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“Great Rooms and Atmosphere” 5 of 5 stars
Review of Comfort Suites East Broad at 270

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Comfort Suites East Broad at 270
2.5 of 5 Hotel   |   70 Chris Perry Lane, Columbus, OH 43213   |  
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Ranked #13 of 141 Hotels in Columbus
Cincinnati, Ohio
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Great Rooms and Atmosphere”
5 of 5 stars Reviewed August 4, 2012

We were in Columbus to compete in the state fair. Desk clerk was easy to work with. We were on the floor, with two queen beds. It was a very nice room with a nice chair and small couch, desk and chair, nice flatscreen, and good beds. Free wifi worked well. The bathroom was good, except I could not find a way to turn on the fan. There was one switch for the light, and that was it. I think there was a fan above the shower, but it was not running. I was a little worried about noise since it was closer to the airport, but it was not a problem. You could look out the window and see the planes landing, but the rooms were well soundproofed all around. The scenery on the east side is two water towers. The pool was tiny, not much bigger than the hot tub. The deepest was four feet. We always swim at hotels, but we skipped it this time. The breakfast was good. Most of the choices were carbs, but they were still good. You can make regualar or cinnamon waffles. Overall, we were very satisfied with this hotel, and recommend it.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review, August 7, 2012
Thank you for staying with us and taking the time to share your thoughts and your experience at our hotel. We will look forward to the next time you are in Columbus and hope you will consider us as your home away from home.
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173 reviews from our community

Traveler rating
    118
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
Eastlake, Ohio
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 29, 2012

The hotel was nice and clean. We had a king-size bed suite and it was very roomy. The only drawback (and it has nothing to do with the hotel) was the location. It was off of I-270 and the main restaurant choices are fast-food chains. But the area looks like it is being developed more.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review, July 31, 2012
I would to thank you for staying with us during your recent visit to Columbus and I also appreciate you taking the time to provide us your feedback. I am sorry that you were not able to take advantage of some of the great dine in restaurants that we have. Just so you have some options the next time you visit us :Tumbleweed Southwest Grille, Panera and Bob Evans are less than 1mile away. Texas Roadhouse, Max & Erma's, Los Jalapenos Mexican Restaurant are under 2.5 miles away. In addition there is a Outback Steakhouse, Olive Garden and TGIF Friday's (and a few more),all between 3-6 miles. Again, thank you so much, and we'll see you again soon!
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Swansea, IL
Top Contributor
142 reviews 142 reviews
86 hotel reviews
Reviews in 96 cities Reviews in 96 cities
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed July 12, 2012

We stayed at this choice hotel on July 11 and were not disappointed (as usual). This hotel is only 2 years old and still has that "new" smell. This hotel is located near the I-70/I-270 intersection on the east side. We were pleased that our room was where we asked to be--upper floor away from the elevator.

Pros:

Newer hotel.
Flat screen TV and good channel lineup.
Fantastic hot and cold breakfast items.
Fairly large eating area.
Nice lobby.
Coffee and tea in the room, with microwave and fridge.
Very comfortable bed.
Friendly staff.
Nice business center area.

Cons:

Shower curtain rod was placed too high. Shower curtain would not stay inside the tub area without placing the wastebasket on the tub. This needs to be remedied so water will not get on the floor of the bathroom.

Need more fitness equipment.

This hotel sits on a route used by rush hour traffic, but the hotel is not that far from I-270.

We will return to this hotel when in the area.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review, July 31, 2012
Thank you for taking the time to rate and review us. We love hearing detailed comments about people's experiences at our hotel. Our ultimate goal is the absolute satisfaction of each and every one of our guests, so we're all very happy that your experiences the staff here have been so favorable. Thanks again ,we will look forward to your next visit!
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Rock Hill, Sc, Usa
Top Contributor
68 reviews 68 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 10, 2012

This hotel looks very nice and the staff is great. It is clean looking and pleasing. There is a hotel shuttle and you will need it or a car because it is not really within walking of anyplace except the Waffle House. However, with wheels at your command you don't have to go far to be at restaurants and other shopping. Very convenient to 270. In case you don't know the Comfort definition of a suite, it is an ample room with small fridge and microwave.

