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“Comfortable and Affordable” 5 of 5 stars
Review of Comfort Suites East Broad at 270

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Comfort Suites East Broad at 270
2.5 of 5 Hotel   |   70 Chris Perry Lane, Columbus, OH 43213   |  
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Ranked #12 of 142 Hotels in Columbus
Columbia, Maryland
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
“Comfortable and Affordable”
5 of 5 stars Reviewed October 7, 2012 via mobile

I stayed at the Comfort Suites while visiting my niece at OSU. Although there was not a lot to do in the immediate area, the campus is only an 18-minute drive and it is a quick 8 minutes to the amazing Easton Mall.  

The hotel was opened in 2010, so it still has that new smell throughout. Check in was quick and efficient. The lobby was brightened by lots of windows and a fireplace.  Coffee and tea are available to all guests 24 hours.

I asked for a room on the top floor and stayed in a double queen suite. There was plenty of room, a separate sitting area with a pullout sofa, chairs, desk, tables, a fridge (with small freezer), microwave, and flat panel television. Lots of cable channels, but it was hard to find shows without a channel guide. (The front desk told me they had one there, but it wasn't practical to use that one.)  The air conditioner was efficient, good water pressure and temperature in the bathroom. 

The room and common hotel areas were clean and well maintained. There were quite a few guests while we were there, but I had no problem with noise. The beds were extremely comfortable and I loved having a soft blanket AND a comforter -- felt more like home. I missed having a safe in the room. We didn't use the pool or hot tub. Breakfast was good for a buffet, with cereal, yogurt, fresh fruit, muffins, toast, bagels, a waffle bar, eggs, oatmeal, sausage, and juices. It was stocked efficiently and there was no rush to whisk it all way right on the minute at closing. 

Maid service was good and all the employees were helpful and pleasant. 

Stayed September 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review, October 9, 2012
Thank you so much for going into such detail about all the positive experiences you had while staying with us. We are thrilled that you took the time to post your comments. The staff and management at Comfort Suites East Broad at 270 take pride in facilitating great guest stay experiences. We are so glad that you enjoyed our comfortable beds; so many folks say the beds give them some of the best restful night’s sleep that they have had. Family or business travelers will find that our hotel offers a great product for an overall value price. On behalf of the staff, I thank you for staying with us recently and look forward to hosting your next stay whenever you come back to Columbus.
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172 reviews from our community

Traveler rating
    117
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
Dallas/Fort Worth
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 4, 2012

I flew into Columbus (CMH) recently and was in town for 1 night only. I had read several of the not-so-good reviews of some of the hotels near the airport. All of the reviews for the Comfort Suites @ East Broad & I-270 were much better. And, I'd like to add another very good review. Even though this hotel is a 10-15 minute drive from the airport, it was well worth it. The lobby and rooms were clean, the staff attentive and professional, and the breakfast buffet more than adequate. I didn't bother renting a car, as there were several restaurants in walking distance and a Waffle House right out in front of the hotel. I walked down the street to Buffalo Wings & Rings to enjoy a game, some food, and a "beverage". You can't go wrong by staying at this Comfort Suites. They even have a shuttle that will pick you up and take you back to the airport (CMH).

Room Tip: I was on the 4th floor not too far from the elevator and I never heard the elevator or people coming...
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  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review, October 9, 2012
Thanks so much for your review on TripAdvisor. We know that you took valuable time out of your day to tell other travelers about your stay with us, and we really appreciate it! We are delighted that your stay was favorable and you were able to enjoy one of the local eating establishments near us. As always, we'll continue to provide the very best of service and look forward to your next stay with us!
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Saint Louis, Missouri
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 10, 2012

My husband and I stopped here for a night on a two day road trip. It was so great that on the way back home we stopped here again! The hotel was very clean, nicely decorated, and reasonably priced. The staff was friendly. The breakfast buffet was pretty typical compared to other hotels. For our second stay, we opted to hit up the Tim Horton's donut and coffee shop just down the road. If we choose Columbus as a destination instead of a stopping point, I would surely stay here again. Thanks, Comfort Suites!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review, October 9, 2012
Thank you so much for your recent review! We are so happy to hear that you enjoyed yourselves during the short time that you stayed with us and will look forward to seeing you again when your travels bring you back to Columbus.!
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Nashville, Tennessee, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 6, 2012

I really was pleasantly surprised when I entered the hotel and saw how clean it was, almost like new. All three ladies who worked the front desk were wonderful, very professional and attentive. I stayed 3 nights and it was truly very nice. I would and have recommended this hotel to others. Oh, and by the way, they gave me my room with the AARP discount!!!!!

