. The shuttle typical runs from 7am to 9pm and leaves every half hour. It may get crowded during peak times so I recommend putting your name on the shuttle list the night before.

Best Regards,
Michael Holtzleiter
General Manager
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Additional Information about Hyatt Place Columbus/OSU

Also Known As:
Hyatt Place Columbus/Osu Hotel
Hyatt Place Columbus/Osu Hotel Columbus
Hyatt Place Columbus/OSU Ohio
Address: 795 Yard Street, Columbus, OH 43212
Region: United States > Ohio > Columbus
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Columbus
#6 Family Hotels in Columbus
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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