Room Tip: 4th floor might be good since you can hear the people above you walking.
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review, July 31, 2012
Thank you for taking the time to share your thoughts and your experience at our hotel. We take great pride in our clean and spacious guest rooms and are very delighted you enjoyed our complimentary hot breakfast buffet too. We do have wonderful shopping nearby and lots of things for families to do as well. As always, we'll continue to provide the very best of service and our staff at Comfort Suites East Broad at 270 in Columbus looks forward to seeing you again.
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New Philadelphia, Ohio
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 9, 2012

Highly recommend! Rooms were nice, clean, spacious, non smoking. Free breakfast was very good. The only complaint I could have were they could have more than one guest laundry, only one washer and dryer on the 1st floor. We were in town for a softball tournament so there was a line for use by the time I was done. There was also construction on the road to get to the hotel which caused long delays but that is not the hotel's fault, just something to consider. I would definitely stay here again.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review, July 31, 2012
Thank you so much for your recent review! We are so happy to hear that you enjoyed yourselves during the short time that you stayed with us. So sorry about the construction, but we have a brand new Menards that will open in August 2012 just down the street that did cause some delays with traffic. We are excited to have them in the community, as it will give visitors another place to shop.
Again, thank you so much, and we will look forward to seeing you again!
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Bethesda, MD
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 9, 2012

The hotel and staff were very accommodating. Our volleyball team stayed there recently to compete in a major tournament, but we had early morning matches. The hotel kindly started their breakfast service 30-60 minutes earlier than usual each day so our players had enough time to eat and get over to the convention center on time. This was really appreciated!

The hotel itself is in great condition. The rooms and facilities are clean and well maintained. The rooms are like a standard hotel room, with the addition of another section that accomodates a love seat, coffee table, chair with ottoman and reading lamp. It's not a huge addition, but it is far more comfortable to relax on a loveseat or chair, rather than sitting on the bed. There is only one elevator, and it is not fast. We usually took the stairs, but with only 4 floors, it was never a problem. Our stay coincided with the recent midwest heat wave with days consistently near 95 F, but thankfully the air conditioning units in our rooms had no problem keeping up. It was also great that the hotel has coin-operated washer/dryers. The hotel is setback from the main road, so outside noise was never a problem.

The hotel is on the eastern side of Columbus. It is very close and easily accessible to the freeway. East Broad Street also has a lot of casual dining options within a mile, as well as two large strip malls that provide the kinds of things that visitors or travellers may need.

The only aspect that held back a 5 star rating was the poor cell phone reception in the hotel. My provider is Sprint, and I could barely muster any coverage within the building, whether in my room or the lobby. It severly impeded my ability to place/receive calls, text messages, and emails. I noticed other hotel guests chatting on their cell phones just outside the lobby and imagine they had similar problems. I don't know whether poor cell signal is limited to Sprint customers, or whether it extends to others. At least, local calls from in-room landline phones are free. I'm not sure this is the hotel's fault, but if you rely on your cell phone while travelling, it is an important consideration. The hotel does have decent free WiFi on all floors, but that does nothing for cell calls. It would be a huge help if the hotel installed cell repeaters to help boost cell signal strength.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review, July 31, 2012
Thank you so much for your positive review! We truly appreciate our guests that take the time to tell others about their visit to our property and we are so glad to hear that you enjoyed yourself as well as the team .As far as the cell phone reception,there are a few companies that have poor service and we are taking steps to help with adding a signal booster. Again, thank you so much, we will look forward to the next year when your team comes to Columbus and I invite you to consider us as your home away from home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 9, 2012

We stayed here in January when my wife and daughter attended a Rascal Flatts concert. The staff was extremely nice and the rooms were very large and clean. The breakfast was outstanding. No complaints here!!!

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review, July 31, 2012
We’re glad you enjoyed your stay with us. We take pride in providing our guests with only the best quality. Your comments will certainly be shared with all the staff. We look forward to seeing you again when and if your travels bring you to Columbus. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites East Broad at 270

Address: 70 Chris Perry Lane, Columbus, OH 43213
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Columbus
#12 Business Hotel in Columbus
#14 Family Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites East Broad at 270 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
When you want inviting accommodations close to all the best Columbus offers, make the brand-new Comfort Suites(R) East Broad at 270 hotel your home away from home. This Columbus, OH hotel is just six miles from the Port Columbus International Airport. Free limited airport transportation is available on request. ... more   less 
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Also Known As:
Comfort Suites East Broad At 270 Hotel Columbus
Comfort Suites East Broad At 270 Columbus, Ohio

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