Room Tip: I was in the second floor and have no complaints
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review, September 7, 2012
Thank you so much for your positive review! I am delighted you had a lovely experience on your most recent stay and that you found our staff to be professional, attentive and friendly. We truly appreciate our guests that take the time to tell others about their visit to our property On behalf of the staff, we look forward to welcoming you back to Comfort Suites East Broad at 270.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring Hill, KS
1 review
5 of 5 stars Reviewed September 2, 2012

Really enjoyed our stay! Only 1 night, but we would be happy to have stayed longer! There is room for improvement in the breakfast buffet, however. The proteins were not very appetizing! The rest was fine - good choices of yogurt, cereal, pastries, etc. Also, the directions to find the hotel were confusing and we had to call the hotel for additional help. Overall though, I would recommend this hotel!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review, September 7, 2012
I would to thank you for staying with us during your recent visit to Columbus and I also appreciate you taking the time to provide us your feedback.We look forward to seeing you again when and if your travels bring you back to Columbus.
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niles, oh
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2012

I normally plan my trips very carefully, ahead of time. On my recent trip to Columbus, I decided to "wing it" for a change. Unfortunately, at 3:00 pm, I had only 2 hours to find a hotel and get ready for an important event. I chose the Comfort Suites randomly, not expecting much. I was surprised to get one night at a decent rate (less, in fact, than a Holiday Inn Express that I had stayed at the night before). The staff was personable and encouraging as I shared my "wing it" get away. We laughed and they shared nearby landmark locations and restaurants that I might want to visit. Upon entering my room, I was struck by the different look of this room. A beautiful oriental-style "window wall" was between the bed and the door to the room for privacy. The TV was ultra-modern and remote was uncomplicated. The bed was the nicest I've ever seen in a hotel. (And, oh, so comfortable!) The bathroom looked brand new and was spic-n-span clean. The wi-fi was simple to connect to. Everytime I came and went from the hotel, the staff smiled and greeted me. I will most definitely go back! The only bad thing about my stay was that now I am planning to redecorate my bedroom to look a little more like the Comfort Suites!

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review, September 7, 2012
We are thrilled that your recent experience at the Comfort Suites East Broad at 270 was more you had anticipated. Thank you so much for going into such detail about all the amazing experiences you had while staying with us .Your interaction with our front desk, pointing out our friendly and attentive service encourages everyone to be the best at what we do. We are so glad that you picked our hotel and we look forward to seeing you again soon!
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Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 22, 2012

my wife and i stayed there on saturday the 18th and LOVED IT! my wife and i both are in the hotel business and were very impressed on this property. beautifully decorated and clean rooms. ep. typical choice hotel breakfast. large breakfast room and large lobby. room was HUGE and deep, loved the desk setup and i would love the office chair for my office. WHERE DO YOU GET THEM?? the from dest staff was great for the most part. the front desk person at night was not so friendly but when we checked out she was great. i would recommend this hotel to donald trump if he was in the area, it was that amazing!!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review, September 7, 2012
Thank you for taking the time to post your comments regarding your stay with us. The staff and management at Comfort Suites East Broad at 270 takes pride in facilitating great stays for all of our guest. On behalf of the staff, I thank you for staying with us recently and look forward to hosting your next stay whenever you come back to Columbus.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites East Broad at 270

Address: 70 Chris Perry Lane, Columbus, OH 43213
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Columbus
#12 Business Hotel in Columbus
#14 Family Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites East Broad at 270 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
When you want inviting accommodations close to all the best Columbus offers, make the brand-new Comfort Suites(R) East Broad at 270 hotel your home away from home. This Columbus, OH hotel is just six miles from the Port Columbus International Airport. Free limited airport transportation is available on request. ... more   less 
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Also Known As:
Comfort Suites East Broad At 270 Hotel Columbus
Comfort Suites East Broad At 270 Columbus, Ohio

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